Elio Ayala | Page 6

The Best Personalized Service Whenever I have a problem, Elio is always there to calm my nerves and make sure my problem is resolved in a timely manner, personally, and with ease. Whenever I have a problem, Elio is always there to calm my nerves and make sure my problem is resolved in a timely manner, personally, and with ease. I really appreciate the detail in which each concern has been addressed and handled. He is a real asset and customer focused. More

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The Salesman Mr.Lester Stanford was great. Because Mr. Lester Stanford worked with me for over one year, And Boy he was great Thank Lester 😃??. He at least once a month to see what some up abo Because Mr. Lester Stanford worked with me for over one year, And Boy he was great Thank Lester 😃??. He at least once a month to see what some up about looking for a 🚗 and that was good to here From Lester, that what you call a good Salesman 👨?💼 and he would always said have good weekend that what you call going out of your way , you can not beat that. More

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Exceptional Service I have had my vehicle serviced here for years. The professional level of service was consistent from the entire staff. My service manager is consitent I have had my vehicle serviced here for years. The professional level of service was consistent from the entire staff. My service manager is consitently exceptional. More

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Elio Alala Trusted and honest service advisor!! My family and I have been seeing Elio for over 6yrs and he has never let us down! He has always fixed any issue w Trusted and honest service advisor!! My family and I have been seeing Elio for over 6yrs and he has never let us down! He has always fixed any issue we had and did it with a smile! That’s why I drive over an hour to get my car serviced with Elio!! Thank you Elio for your great customer service!! More

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EXCELLENT SERVICE ! I bought my Mercedes at another dealer and decided to have it checked out at Silver Spring Mercedes. I was greeted warmly and helped by Elio Ayala. He I bought my Mercedes at another dealer and decided to have it checked out at Silver Spring Mercedes. I was greeted warmly and helped by Elio Ayala. He and his team discovered 3 cracked rims and I was able to have them replaced by the dealer where I bought the car. Elio and his team saved me over 4,000 dollars ! 5 HUGE STARS ! I won’t take my Mercedes anywhere else. More

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I've been using Herb Gordon for 30 years and have enjoyed their reliable and highly consistent level of maintenance and new/ used car sales services. On those rare occasions where I found some little issue their reliable and highly consistent level of maintenance and new/ used car sales services. On those rare occasions where I found some little issue they bent over backward to ensure my complete satisfaction. Buying a new car has always been a first class experience as you would expect from a luxury car dealer. More

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There is an old adage about honest mechanics and how hard it is to find one. Well, I am happy to announce that I finally found one. I work with Elio, manager of the Green Team, and have been since I moved it is to find one. Well, I am happy to announce that I finally found one. I work with Elio, manager of the Green Team, and have been since I moved to Maryland in July 2010. Over the past year, Elio has kept my car, as well as mind, free from mechanical blunders. I trust him explicitly and know that Mercedes of Silver Spring, MD is the most wonderful place for service. I have personally dealt with mechanics that have overcharged and overworked my previous car, even while I was on-site and watched them do nothing and then present me with a $2000 bill. That will never happen again, especially knowing that Mercedes is watching out for me and my vehicle! More

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