Eddie Frailey
Eddie Frailey at Lester Glenn Subaru

Eddie Frailey | Page 2

Service Advisor

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

Contact Me
4.7
39 Reviews

Dealership Experience

7 mos

Industry Experience

4 yrs, 5 mos

Languages Spoken

English English

4.7

39 Reviews

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39 Reviews of Eddie Frailey

September 21, 2026

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Employee Rating

This is the second vehicle I’ve purchased at Lester Glenn Subaru. The dealership and staff are very professional and very pleasant to deal with. I’ve had the same sales person both times and can’t say enou More

by pcusmano1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will Stefanski, Alicia Nash

Sep 22, 2026

Lester Glenn Subaru responded

Hi pcusmano1, Thanks for sharing your experience! We’re thrilled to hear Gary and our collision repair team provided excellent communication throughout the repair process, with clear explanations and regular updates along the way. We’ll be sure to pass along your kind words to Gary and the Lester Glenn Subaru team in Toms River! We truly appreciate your recommendation and are glad we could help get you back on the road. Happy Driving, The Lester Glenn Subaru Team

September 14, 2026

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The Service representative was great. I feel three hours was excessive for the work performed More

by inspectr460
Service Price Transparency
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Recommend Dealer
Yes
Sep 15, 2026

Lester Glenn Subaru responded

Hi inspectr460, Thank you for sharing your feedback. We’re glad to hear our service representative was great and provided you with a positive experience. At the same time, we understand your frustration with the three-hour wait for the work performed and apologize that the visit took longer than you expected. Your feedback is important to us, and we’ll be sharing it with our service team as we continue working to make the experience as efficient as possible. We appreciate you choosing Lester Glenn and hope we have the opportunity to provide you with a smoother visit next time. Happy Driving, The Lester Glenn Subaru Team

September 12, 2026

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Very professional, they kept me updated every step of the way. The finished product was great More

by THEPIDGE21
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Recommend Dealer
Yes
Sep 14, 2026

Lester Glenn Subaru responded

Hi THEPIDGE21, Thanks for sharing your experience! We’re glad to hear our team kept you updated every step of the way and delivered a finished product you were happy with. We truly appreciate your trust in Lester Glenn and look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

September 07, 2026

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Everyone was friendly and helpful. Communication was good although I feel I was "forced" to agree to Oil & Fuel Tank cleaner that I didn't really need at 6700 miles. Live and learn I g More

by cliput766
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Wilson

Sep 08, 2026

Lester Glenn Subaru responded

Hi cliput766, Thank you for sharing your honest feedback. We’re glad to hear everyone was friendly, helpful, and that communication throughout your visit was good. We also understand your concern about the Oil & Fuel Tank Cleaner and appreciate you letting us know how that recommendation felt from your perspective. Your feedback is valuable as we continue working to make sure customers feel comfortable and informed about recommended services. Happy Driving, The Lester Glenn Subaru Team

August 30, 2026

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Friendly courteous employees. Everyone was very helpful. Dealership is very clean. Waiting area very ample. More

by BDARDER1
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Recommend Dealer
Yes
Aug 31, 2026

Lester Glenn Subaru responded

Hi BDARDER1, Thank you for the great review! We’re glad to hear our team was friendly, courteous, and helpful throughout your visit. We’re also happy you found the dealership clean and the waiting area comfortable and spacious. We truly appreciate you taking the time to share your feedback and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

August 21, 2026

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Always great service at Lester Glen. Associates are polite, respectful and honest. This is my second new vehicle purchase from them, I would recommend this dealership. More

by Beemer Man
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Recommend Dealer
Yes

Other Employees Tagged: Kerry Monica, Jr., Eric Senatore , Edward Frailey

Aug 24, 2026

Lester Glenn Subaru responded

Hi, Thanks for sharing such a great review! We’re truly grateful for your continued trust in us and thrilled to hear this is your second new vehicle purchase with us. It’s wonderful to know our team consistently provides service that is polite, respectful, and honest. We truly appreciate your recommendation and your continued loyalty. Congratulations on your new vehicle, and thank you for choosing Lester Glenn again! Happy Driving, The Lester Glenn Subaru Team

July 30, 2026

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Quick check in and friendly staff. Appreciated honesty of not incurring additional expenses at this visit. More

by CGSCOTT39
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Recommend Dealer
Yes
Jul 30, 2026

Lester Glenn Subaru responded

Hi CGSCOTT39, Thanks for sharing your experience! We’re so glad to hear our team provided a quick check-in and friendly service during your visit. It’s wonderful to know you appreciated the honest communication and transparency from our team. Providing a straightforward experience and only recommending services that are truly needed is something we value every day. We truly appreciate your feedback and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

July 25, 2026

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This dealership has excellent service and associates. Everything is transparent and made easy for the customers. More

by IMJOSEPHSCHMIDT
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Recommend Dealer
Yes
Jul 27, 2026

Lester Glenn Subaru responded

Hi IMJOSEPHSCHMIDT, Thanks for sharing your experience! We’re so glad to hear our team provided excellent service and made your visit easy and transparent. Creating a straightforward, customer-focused experience is exactly what we strive for every day. We truly appreciate your kind words and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

July 23, 2026

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As always, we were extremely pleased with our recent service call at Lester Glenn Subaru. More

by cpicciallo
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Recommend Dealer
Yes
Jul 24, 2026

Lester Glenn Subaru responded

Hi cpicciallo, Thanks for sharing your experience! We’re so glad to hear you were once again extremely pleased with your recent service visit. Providing consistently excellent service is exactly what we strive for, and we truly appreciate your continued trust in Lester Glenn Subaru. Thank you for choosing Lester Glenn Subaru. We look forward to seeing you at your next visit! Happy Driving, The Lester Glenn Subaru Team

July 23, 2026

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Employee Rating

I had moon roof repair scheduled for Tuesday (July 21) . The warranty covered the work & it was completed on time. More

by DWARD251
Service Price Transparency
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Recommend Dealer
Yes
Jul 24, 2026

Lester Glenn Subaru responded

Hi DWARD251, Thanks for sharing your experience! We’re so glad to hear your moonroof repair was completed on time and that your warranty covered the work as expected. It’s wonderful to know everything went smoothly and your visit met your expectations. We truly appreciate your feedback and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

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