Ekaterina Espinosa

The staff was very nice. Complimentary coffee/hot chocolate and popcorn were available. I had a very long wait (5 hours). Service did not initially diagnose issue and I wa Complimentary coffee/hot chocolate and popcorn were available. I had a very long wait (5 hours). Service did not initially diagnose issue and I was told to leave and come back if problem persisted. Not 2 blocks later, warning light came back on. Nicole told me to drive right back to dealership if warning came on again and leave car running. I immediately drove back and they diagnosed and fixed the problem. Also, waived diagnostic fee for inconvenience. . More

by POLICASTRO_ROSE Verified Customer Verified Customer

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Excellent service. Very prompt gave me options. Would highly recommend Keith and his team.to anyone needing service. Very prompt gave me options. Would highly recommend Keith and his team.to anyone needing service. More

by WALTT62 Verified Customer Verified Customer

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Fast service alway willing to help and so friendly, Not inexpensive. We love the service and sales people! inexpensive. We love the service and sales people! More

by GUSFABIAN1949 Verified Customer Verified Customer

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Efficient and pleasant- Could not think of a single thing that might serve to give a customer a better experience. that might serve to give a customer a better experience. More

by ONEBOX.LOGON Verified Customer Verified Customer

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Appaluse ! Applause! Every employee deserves a round of applause! Dedicated to each and every customer, respectful, courteous, and welcoming! Ensuring all Q Applause! Every employee deserves a round of applause! Dedicated to each and every customer, respectful, courteous, and welcoming! Ensuring all Q & A are answered to the customer's satisfaction Too ! More

by tjmgrandpa Verified Customer Verified Customer

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We always have a positive experience when we bring our Ascent to Lester Glenn. I appreciate the emails when my car is due for service. Scheduling an appointment, to the valet who takes my car all very pro Ascent to Lester Glenn. I appreciate the emails when my car is due for service. Scheduling an appointment, to the valet who takes my car all very professional. Ekaterina and the service is excellent.. Service is completed in a timely fashion and every accommodation is made if my car is needed to be left. Also very well explained what service is needed and after it is completed. Definitely would recommend More

by ADRIAWOLFS Verified Customer Verified Customer

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Always pleasant, keep you in the loop and will discuss finds clearly and concise with you. No surprises finds clearly and concise with you. No surprises More

by JREBELO1494 Verified Customer Verified Customer

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friendly, knowledgeable. Reviewed the work to be done and the work completed after the service was finished. Reviewed the work to be done and the work completed after the service was finished. More

by jerimcl Verified Customer Verified Customer

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Seth and the entire sales and finance staff are very professional, friendly and knowledgeable. Have on several occasions gone out of their way to meet all my requests, answered all my questions and have professional, friendly and knowledgeable. Have on several occasions gone out of their way to meet all my requests, answered all my questions and have never failed to get back to me. More

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The people working there are great l appreciate that they let me know that my car needs service thank you very much they let me know that my car needs service thank you very much More

by MLAYEDRA2002 Verified Customer Verified Customer

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