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Elisha Lone
Elisha Lone at Gordie Boucher Ford Lincoln of Janesville
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Elisha Lone | Page 17

Service Writer

Gordie Boucher Ford Lincoln of Janesville

2727 US-14
Janesville, WI 53545

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4.8
539 Reviews

Dealership Experience

7 yrs

Industry Experience

22 yrs

Languages Spoken

English English

4.8

539 Reviews

Write a Review

539 Reviews of Elisha Lone

September 16, 2023

Dealership Rating
Employee Rating

Awesome service I got in right away. I love the video showing what they’re doing all in all great experience. More

by SERENDIPITY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Tompkins, Tim Lewis, Dakota Schmaling

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Sep 17, 2023

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else.

September 14, 2023

Dealership Rating
Employee Rating

Great service and very friendly! Had an answer for all my questions and got everything done in a timely manner. More

by leeannrabuck16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 15, 2023

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 14, 2023

Dealership Rating
Employee Rating

Great service, quick in and out, competitive prices, would definitely recommend to friends and family!! More

by SEAN2218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Tompkins, Tim Lewis, Dakota Schmaling

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Sep 15, 2023

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Sean, and don't hesitate to let us know if we can be of further assistance.

September 13, 2023

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Employee Rating

Wasn't happy that the repair was not completed the day I dropped it off More

by restivo.jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 13, 2023

Gordie Boucher Ford Lincoln of Janesville responded

Jon, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come!

September 12, 2023

Dealership Rating
Employee Rating

Great communication. They followed up with Ford to submit warranty claim and made it very easy for me. More

by MILLDAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Tompkins , Cas, Service Dept

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Sep 13, 2023

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else.

September 10, 2023

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Employee Rating

Staff is always prompt and welcoming. The only thing was it took 45 minutes to install new wipers. But I'm sure like everywhere else staffing is an issue. Overall, good service. More

by Ann
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Service Time
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Recommend Dealer
Yes
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Sep 10, 2023

Gordie Boucher Ford Lincoln of Janesville responded

Ann, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 09, 2023

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Alicia was great in keeping me up to speed on my car repair. She was friendly and courteous and my car was ready at a reasonable time. More

by Victoria O'Connor
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Workmanship
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Recommend Dealer
Yes
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Sep 10, 2023

Gordie Boucher Ford Lincoln of Janesville responded

Thank you, Victoria! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Elisha met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come!

September 09, 2023

Dealership Rating
Employee Rating

Need more oil change techs. I should not have to go to the Nissan dealership for services. More

by RCPUMILIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Lewis, Dakota Schmaling

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Sep 10, 2023

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Sean Tompkins, Service Manager 608-754-5511

September 08, 2023

Dealership Rating
Employee Rating

STAFF IS ALWAYS WELCOMING AND TAKE GREAT CARE ME. FROM GETTING ME BACK IN TO A VEHICLE AFTER AN ACCIDENT TO SERVICING AND ANSWERING ALL QUESTION ON THE NEW VEHICLE. More

by TINA.KAROLCZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dale Karolczak, Joe Zipperer, Sean Tompkins, Tim Lewis, Dakota Schmaling, Reilly West , All the guys who wash and clean up the windows after service. Great bunch of men.

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Sep 08, 2023

Gordie Boucher Ford Lincoln of Janesville responded

Tina, thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 04, 2023

Dealership Rating
Employee Rating

Very good and friendly service members guys working on truck Very thorough with checking everything Very good job thank you More

by 53timber53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Tompkins, Tim Lewis

Helpful
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Sep 04, 2023

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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