- MCMazda purchase
Their advertised price was lower than other dealers in town. Once I showed up and was sure of the car I wanted they were up front about other rebates and incentives so my purchase price was much lower still.
The purchase experience was transparent without all the theater or haggling I'm used to with buying a car. I'm used to a bunch of drama before you get to the REAL price. This was much better than that AND cheaper.
"Looked out for my welfare "
I came in with what I thought was a helpless situation. The team remained professional and positive. They addressed all the problems I had and replaced them with a new car. Definitely made me feel at ease with the entire process .
"Very easy to deal with. Unlike other dealerships"
I drove over from Melbourne because the only Mazda dealer there is difficult and charges way too much. I dealt with Earnest was a salesperson and Juan as the sales manager. It took one interchange and they offered a very good price (I had done my research). I plan on buying my next car here as well.
"Excellent customer service"
- Carlos R.
Excellent customer service, all the employees treat you like family, great inventory on cars and a impressive, comfortable showroom!!! If you're looking for a great deal, visit SPORT MAZDA OBT.
"Wonderful experience "
Just want to say Thank You to Earnest Evans and the whole department that we dealt with. We were greeted with a smile and was very pleased with our new Mazda CX-5. We were not rushed when we were making our decision. This dealership is top notch. Thank you again.
Tamara and Mark Hall
Ernest and Luis were wonderful to work with and helped answer all of my questions regarding my most recent least experience. Ernest was friendly, professional and dedicated to making it a smooth transaction and Luis went above and beyond. Everyone I came in contact with, including Edwin from finance, helped with the process and I would definitely recommend this Mazda dealership to others!
"Wonderful treatment by all the staff at Sport Mazda"
- Dennis Mills
I've been buying cars for more than 50 years. However, this is the first time I actually enjoyed my time spent at a dealership.
For several days prior to visiting Sport Mazda, I used the internet to find dealers within driving distance of Ocala, FL that had one or more Mazda CX-9's that matched my requirements in terms of color, trim level and price.
I then visited or called several of the dealers closest to my home, including one dealer where the sales staff showed me a 2018 CX-9 Touring model that was priced thousands of dollars above the list price while trying to convince me that all Mazda dealers tacked on items not listed on the manufacture's sticker.
My most satisfying telephone inquiry was the one I had with salesman Alexander Falcon and his sales manager Luis Arce on Tuesday. They assured me that there were no hidden items on the 2018 CX-9 Touring unit I saw on the Sport Mazda web site, and backed that up within half an hour by sending me detailed quote that was significantly below the price I saw on the web site.
I called on Wednesday and spoke once again with Alex, and arranged to drive to Orlando to negotiate a price for my trade in. We agreed to met two days later.
That appointment was the only snafu. I called Alex the next day about a minor calcification but he was not at work. Instead I was transferred to Earnest Evens, who answered my question, and then said my appointment was for 11:30 the same day, rather than for the following day.
Yes, the only confusion in the entire process! The sales computer listed my appointment as being on the 11th of October rather than on the 12th. How rude :-)
So in drove down to Orlando a day earlier than expected.
Earnest met me at the front door. The car I wanted was parked a few yards away from where I parked my 2017 Ford Escape.
From the moment I met Earnest, I was impressed by his courteous nature, and how he quickly validated the quotation that had been sent to me via e-mail.
Every person I dealt with, including the sales manager on duty that day, the financial manager, the lady who got my insurance transferred to my new car, and the very knowledgeable lady who briefed me on the various features of the car -- all where a pleasure to deal with.
In fact, perhaps the only frustration I experienced was the amount of time the finance manager and I spent waiting for my bank to verify that the check I wrote for the balance I owed was more than covered by the funds in my checking account.
First time in my life that I've felt sorry for the finance and closing person at a car dealership.
My thanks go to all those who worked on my purchase, and my apology to any people I forgot to mention.
"2016 Mazda CX-5 Touring"
The experience at the dealership was great. Went in multiple times to look at multiple CX-5s and found the one that we both felt great with. The test drive was smooth and the vehicle was in great condition. The Mazda Certified Pre-Owned program is great and was another great incentive to purchase this vehicle. Our salesman Earnest Evans was a pleasant guy who really took care of us! He was excellent and helped us stay within our budget and also went the extra mile to ensure the entire experience was awesome! Thanks Sport Mazda for the 2016 CX-5!
"Very good dealership"
Earnest Evans was very friendly and tried his best to find a car and color which would please me. I am very satisfied with my purchase.
"Great sales people"
I had a great experience with the sales team. I think the financing could have done better with my 769 credit score.
Interest rate way too high. So now I will have to refinance to get my previous rate of 3.25. But I love my new car.