Ed Chen | Page 44

Buying a car is usually slightly less fun than going to the dentist, but quality Subaru made the experience pain-free and easy! The staff was friendly, answered all questions, and had a no pressure approa the dentist, but quality Subaru made the experience pain-free and easy! The staff was friendly, answered all questions, and had a no pressure approach to doing business. I came to Quality and told them I wanted to buy a base model Impreza, they didn't try to "up-sell" me on models or options. The business manager, Ed Chen, made the paperwork process easy. The sales consultant Ralph Aquino, is first-rate. I will definitely recommend Quality and Ralph. More

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I was treated extremely well by Ralph and the rest of the team. They have a great deal of knowledge about Subaru's, are extremely friendly and easy to work with. My wife has purchased two cars from this de team. They have a great deal of knowledge about Subaru's, are extremely friendly and easy to work with. My wife has purchased two cars from this dealer, this is my first and we both think they do a great job. More

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My wife and I wanted to purchase our first Subaru and when we visited the dealership for test drive, Ralph Aquino took us for a test drive on a 2014 Outback. After the test drive, based on our questions when we visited the dealership for test drive, Ralph Aquino took us for a test drive on a 2014 Outback. After the test drive, based on our questions and preferences, Ralph recommended us to test drive the 2014 Forester, but we were late for work and we decided to come back again. Few weeks later we made an appointment with Ralph and this time Ralph took us for another test drive on the Forester. We fell in love with the car after the test drive and Ralph was very knowledgeable in explaining the Subaru difference. We left the dealership and after a couple of months, I called Ralph and conveyed my interest in the Forester and visited the dealership. He gave us a fair deal and placed the order as we wanted a particular color with some accessories. When the car arrived, Ralph called me and I was able to trade-in our old car and drive out the new car. It was all done within a couple of hours as Ralph worked with the Business Manager Ed Chen, who was also great to work with and prepared all the paperwork, registration, financing etc. I would highly recommend Ralph to all my family and friends as it was a great car buying experience. I am hoping that the service department will also be able to match the same high level of customer satisfaction provided by Ralph. Thank you Quality Subaru! More

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Everyone was friendly, helpful, and patient. They helped us consider alternatives to find a monthly payment plan that met our needs. The entire process took several hours, during which time they also provi us consider alternatives to find a monthly payment plan that met our needs. The entire process took several hours, during which time they also provided us with lunch! More

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I absolutely love Quality Subaru - Joe is an exceptional person - really cares about people and his customer's experience! This is reflected in every person at the dealership. He works hard to ensure the person - really cares about people and his customer's experience! This is reflected in every person at the dealership. He works hard to ensure the customer is satisfied and really loves their new car! I recommend Joe to everyone I know who has any interest in a Subaru... Also, I live an hour away and have a Subaru dealership in my backyard but I continue to drive to Wallingford because of Joe and his team - not only to get a new car but also to service it!!! Also, love working with Mike Ward and Ed Chen as I am a three time Subaru owner and have had the pleasure of working with them in the past!!! I love Karen in the service department and everyone I have met has always been positive and helpful. I have brought my parents to Subaru for two cars and recommended friends along the way... Also, I had the pleasure to meet Ralph - he had also worked with my parents and was as nice as can be - very friendly and attentive!!! I was a previous Lexus and Audi owner (multiple cars) and I can honestly say that my experience with Joe has topped any experience with any other dealership in CT!!! I will always lease my cars from Joe as long as he is at the dealership!!! Thanks Joe and everyone at Quality - once again a VERY happy customer is driving a 2014 Forester!!! More

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The dealer Chris Carey and business manager Ed Chen were both very helpful in the process of buying the car. They both spent a lot of time with my wife and I so that the process of buying the car and finan both very helpful in the process of buying the car. They both spent a lot of time with my wife and I so that the process of buying the car and finance options were made very clear. We appreciate their professionalism and thoroughness. I would recommend this dealer and business manager to everyone. Thank you Tom S. More

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I was on the internet just looking for info on the Forester from several dealers. Kristen was the first to call and after an extensive conversation with her instead of dreading going all the way to W Forester from several dealers. Kristen was the first to call and after an extensive conversation with her instead of dreading going all the way to Wallingford I actually looked forward to it. That is where I met Gary who took me on a test drive. We spent about 10 minutes in the car just talking and going over all the options, buttons and their functions. I was impressed. Gary was very knowledgeable. Now I was ready for the test drive and absolutely fell in love with the Forester..now there's a problem we go back to the show room and I am not very optimistic talking about numbers after all I was just going for a test drive and really did not plan to buy. Gary worked his magic and asked how I would feel about buying and driving it home that day. I was ecstatic. The dealership was closing, but I was not rushed or pushed out of the show room because the sales men wanted to go home. Everything was explained in detail. The dealership was now closed Gary helped me clean out my car and helped set my favorite radio stations set up my Bluetooth. I felt like family and just because they made the sale Gary was following through the sale until I was ready to drive off the lot. I couldn't be happier and would recommend Quality Subaru More

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We had an excellent experience at Quality Subaru in Wallingford, CT. Everyone we spoke with was very friendly, helpful and knowledgeable. Our salesman Mike Mazek was very thorough and made certain th Wallingford, CT. Everyone we spoke with was very friendly, helpful and knowledgeable. Our salesman Mike Mazek was very thorough and made certain that we understood our car's operation. Mike Ward and Peter Zagorski we also very helpful, as we had several cars that we were trading in along with our sale. Quality Subaru is the best! More

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Ralph Aquino spent a lot of time with us and was very professional in every way. I would not hesitate in recommending him to anyone seeking a new or pre-owned car, Ed Chen was also very personable & pro professional in every way. I would not hesitate in recommending him to anyone seeking a new or pre-owned car, Ed Chen was also very personable & professional. The general manager Peter Zagorski was very professional which is a testament to the dealership. Though we didn't see Joe Blichfeldt this time we would like to thank him for his fine employees. He runs a fine dealership !!!!!!!!!!!!!!!!! Harold & Judy Bextel Hamden, Ct More

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We have bought two cars from this dealer in the past month and just got our daughter to order a car. They are great!!!!! Would not hesitate to send anyone to this dealer. month and just got our daughter to order a car. They are great!!!!! Would not hesitate to send anyone to this dealer. More

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