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Eddie Cox
Eddie Cox at Norman Frede Chevrolet Co.

Eddie Cox | Page 2

Fixed Ops Director

Norman Frede Chevrolet Co.

16801 Feather Craft Ln
Houston, TX 77058

5.0
54 Reviews
5.0

54 Reviews

Write a Review

54 Reviews of Eddie Cox

December 22, 2023

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Employee Rating

This is a great dealership to have your vehicle services performed at. Great customer service team. More

by Charles B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allan Reinartz, Trever Craigie, Chaise Merritt, Jacob Hudson, Katherine Garcia, Paula Godail, Alejandro Ayala , David Lopez

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Dec 23, 2023

Norman Frede Chevrolet Co. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Charles. Sincerely, The Norman Frede Chevrolet Team

December 20, 2023

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Thank you for the great service Trever and thank you for being Great Dealership in sales and service the whole staff was friendly and professional thank you !!!! More

by Lmgordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allan Reinartz, Trever Craigie, Chaise Merritt, Kyle Booth, Jacob Hudson, Katherine Garcia, Paula Godail, Alejandro Ayala , David Lopez

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Dec 21, 2023

Norman Frede Chevrolet Co. responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Norman Frede Chevrolet Team

December 14, 2023

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Employee Rating

First time using their service dept and was beyond my expectations. Eddie Cox has put together a great service dept. More

by te001wkc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allan Reinartz , David Lopez

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Dec 15, 2023

Norman Frede Chevrolet Co. responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Norman Frede Chevrolet Team

December 14, 2023

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Employee Rating

Great service from Eddie and Trevor addressed service needs and we're professional in all respects plus easy to work have been a NFC customer since 1984 More

by Rkgirish@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trever Craigie

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Dec 15, 2023

Norman Frede Chevrolet Co. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Norman Frede Chevrolet Team

December 08, 2023

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Employee Rating

Trever, Dan, Eddie and the rest of the team always take great care of my vehicle when I take it to the for service. Always feel valued and appreciate how quickly they get my issues resolved. More

by m.mwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trever Craigie , Dan Kennedy

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Dec 08, 2023

Norman Frede Chevrolet Co. responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Trever, Dan, and Eddie were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Norman Frede Chevrolet Team

October 30, 2023

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Employee Rating

Great service. Fast and efficient. Very Customer Friendly. Very knowledgeable to my needs. Very satisfied More

by phylm1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paula Godail

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Nov 01, 2023

Norman Frede Chevrolet Co. responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Norman Frede Chevrolet Team

October 05, 2023

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I have purchased several vehicles from Norman Frede and continue to support the dealership. The professional staff and service are superior to other dealerships in our area. Mr Frede has always supported t More

by rschnuriger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlton Cotton, Brett Barr, Smiley Quintanilla, Joan McKinney, Trever Craigie, Wade Wertz, Katherine Garcia

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Oct 06, 2023

Norman Frede Chevrolet Co. responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Norman Frede Chevrolet Team

September 30, 2023

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Employee Rating

I recieved outstanding diagnosis and service. The service department provided high quality work in a timely manner and reasonable pricing. More

by Raylachney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trever Craigie

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Oct 02, 2023

Norman Frede Chevrolet Co. responded

Thank you for your outstanding rating about our service department, Ray. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Norman Frede Chevrolet Team

August 30, 2023

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Employee Rating

Eddie Cox and his team are great. A special thank you to Trever Craigie my service advisor More

by Hardenjim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trever Craigie

Helpful
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Aug 31, 2023

Norman Frede Chevrolet Co. responded

Thank you for the awesome feedback! Trevor is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Norman Frede Chevrolet Team

July 18, 2023

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Employee Rating

Always perfect service! They check vehicle completely and you know that it is completely safe! More

by jkirkpa323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trever Craigie

Helpful
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Jul 20, 2023

Norman Frede Chevrolet Co. responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Norman Frede Chevrolet Team

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