Dealership Experience
22 yrs, 1 mo
Industry Experience
22 yrs, 1 mo
Languages Spoken
Spanish
679 Reviews
Write a Review679 Reviews of Eddie Garcia
September 17, 2019
Ok-not as good as last time Everyone was polite and loaner was fine. Service took all day--8am-5:30pm which was not expected. Also, I have to come back as parts were not availabl Everyone was polite and loaner was fine. Service took all day--8am-5:30pm which was not expected. Also, I have to come back as parts were not available--that is disappointing. eddie was friendly but I should have been warned this was a whole day event--it was just routine maintenance More
September 17, 2019
Tires disappointed in response to tire issue. I have 45,000 miles on my Mercedes and I just had tire number 12 put on. Tires are faulty and service gave disappointed in response to tire issue. I have 45,000 miles on my Mercedes and I just had tire number 12 put on. Tires are faulty and service gave no help in verbalizing frustration. More
September 17, 2019
Great Always great It is pricey but very reliable Eddie Garcia was terrific Everyone very friendly and helpful The rental/ loaner was very nice Always great It is pricey but very reliable Eddie Garcia was terrific Everyone very friendly and helpful The rental/ loaner was very nice clean and perfect condition More
September 14, 2019
service As always, the staff and the whole service was great, my service advisor Eddie As well as my mechanic Adam deserve high five. I know I can always coun As always, the staff and the whole service was great, my service advisor Eddie As well as my mechanic Adam deserve high five. I know I can always count on them since they are the most experienced servicemen I can imaging. Thank you both More
Other Employees Tagged: Adam Szczupak
September 11, 2019
Grade Eddie Garcia was great! Great service and follow up.. the whole service department is very attentive and professional. I would defiantly recommen Eddie Garcia was great! Great service and follow up.. the whole service department is very attentive and professional. I would defiantly recommend people to go there. More
Other Employees Tagged: Tom Lood, Cindi Link
August 21, 2019
Superb service Service was as regularly scheduled. Eddie is the utmost professional. I have the greatest confidence in him and his advice about what my aging Merce Service was as regularly scheduled. Eddie is the utmost professional. I have the greatest confidence in him and his advice about what my aging Mercedes requires. More
Other Employees Tagged: Cindi Link
August 14, 2019
Very efficient I loved having the Lyft service door to door after the drop off and when my car was ready. As always the set to the car was great and it came back cl I loved having the Lyft service door to door after the drop off and when my car was ready. As always the set to the car was great and it came back clean. More
Other Employees Tagged: Ken Dunaway , Peter Benyamin
July 24, 2019
Great service Great assistance of Eddie Garcia. As always, for the past 10 years, never disappointing, always going the extra mile! I would recommend Eddie to anyon Great assistance of Eddie Garcia. As always, for the past 10 years, never disappointing, always going the extra mile! I would recommend Eddie to anyone looking for a trustworthy and professional MB service advisor, because of his expertise, availability, and the exceptional service he provided. More
July 23, 2019
Autohaus is the best Mercedes-Benz dealer in the area. Eddie Garcia is by far, the best of the best. He’s courteous and attentive. The sales staff- Kevin James and Rick Patel - are great to work with. Eddie Garcia is by far, the best of the best. He’s courteous and attentive. The sales staff- Kevin James and Rick Patel - are great to work with. More
Other Employees Tagged: Kevin James, Rick Patel
July 18, 2019
Another Month at my favorite Mercedes Dealer Third times a charm ? Third times a charm? Hmm , three times, I guess that the way the customer is treated is very important to me. Autohaus really Third times a charm ? Third times a charm? Hmm , three times, I guess that the way the customer is treated is very important to me. Autohaus really treats me very good. I feel like the company cares that I am their customer. So even when the car needed to go back I felt good that it was going to Autohaus on Edens because I know that they care about their customers. Actually they treat you like a VIP. I have bought four new cars from them for this reason. More
Other Employees Tagged: Ala

