Edison DaCosta
Edison DaCosta at Colonial West Chevrolet of Fitchburg

Edison DaCosta | Page 3

Service Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

Contact Me
4.9
343 Reviews

Dealership Experience

24 yrs, 8 mos

Industry Experience

30 yrs, 8 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.9

343 Reviews

Write a Review

343 Reviews of Edison DaCosta

April 23, 2026

Dealership Rating
Employee Rating

I scheduled an appointment with Shelley. I had an issue with my vehicle, Shelley scheduled me in and informed me through throughout the day. Excellent customer service. Thank you, Coloni More

by Pj16
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 23, 2026

Colonial West Chevrolet of Fitchburg responded

We’re pleased to hear that Shelley arranged your appointment and kept you informed throughout the day. We’re glad your Jeep Grand Cherokee issue was handled smoothly. Feel free to reach out anytime you need assistance. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 22, 2026

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Great place to buy a new or used car. Very friendly people that go out of their way to service you. More

by MaryTestamary9
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 23, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Mary! I truly appreciate your kind words about my team at Colonial West Chevrolet of Fitchburg. It's our goal to provide friendly and exceptional service to all our customers. We look forward to seeing you again for your next vehicle purchase! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 21, 2026

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Edison is all ways very accommodating each time I come for service. Also I’m very impressed with how immaculately clean and orderly the whole dealership is. You come to the dealership and most of the empl More

by Dick Stewart
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Recommend Dealer
Yes
Apr 21, 2026

Colonial West Chevrolet of Fitchburg responded

It’s fantastic to hear Edison provides accommodating service at every visit and that our facility’s cleanliness impresses you. Knowing our team greets you by name and asks about your Chevrolet enriches our connection, and we look forward to welcoming you back soon. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 21, 2026

Dealership Rating
Employee Rating

Excellent service and Pam B makes checkout easy & is a great person that explains everything! I will always return to Colonial West for all my service needs More

by Angelbymyside
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

Apr 21, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words. We’re glad Pamela made checkout smooth and explained everything clearly. We look forward to caring for your Chevrolet Tahoe again. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 20, 2026

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Always a pleasure doing business with you guys everyone is professional and always has a smile thank you. More

by andykoski01473
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Workmanship
Service Time
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Recommend Dealer
Yes
Apr 20, 2026

Colonial West Chevrolet of Fitchburg responded

We appreciate your continued trust and are delighted that our team’s professionalism and warm smiles make each visit enjoyable. Thank you for choosing us for your Chevrolet 2500 service. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 18, 2026

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I had an emergency trip & colonial West got me in really quick so I could be safe. I'm very happy with the priority that they took to take care of me & my car. More

by Evie
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

Apr 18, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for trusting us with your Chevrolet Trax on short notice during your emergency. We’re glad we could respond quickly to help keep you safe. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

Apr 19, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words, Evie! I’m glad to hear that Colonial West Chevrolet of Fitchburg was able to assist you quickly during your emergency. Your safety is my priority, and I appreciate you taking the time to share your positive experience. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 15, 2026

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I was very happy with my recent service appointment. I experienced timely service, friendly staff, and a clean waiting area. More

by Pam
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

Apr 16, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Pam! I’m thrilled to hear that you had a positive experience during your service appointment at Colonial West Chevrolet of Fitchburg. We take pride in providing timely service and maintaining a clean environment for our customers. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 15, 2026

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Colonial West was so easy to deal with for service. My appointment was scheduled very quickly & the repair was done in just a few hours. Fantastic first experience! I highly recommend Colonial West! More

by Tammy L
Service Price Transparency
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Recommend Dealer
Yes
Apr 15, 2026

Colonial West Chevrolet of Fitchburg responded

It’s fantastic to hear your first service visit went so smoothly and that we could schedule your Chevrolet Malibu appointment quickly and complete the repair in just a few hours. We appreciate your recommendation and look forward to assisting you with future maintenance needs. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

Apr 15, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you, Tammy, for your fantastic review! I’m thrilled to hear that your service experience at Colonial West Chevrolet of Fitchburg was so smooth and efficient. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 10, 2026

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Employee Rating

Colonial West is a great place to do business. Reliable service at an affordable price. More

by Vernon
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere , Joshua and Jim in parts are awesome. The best GM Parts guys in the business!

Apr 10, 2026

Colonial West Chevrolet of Fitchburg responded

We’re glad to know our dependable service and competitive pricing met your expectations. Thank you for trusting us with your Chevrolet 2500. We look forward to serving you again soon. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 07, 2026

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Employee Rating

Service performed as requested. Polite staff. Final bill was more affordable than the initial quote! More

by LunenburgLakeLife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2026

Colonial West Chevrolet of Fitchburg responded

We appreciate you sharing that our team provided the service you requested with courtesy and that the final bill for your Chevrolet was lower than the initial quote. Thank you for trusting us and we look forward to serving you again. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

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