Dealership Experience
22 yrs
Industry Experience
22 yrs
Languages Spoken
Spanish
677 Reviews
Write a Review677 Reviews of Eddie Garcia
November 09, 2020
Service experience was excellent.Communication was Service experience was excellent. Communication was great System documentation emailed to me was impressive. Communication concerning issues with m Service experience was excellent. Communication was great System documentation emailed to me was impressive. Communication concerning issues with my car was in point as well. We will see about the car repairs. More
Other Employees Tagged: Tom Lood, Ken Dunaway, Cindi Link, Ryan Mulhern , Kevin Crokin, Prem Parikh, James Riley, Terry Stailey
November 09, 2020
Eddie is a wonderful service rep; always helpful, takes his time to explain the service needed, and great with follow up! Service here is, and has always been a pleasant experience. Also really appreciate his time to explain the service needed, and great with follow up! Service here is, and has always been a pleasant experience. Also really appreciate Cindy who helps me get comfortable in the courtesy car, patient in explaining any procedures, and really just a very pleasant, helpful person. Very happy with my service at Autohaus on Edens. More
Other Employees Tagged: Cindi Link
November 05, 2020
Eddie Garcia is outstanding, as usual from day one.The Eddie Garcia is outstanding, as usual from day one. The service department is full of pros. From skill sets to kindness to the customers. All class Eddie Garcia is outstanding, as usual from day one. The service department is full of pros. From skill sets to kindness to the customers. All class acts. More
Other Employees Tagged: Cindi Link
November 03, 2020
They are friendly and happy to handle my car for service. Eddie Garcia takes care of my car and sees that it is taken care of fast and efficiently. He is very nice about explaining what has to be service. Eddie Garcia takes care of my car and sees that it is taken care of fast and efficiently. He is very nice about explaining what has to be done to my car, I feel comfortable with him handling the situation for me! More
October 29, 2020
This dealership has always been excellent! Professional and usually never a long wait! Always have loaner cars available which is important! Will always recommend and continue to bring my car in! and usually never a long wait! Always have loaner cars available which is important! Will always recommend and continue to bring my car in! More
Other Employees Tagged: Cindi Link
October 08, 2020
Excellent process from drop-off to pick up. Work completed quicker than anticipated and progress communicated without delay. Makes the experience less onerous than expected. completed quicker than anticipated and progress communicated without delay. Makes the experience less onerous than expected. More
October 06, 2020
Well organized, no wait time at this appointment. Service advisor was professional, knowledge and courteous. He laid the work plan after he made diagnosis and kept me updated during the wait time Service advisor was professional, knowledge and courteous. He laid the work plan after he made diagnosis and kept me updated during the wait time. More
October 05, 2020
My overall sales and service experience was a good one. The annoying part for me was trying to reach anyone in the sales department. Nick Gioulos sent me numerous emails telling me that my lease was abou The annoying part for me was trying to reach anyone in the sales department. Nick Gioulos sent me numerous emails telling me that my lease was about to expire and I should reach out to him. Yet, whenever I called sales no one answered the phone ... literally I must have called for him or Tony a dozen times. All I got was voice mails of other people, or, I think, a janitor, who answered once and told me he would get someone to call me, and yet, no-one did. IT WAS VERY ANNOYING! More
Other Employees Tagged: Ricky Pena , Nick Gioulos, Tony Patel
September 30, 2020
Eddie Garcia is the most professional and knowledgeable service advisor!!! He made my service experience extremely pleasant and uneventful!!! When I got to the dealership within a minute I was greeted an service advisor!!! He made my service experience extremely pleasant and uneventful!!! When I got to the dealership within a minute I was greeted and the quality services began!!! I recommend Autohaus service to all my friends!!!! More
Other Employees Tagged: Cindi Link , Kevin James

