Ed Rubenfeld
Ed Rubenfeld at Lexus of North Miami

Ed Rubenfeld | Page 32

Service Manager

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.5
394 Reviews

Employee Video

4.5

394 Reviews

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394 Reviews of Ed Rubenfeld

December 05, 2024

Dealership Rating
Employee Rating

Great service as always! Bobby is always nice ,polite ,knowledgeable , easy communication and very professional. More

by irinanovik2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Dec 06, 2024

Lexus of North Miami responded

Thank you for sharing your experience with Bobby and the team at Lexus of North Miami! We're delighted to know that our service met your expectations. Looking forward to serving you again in the future!

December 03, 2024

Dealership Rating
Employee Rating

Great service. Love that they wash the car too. I wish they vacuumed both the front and back. More

by NANCY.FISHMAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Evan Adegbayi, Bobby Rahmani

Dec 03, 2024

Lexus of North Miami responded

Nancy, we're so happy to see that your Lexus of North Miami experience was a 5-star one and that you appreciated the car wash! We're grateful for all your feedback and will keep it in mind. Until next time!

December 02, 2024

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Employee Rating

since 2023 i have been a member and never regret to be with them, they are good poeple, good customer service, their product are very good. More

by batichon80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Dec 03, 2024

Lexus of North Miami responded

We're delighted to hear that you've had such a positive experience with us at Lexus of North Miami since 2023! Thank you for your kind words about our team and products. We look forward to continuing to serve you in the future!

December 02, 2024

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Employee Rating

My appointment was kept. No wasted time. Fast clean courteous staff. Every option was completely explained. I left your dealership feeling my car had been in good hands and More

by mikebryan10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani, David Hillier

Dec 03, 2024

Lexus of North Miami responded

Mike, we're delighted to hear that you had a seamless experience with our team at Lexus of North Miami. Thank you for trusting us with your vehicle and sharing such positive feedback!

December 02, 2024

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Employee Rating

Good we are very pleased with the service I recommend the agency and mention that Roman es a great person with a great human being More

by taina_pino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Dec 02, 2024

Lexus of North Miami responded

Taina, we're delighted to hear that Roman and the team at Lexus of North Miami provided you with excellent service. Thank you for recommending us!

December 02, 2024

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Employee Rating

They were fast and efficient. Car had to be towed and they fixed it very quickly More

by kmanni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Dec 02, 2024

Lexus of North Miami responded

We are honored to receive your support, Kmanni. Thank you! - Lexus of North Miami Team

December 01, 2024

Dealership Rating
Employee Rating

Process worked super smoothly. Got everything I wanted and was able to do it all from out of the country over the phone. Very professional and customized service. Kelia was very he More

by danielgoldstein92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gus Arcon, Mona Green, Andrew Amuah-Niamkey , Jose Almonte, Anna Chebotova, Brittany Stillwell, Kelia Tejada

Dec 03, 2024

Lexus of North Miami responded

Daniel, we're delighted to hear that Kelia and the team at Lexus of North Miami provided you with a seamless experience from afar. Enjoy your new GX 550 Luxury Plus, and we look forward to assisting you again in the future!

November 22, 2024

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Employee Rating

Bad experience in the last service. .not great job … on my hatchback door … THK.. Regars.. More

by mborges0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bobby Rahmani

Nov 22, 2024

Lexus of North Miami responded

I'm sorry we didn't leave a better impression during your visit. I'd like the opportunity to learn how we can improve. If you're interested in speaking about this further, would you please reach out at your convenience? Thank you, Brittany Rivera - Customer Relations Manager - 786-528-3885

November 20, 2024

Dealership Rating
Employee Rating

I had to wait almost three hours for my vehicle and once I was told the vehicle was ready I had to wait an additional 15 minutes to get my car which I only got within the 15 minutes due to me inquiring on t More

by LINDAADITION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bobby Rahmani

Nov 20, 2024

Lexus of North Miami responded

I'm sorry to hear about your long wait time and the miscommunication on our end. We strive for efficient service and never intend to inconvenience our valued customers. Please feel free to reach out if you'd like to discuss this further or have any other feedback you'd like to share. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

November 19, 2024

Dealership Rating
Employee Rating

Eric was very helpful and knowledgable. Great personality! Thank you. I am happy to have him Handle my vehicles maintenance. More

by BPTORRES6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric service Door #-1

Nov 20, 2024

Lexus of North Miami responded

We're delighted to hear that Eric provided such helpful and knowledgeable service for your vehicle's maintenance at Lexus of North Miami! Thank you for sharing this positive feedback with us.

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