Edison DaCosta
Edison DaCosta at Colonial West Chevrolet of Fitchburg

Edison DaCosta | Page 24

Service Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

Contact Me
4.9
330 Reviews

Dealership Experience

24 yrs, 6 mos

Industry Experience

30 yrs, 6 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.9

330 Reviews

Write a Review

330 Reviews of Edison DaCosta

May 31, 2023

Dealership Rating
Employee Rating

Had an issue with a punctured tire that would not hold air, Service Dept took my vehicle in right away and fixed my tire without delay. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 30, 2023

Dealership Rating
Employee Rating

Compassionate kindness attentive caring about your vehicle. Shelley took time to listen to me. She didn’t blow me off because she really cares! Also, you know what you give is what you get. I am alway More

by Jennie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 20, 2023

Dealership Rating
Employee Rating

Always great always on time. Find them to be helpful and always keeping updated. Scheduling am reminders with Shelly is helpful More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 18, 2023

Dealership Rating
Employee Rating

Colonial Chevy West has been a great organization to deal with, from sales experience to service. My sales person was was helpful and worked out a great deal. I needed to have service done on the car. They More

by mac1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan, Jeff Chandler , Alex Breault, Shelley Dupre

May 10, 2023

Dealership Rating
Employee Rating

Waited an hour just for them to tell me I couldn't get an alignment. More

by Dannyvento25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shelley Dupre

May 12, 2023

Colonial West Chevrolet of Fitchburg responded

We are aware of your situation, the recommendations, and the quote that was provided to fix the faulty equipment in your truck. Your safety is our priority and our technicians are responsible to provide a detailed report of findings for your knowledge and safety. It is your option to accept or reject the recommendations or decline the cost of completion of the repairs that are figured with genuine GM parts. Our intention is to see everyone satisfied and safe on the road. I am sorry we could not earn your business. Please feel free to give me a call to discuss any further concerns. Best regards, Tania Audet Business Development Manager 978-516-4020

May 03, 2023

Dealership Rating
Employee Rating

Very professional, fast service, pleasure to have my vehicle serviced at Colonial West. Will recommend others to seek out Colonial for service More

by Barry
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Lane, Angie Shepherd, Jacqueline Quinlan , Shelley Dupre

May 02, 2023

Dealership Rating
Employee Rating

Really happy with the speed and options for the work I wanted done. Great that I was text updates and to approve specific prices for each item I wanted checked. Made it really easy More

by Evan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Shepherd , Shelley Dupre

April 28, 2023

Dealership Rating
Employee Rating

I call Shelley and she schedules my appointment arranges drop off and the service reps call me when it is done. Painless and very convenient! More

by Kellyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 27, 2023

Dealership Rating
Employee Rating

As always, Colonial West Chevrolet was attentive to my vehicles needs and Shelley took care of having my truck serviced and ready on time as promised. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 21, 2023

Dealership Rating
Employee Rating

Super Awesome everyone. No complaints special people. I would recommend Colonial West to everyone I know More

by gfabrizio3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Lane, Christopher Taylor, Angie Shepherd, Vincent Locher, Carlos Silvera , Alex Breault, Shelley Dupre, Sean-O Salem, Coby Smart

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