Dealership Experience
20 yrs, 1 mo
Industry Experience
20 yrs, 1 mo
Languages Spoken
Spanish
579 Reviews
Write a Review579 Reviews of Eddie Garcia
November 13, 2020
My wife and I have been buying and serving our Mercedes-Benz vehicles at Autohaus for many years. Our family and friends ask why we’ve stayed with Autohaus so long? The answer is easy. It’s peopl Mercedes-Benz vehicles at Autohaus for many years. Our family and friends ask why we’ve stayed with Autohaus so long? The answer is easy. It’s people like Eddie Garcia, Kevin James and Rick Patel (sorry he’s no longer there). More
Other Employees Tagged: Kevin James
November 09, 2020
Service experience was excellent.Communication was Service experience was excellent. Communication was great System documentation emailed to me was impressive. Communication concerning issues with m Service experience was excellent. Communication was great System documentation emailed to me was impressive. Communication concerning issues with my car was in point as well. We will see about the car repairs. More
Other Employees Tagged: Tom Lood, Ken Dunaway, Cindi Link, Ryan Mulhern , Kevin Crokin, Prem Parikh, James Riley, Terry Stailey
November 09, 2020
I am very pleased with Eddie and whole team at your establishment, there work ethic and welcoming and accommodating customer needs is by far the best I have experienced. That is the biggest reason I co establishment, there work ethic and welcoming and accommodating customer needs is by far the best I have experienced. That is the biggest reason I come to ur dealership from burr ridge, IL. More
Other Employees Tagged: Cindi Link , Prem Parikh
November 09, 2020
Eddie is a wonderful service rep; always helpful, takes his time to explain the service needed, and great with follow up! Service here is, and has always been a pleasant experience. Also really appreciate his time to explain the service needed, and great with follow up! Service here is, and has always been a pleasant experience. Also really appreciate Cindy who helps me get comfortable in the courtesy car, patient in explaining any procedures, and really just a very pleasant, helpful person. Very happy with my service at Autohaus on Edens. More
Other Employees Tagged: Cindi Link
November 05, 2020
Eddie Garcia is outstanding, as usual from day one.The Eddie Garcia is outstanding, as usual from day one. The service department is full of pros. From skill sets to kindness to the customers. All class Eddie Garcia is outstanding, as usual from day one. The service department is full of pros. From skill sets to kindness to the customers. All class acts. More
Other Employees Tagged: Cindi Link
November 02, 2020
They are friendly and happy to handle my car for service. Eddie Garcia takes care of my car and sees that it is taken care of fast and efficiently. He is very nice about explaining what has to be service. Eddie Garcia takes care of my car and sees that it is taken care of fast and efficiently. He is very nice about explaining what has to be done to my car, I feel comfortable with him handling the situation for me! More
October 29, 2020
This dealership has always been excellent! Professional and usually never a long wait! Always have loaner cars available which is important! Will always recommend and continue to bring my car in! and usually never a long wait! Always have loaner cars available which is important! Will always recommend and continue to bring my car in! More
Other Employees Tagged: Cindi Link
October 08, 2020
Excellent process from drop-off to pick up. Work completed quicker than anticipated and progress communicated without delay. Makes the experience less onerous than expected. completed quicker than anticipated and progress communicated without delay. Makes the experience less onerous than expected. More
October 06, 2020
Well organized, no wait time at this appointment. Service advisor was professional, knowledge and courteous. He laid the work plan after he made diagnosis and kept me updated during the wait time Service advisor was professional, knowledge and courteous. He laid the work plan after he made diagnosis and kept me updated during the wait time. More