Ed Kiley | Page 31

Ed Kiley was extremely helpful, i told him exactly what i was looking for the color, extras etc. and he located the car had it delivered to the lot and they kept for about a month until the least was up on my other car. This is my first BMW, i love it!!! Also Victor Velez was very helpful i live near the dealership and went down there a couple of times and Victor took me out to test drive the car. On the day i took delvery he was very patient and showed me everything about the car and some things he had to show me several times. In fact i couldn't remember a couple of things and drove back to the dealership and had him show me again. I could not figure out how to set the garage door opener and Victor offered to come to my home and set it for me. I would definitely recommend this dealership, Ed Kiley and Victor Velez

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I have found Flemington BMW to be the best of any new car dealer I have ever dealt with. This includes M-B, Lexus and Jaguar. The commitment of every one at Flemington BMW is obvious--do the best for the customer. THe salesperson (Bill Hinton), is froendly, professional, personable and genuinely interested in the customer and his/her needs and desires. The service department is efficient, knowledgeable about the product and the service needs.

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Ed Kiley and Tom Terill gave me outstanding service throughout every step of the process, intial contact thru follow-up. Best experience I have had buying a new vehicle , won't hesiate to refer others or use them again Robert Donnelly

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Flemington BMW was great to work with and accomodated my every need. They provided a great experience and Gerry was very attentive and helpful during the process. The service has continued after the sale with follow-up contacts, reminders for service appointments and a very professional environment. I would highly recommended Flemington BMW and Gerry personally.

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This rating is long overdue. I have been doing business with Flemington BMW since 2002 and have purchased or lease three X5’s and one X3 that my daughter had purchased. The sales team lead by Ed Kiley, Steve D’Argenio, Scott Smith, Tom Terrill and Howard Fromm are great. Flemington BMW has a family oriented atmosphere with very friendly helpful and genuinely nice people. I have dealt with Tom Terrill who is the quintessential sales person that spent the time to go over every detail when we pick up our new X5’s and worked closely with Steve D’Argenio and Ed Kiley to get me the best deals on all my X5’s. When my daughter was looking for a CPO X3, Scott Smith actually took the X3 home for the weekend so my daughter who works on Saturday could test drive the car on Sunday. Scott Smith took care of my daughter’s first buying experience as if she was his daughter. From one Dad to another thank you Scott! However after the sale, I deal with probably the best Service Advisor who is Bill Wiedmuller. Bill always makes it easy to get my X5 in for maintenance and will even pick up my X5, drop off a loaner and then drop off my X5 after the maintenance is complete perfectly as usual. My BMW always come back to me spotless. Bill Wiedmuller sets the bar for high quality customer service! I appreciate the entire Flemington BMW’s efforts in making the purchasing and servicing a pleasure. Thank you

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Once again, Flemington BMW must be doing something right. This is the second car I leased from them over the past two months. Their pricing is extremely competitive and personnel…well real people. Whether it is their sales staff or finance experts, they know their product. No pressure… just an education of what’s available and their features and benefits. I worked with Ed Kiley who is the New Vehicle Sales Manager and Matt Henderson who is the Client Advisor. The car was available when promised and the trade-in process went without a hitch. I price compared against three other BMW dealerships in the NJ / PA area and no one was comparable. If you are in the market for a BMW you owe it to yourself to visit Flemington BMW. You won’t be disappointed.

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I have been buying cars at Flemington BMW for 30 Years. I have had many great experiences during that time. I presently am driving a new X5 and I think it is one of the best cars I have ever owned. I spent a lot of time at the dealership. Michael O'Connor was terrific in helping me with this decision. We had a special need this time around due to comfort issues in picking a car that would not a aggravate an arthritis problem. We have almost 5000 miles on this car. We took two long trips without difficulty. Working with Michael O'Connor and Bill Hinton for the previous car was a pleasure. I don't think that I ever had two more knowledgeable and enthusiastic sales people. They knew their products inside out and were able to make suggestions that were very helpful. All cars purchased from the Flemington Group of dealerships have not been perfect, not dealership related but more manufacturing defects. The dealerships stood behind the cars and made every effort to fix the problems in an efficient manner. Over the years I have gotten to know the owners, sales force, and service professionals. I feel that everyone at Flemington BMW goes a long way to make the relationship a positive one. I would strongly recommend Flemington BMW be considered in the purchase of a new or used car. Stuart Hirsch M.D. Yardley, PA

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We leased a BMW 335 and had a great experience with Ed Kiley and Tom Terrill. Both professional sales people and both knowledgeable in their field. If a BMW is your choice, please allow these two gentlemen the opportunity to earn your business. You won't be dissappointed.

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Both Ed & Aubrey responded quickly to all of my requests while delivering exactly the specifications for the BMW 535i as I requested. The Car was ready on a timely basis. They worked well with the corporate department as I work for TD Bank who now leases our vehivles from GELCO. This was a new process for all of us but Ed 7 Aubrey made the process bearable toa llow me to enjoy my new car.

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My fiance has been working with Ed Kiley over the last 15 plus years and has bought 5 cards from Flemington. We shopped around because we thought that working with a local dealer could be helpful and easier for us when we need to get the car serviced, but Ed provided us with the best deal and service. He had everything ready for us when we got there to eliminate the amount of time we needed to spend. They were well organized, thorough and friendly. Cannot say enough good things. At the same time that we purchased my fiance's new car, my lease was up on my car and I worked with Ed to purchase it. Again, he worked everything out for me before arriving and was so helpful. They even delivered my car to me because I was not able to take it home that day.

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