Ed Chen | Page 44

Ralph went out of his way to find the car I was looking for to test drive. He was knowledgeable and seems to truly enjoy helping customers. He organized the delivery of my new Forester and took lots of ti for to test drive. He was knowledgeable and seems to truly enjoy helping customers. He organized the delivery of my new Forester and took lots of time explaining the features and making sure I was comfortable with the vehicle before I drove it off the lot. Ed secured a loan for me at an excellent rate and gave me time and information to decide on an extended warranty and service plan that worked. He was respectful and friendly. I am looking forward to continuing the positive working relationship with Quality Suburu as I move to interactions with the service department. More

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I leased a Subaru Forester 3 years ago from another dealership and was not happy with my sales or service experience so I decided to test out Quality Subaru for my service. I have been going there for dealership and was not happy with my sales or service experience so I decided to test out Quality Subaru for my service. I have been going there for approx 2 years and Paul and the rest of the service department has always been very friendly and helpful. Fast forward to present...my lease was up and I decided to try Quality Subaru for my new vehicle. I was happy with the Subaru brand so I wanted to turn my lease in and purchase a new 2014 Forester. From the minute I walked into the showroom, Gary and the rest of the staff made me feel like I had known them forever and that they really cared about making sure I was happy with my choice. I have always HATED the whole car buying experience, but they managed to make it fun! I have never had such a positive experience and would highly recommend this dealership for all sales and service needs! More

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I was somewhat fearfull of buying a car for myself because it has not been a comfortable experience in the past. From the first warm handshake from Chad to the "call us if you need anything at all" f because it has not been a comfortable experience in the past. From the first warm handshake from Chad to the "call us if you need anything at all" from Ralph, it was a great experience that I will tell others about!! I felt no pressure and really felt as though the salespeople were there to help me not help their stats. I will recommend this dealership to my friends. After all, that is how I found out about Quality Subare, through word of mouth. Thanks guys, Kerry Weinzimmer More

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I went to Quality Subaru because of my past experience with Ed Chen at another dealership. He has always been very helpful. We have financed four other cars with him. Everyone at this dealership were very with Ed Chen at another dealership. He has always been very helpful. We have financed four other cars with him. Everyone at this dealership were very helpful. We will be going back to buy my husband a new Forester. More

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Since we didn't price the car elsewhere, we didn't have anything to measure against for "price" rating. Experience was very good and everyone very accomodating to a holiday closing. All around didn't have anything to measure against for "price" rating. Experience was very good and everyone very accomodating to a holiday closing. All around excellent! More

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I had a very efficient and straightforward sales experience. I knew exactly what I wanted and I indicated that I was interested in a best price quote and would be receiving quotes from several deale experience. I knew exactly what I wanted and I indicated that I was interested in a best price quote and would be receiving quotes from several dealers. Quality Subaru beat other quotes without the back and forth with the manager routine which is so tiresome. The price and the overall experience were favorable and not at all unpleasant. More

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Great staff and buying process. They had the vehicle I wanted in stock and were very helpful during the whole process from test drive to final paperwork. I would highly recommend them. wanted in stock and were very helpful during the whole process from test drive to final paperwork. I would highly recommend them. More

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The experience we had when buying a new car was the least stressful and lowest anxiety we've ever had. The salesman and manager were friendly, cooperative and patient with the questions or concerns that I ha stressful and lowest anxiety we've ever had. The salesman and manager were friendly, cooperative and patient with the questions or concerns that I had. We would certainly recommend doing business with this dealership. More

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From the start Ralph built up our confidence that we were dealing with a reputable dealership and one that would be capable of giving us continued service after our new car purchase. There was no pressure t dealing with a reputable dealership and one that would be capable of giving us continued service after our new car purchase. There was no pressure to conclude a deal which was very pleasing but yet the pricing was very attractive. Our visit with Ed to do the financing went very smoooth and again no pressure to purchase the extra options - but thoroughly explained leaving the decision to my wife and I. This was the best experience yet in purchasing a car that we have had. Thanks you. More

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Ralph was extremely helpful, knowledgeable, and most of all, patient. I am glad he was available to help me. I would recommend him and the dealer to everyone looking for a new car. all, patient. I am glad he was available to help me. I would recommend him and the dealer to everyone looking for a new car. More

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