Edward Brooks
Edward Brooks at Oakbrook Toyota In Westmont

Edward Brooks

Product Specialist

Oakbrook Toyota In Westmont

550 East Ogden Ave
Westmont, IL 60559

Contact Me
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rated
26 Reviews

Hi! My name is Ed Brooks at Oakbrook Toyota. My goal is to make sure you have a nice and easy experience to finding and purchasing your perfect vehicle. My main goal is to establish trust and friendship with my customer base, and make sure all of their needs are met.

Dealership Experience

4 yrs, 1 mo

Industry Experience

14 yrs, 8 mos

Specialties & Trainings

Toyota Certified, Certified Pre-Owned

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rated

26 Reviews

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26 Reviews of Edward Brooks

May 02, 2024

Dealership Rating
Employee Rating

Mauricio did a great job at addressing every single one of my objections in a professional and courteous manner. More

by Sam Kakkad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mauricio Hernandez

May 12, 2023

Dealership Rating
Employee Rating

Purchased 2021 Cadillac from this Dealership, sales person Ed Brooks was very professional and easy to work with, very impressed and overall very pleasant experience, I would rate definitely a 5 Stars… More

by chubinidzemd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 18, 2023

Dealership Rating
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Car buying is really different these days. Ed gets 5 stars but the sales manager was condescending. More

by CHERYLEDAVIS308
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Feb 19, 2023

Oakbrook Toyota In Westmont responded

Cheryl, Thank you for taking the time to share your feedback with us. Edward and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 12, 2023

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Employee Rating

Professionalism, customer orientation, rapidity, patience, explicitly,clean attractive facility quality service from first contact, Edward Brooks is just wonderful! More

by STANLEYBLAISE49
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lorena Lieser

Feb 12, 2023

Oakbrook Toyota In Westmont responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 03, 2023

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I was very surprised that I never heard from them when I inquired about purchasing a new car. Even more surprising because I had previously purchased my last car from there and had it serviced for 13 years! More

by JEANBABICZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Verlotta

Feb 05, 2023

Oakbrook Toyota In Westmont responded

Jean, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 08, 2023

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Employee Rating

Was told to drop off at 930 am for tire/rim change and roof rack. It was supposed to be done same day, didn't get vehicle until following day at approx 5:30 pm but I had to go on hunting trip without it. More

by NANOOKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 12, 2023

Oakbrook Toyota In Westmont responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

December 27, 2022

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Staff was very friendly, customer focused, efficient, & strived for a positive outcome for the client. More

by LEMCAS123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 27, 2022

Oakbrook Toyota In Westmont responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 15, 2022

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Employee Rating

Professional and knowledgeable salesperson. Energetic and enthusiastic about Toyota vehicles and his place of employment. More

by NANOOKY
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joelson Maldonado, Eddie Acosta

Dec 16, 2022

Oakbrook Toyota In Westmont responded

Congratulations on your new vehicle and thanks for sharing your thoughts about your experience with Oakbrook Toyota In Westmont. We appreciate your business and hope to see you again soon!

Dec 16, 2022

NANOOKY responded

We have two other jeeps we will be cycling out for Toyota's...hope to see you guys soon...Happy Holidays

December 03, 2022

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Employee Rating

My vehicle was taken in and I was provided a rental in a timely manor. All my work was completed in 36 hours and my vehicle was returned to me with all work completed to my satisfaction. More

by DAVED6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2022

Oakbrook Toyota In Westmont responded

Thanks for sharing about your experience with Oakbrook Toyota In Westmont. We appreciate your business, Dave, and hope to see you again soon!

December 02, 2022

Dealership Rating
Employee Rating

Edward Brooke he's the person make me bye the car 🚗 I trust him he's the best 👌 👍 More

by JAMES iskandar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2022

Oakbrook Toyota In Westmont responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Edward to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

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