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Edward Brooks
Refer Me
22 Reviews
Hi! My name is Ed Brooks at Oakbrook Toyota. My goal is to make sure you have a nice and easy experience to finding and purchasing your perfect vehicle. My main goal is to establish trust and friendship with my customer base, and make sure all of their needs are met.
Read moreDealership Experience
1 yr, 4 mos
Industry Experience
11 yrs, 11 mos
Specialties & Trainings
Toyota Certified, Certified Pre-Owned
22 Reviews
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22 Reviews of Edward Brooks
February 03, 2023
I was very surprised that I never heard from them when I inquired about purchasing a new car. Even more surprising because I had previously purchased my last car from there and had it serviced for 13 years! inquired about purchasing a new car. Even more surprising because I had previously purchased my last car from there and had it serviced for 13 years! When I did purchase the new car I didn't even get any kind of discount for being a returning customer. More
by JEANBABICZ
Verified CustomerOther Employees Tagged: Joe Verlotta
Helpful 
January 08, 2023
Was told to drop off at 930 am for tire/rim change and roof rack. It was supposed to be done same day, didn't get vehicle until following day at approx 5:30 pm but I had to go on hunting trip without it. roof rack. It was supposed to be done same day, didn't get vehicle until following day at approx 5:30 pm but I had to go on hunting trip without it. I called twice and was told service rep would return call which never happened. More
by NANOOKY
December 27, 2022
Staff was very friendly, customer focused, efficient, & strived for a positive outcome for the client. strived for a positive outcome for the client. More
by LEMCAS123
Other Employees Tagged: Maher Belkaid, Joelson Maldonado, Lorena Lieser
December 15, 2022
Professional and knowledgeable salesperson. Energetic and enthusiastic about Toyota vehicles and his place of employment. Energetic and enthusiastic about Toyota vehicles and his place of employment. More
by NANOOKY
Other Employees Tagged: Joelson Maldonado, Eddie Acosta
December 02, 2022
My vehicle was taken in and I was provided a rental in a timely manor. All my work was completed in 36 hours and my vehicle was returned to me with all work completed to my satisfaction. timely manor. All my work was completed in 36 hours and my vehicle was returned to me with all work completed to my satisfaction. More
by DAVED6
November 30, 2022
I appreciated every word that was told to me in order to help me get my new car after getting a loss on my old car from a deer.. everyone at Toyota Oakbrook was there to help. help me get my new car after getting a loss on my old car from a deer.. everyone at Toyota Oakbrook was there to help. More
by JACKMICHENER7
Other Employees Tagged: Lorena Lieser , The finance lady was nice too I forgot her name, and the guy who helped Ed get my car also the guy who’s square is next to Ed he was very nice too.
November 29, 2022
The experience I had with oakbrook Toyota was unmatched! I had an amazing time paired with excellent service. I had an amazing time paired with excellent service. More
by MELTORRES1911
Other Employees Tagged: Lorena Lieser
November 25, 2022
Ed Brooks was great, but this dealership is questionable. My first visit to this dealership was a bad experience. The salesman Ben, tried to toss in some unwanted add ons and not be transparent about what th My first visit to this dealership was a bad experience. The salesman Ben, tried to toss in some unwanted add ons and not be transparent about what they were when I inquired about them. When I went back a second time they tried to set me up with him again and I declined. I was then set up with Ed and when he presented the offer none of the add ons were on there. One thing this dealership and management need to learn is transparency is very important to the customer. Do the math yourself to ensure the numbers add up like they are supposed to. More
by Limitless
Other Employees Tagged: Benjamin Swan
