Ed Koziol

I have bought 2 cars at this dealership. I was very pleased this time as well. I was very pleased this time as well. More

by dem4535 Verified Customer Verified Customer

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I have bought 2 cars here. Both times there was a bait and switch process. I was promised a vehicle and signed a contract but then told they couldn’t honor that contract. The Both times there was a bait and switch process. I was promised a vehicle and signed a contract but then told they couldn’t honor that contract. The first time I gave them the benefit of the doubt. The second time I feel completely scammed. I would not recommend anyone shop here. I really like my Hyundai cars but if I buy another Hyundai I will absolutely drive farther to get one from a different dealer. My sales person told me that they were taking a loss on the vehicle but the finance manager told me that they would get my plates. They only don’t do that if the margin on the vehicle was too low. Meaning they weren’t loosing money on this deal. So either I was lied to or my sales person was. Either way my sales person was not knowledgeable about the vehicle and gave me several facts that I found out on my own later were not true. In any case this dealership gets 0 stars and I will do my best to make sure anyone I know will avoid this business. Lastly. My vehicle was sold to me with a different interior color on the rear driver side door panel from the rest of the car. I didn’t notice because it wasn’t the car I test drove and agreed to buy. More

by christensenjoe Verified Customer Verified Customer

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A good dealership to deal with. The car purchased by me was very well prepared The car purchased by me was very well prepared More

by vjulka Verified Customer Verified Customer

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Justin did an outstanding job at explaining the products available and gave good detail of all options available. ALL of the staff was courteous and attentive to me and my wife's needs. Thanks you very mu available and gave good detail of all options available. ALL of the staff was courteous and attentive to me and my wife's needs. Thanks you very much! More

by jakejosh77 Verified Customer Verified Customer

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Great customer service! Lillian was a pleasure to work with and I am very satisfied with my purchase Lillian was a pleasure to work with and I am very satisfied with my purchase More

by jmastevens Verified Customer Verified Customer

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Definitely recommend this dealer. We got greeted immediately by Joe and he was very helpful explaining our options and made sure to give us a good deal and now we are loving our new T We got greeted immediately by Joe and he was very helpful explaining our options and made sure to give us a good deal and now we are loving our new Tucson! More

by Edgar Latouche Verified Customer Verified Customer

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Everyone at Crestmont Hyundai was kind, honest, and helpful. I appreciate all of their help and love my car! helpful. I appreciate all of their help and love my car! More

by kathryn.dhayer Verified Customer Verified Customer

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i was very empresed with mr nader professionnalim i would hire him in my company very knowlebgeable hire him in my company very knowlebgeable More

by anzalaco Verified Customer Verified Customer

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They are very friendly. I never have a issue with anyone that works there. DEREK was very nice . He let me know when my car would be done. I never have a issue with anyone that works there. DEREK was very nice . He let me know when my car would be done. More

by jmbum Verified Customer Verified Customer

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When I contacted Crestmont Hyundai I requested Ryan Jones, Was told he doesn’t work here anymore. They sent Justin Brown. I told him I wanted a 2025 Hyundai Venue SEL Mirage green with convenience pack Jones, Was told he doesn’t work here anymore. They sent Justin Brown. I told him I wanted a 2025 Hyundai Venue SEL Mirage green with convenience package. I wanted the Blue Link and the Navigation. I drove 2 hours to get a vehicle similar to what I wanted. Never got to go over the vehicle till we signed all the papers. I trusted them! Then I told Justin there are black dots all over the car, he said it was called “Road FOD, from being on the transport truck.” And then he abandoned us on the lot. At home I tried to get the stuff off the paint and it would not come off! I took it to one guy that wanted $4000 to do it. I’m went to another guy and he wanted $2000 so Narvil paid for it the dealership General Manager! However I am out of a car for 3 days and we have medical appointments and errands to do. On the finance manager, I’m not usually one to judge, but she was either drunk or having a stroke, she was slurring her words and all she was worried about was getting her and Justin a good review. There were no concerns for us just the ratings! When we bought a car off of Ryan Jones he was great in every aspect. When i popped the hood on my new car it looked like it was in a sandstorm. Whoever cleaned the inside smeared grease or an armor all type substance on parts of the dash like it was in their fingers and wiped some places. The finance manager has us worried about our state taxes and our registration. She said the company that does it is xxxx! Now 3 days with no car. Then the guy finance manager told us our payment would be July 7 and the 7th of each month and the lady changed it to now it’s June 24th which would be a mess for the way I get paid. Everything said was different when we came! That was a two hour drive and tolls there and then two hours back and tolls. I am the President of the Hyundai World Motor club with 18 million Members and the n 2019 I started and am the President of the Hyundai Venue Club which has about 2.5 million American Members. I am holding back on writing my review to our members as I feel many issues still need to be addressed and maybe they could be worked out! The dealership felt more like a morgue as everyone looked depressed. What happened? Find the break down and fix it! Justin spent 35 minutes trying to hook out blue link account up only to find out my vehicle doesn’t not have the blue link and navigation. Here I traded in a limited for an SEL and I was told “the only difference is there are not heated seats in the SEL. My main reason for the purchase was the lifetime navigation and blue link. And the finance manager wanted to sell me an extra package to protect that stuff. They didn’t even know it was not available! I did get the color and the SEL. But I left disappointed. I have my masters from Notre Dame in business, in a month I will have my PHd in Business. I would not run my business this way. More

by michaelrock8430 Verified Customer Verified Customer

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