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Elisha Lone
Elisha Lone at Gordie Boucher Ford Lincoln of Janesville
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Elisha Lone | Page 18

Service Writer

Gordie Boucher Ford Lincoln of Janesville

2727 US-14
Janesville, WI 53545

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4.7
542 Reviews

Dealership Experience

7 yrs, 1 mo

Industry Experience

22 yrs, 1 mo

Languages Spoken

English English

4.7

542 Reviews

Write a Review

542 Reviews of Elisha Lone

September 09, 2023

Dealership Rating
Employee Rating

Need more oil change techs. I should not have to go to the Nissan dealership for services. More

by RCPUMILIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Lewis, Dakota Schmaling

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Sep 10, 2023

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Sean Tompkins, Service Manager 608-754-5511

September 08, 2023

Dealership Rating
Employee Rating

STAFF IS ALWAYS WELCOMING AND TAKE GREAT CARE ME. FROM GETTING ME BACK IN TO A VEHICLE AFTER AN ACCIDENT TO SERVICING AND ANSWERING ALL QUESTION ON THE NEW VEHICLE. More

by TINA.KAROLCZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dale Karolczak, Joe Zipperer, Sean Tompkins, Tim Lewis, Dakota Schmaling, Reilly West , All the guys who wash and clean up the windows after service. Great bunch of men.

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Sep 08, 2023

Gordie Boucher Ford Lincoln of Janesville responded

Tina, thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 04, 2023

Dealership Rating
Employee Rating

Very good and friendly service members guys working on truck Very thorough with checking everything Very good job thank you More

by 53timber53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Tompkins, Tim Lewis

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Sep 05, 2023

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 01, 2023

Dealership Rating
Employee Rating

Pretty good dealership with friendly people. Service has been good until the last visit as some things were overlooked. More

by pietscw99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Lewis

Helpful
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Sep 04, 2023

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come!

September 01, 2023

Dealership Rating
Employee Rating

Dealing with Service Department is always GREAT. Tim is a wonderful sevice rep. Kind, happy, and explains things very well. More

by BUSTOPHERJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Tompkins, Tim Lewis

Helpful
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Sep 05, 2023

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 31, 2023

Dealership Rating
Employee Rating

I like the work but when you try and get ahold if service you can goget it.I tried 4 times last week with no luck. More

by SKGREENWELL1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Schuhmacher, Joe Zipperer, Tim Lewis, Dakota Schmaling

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Sep 01, 2023

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for this feedback. Quality customer service is always our number one priority, and we're sorry to hear that we fell short in some areas. Thank you for bringing it to our attention! We appreciate your business and hope to see you again here at Gordie Boucher Ford Lincoln of Janesville.

August 31, 2023

Dealership Rating
Employee Rating

Great service all of the time. Friendly staff, comfortable waiting area. Work completed on time More

by LESLIEAG1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Sep 01, 2023

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your very kind review, Leslie. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of Janesville.

August 31, 2023

Dealership Rating
Employee Rating

Great service very honest during whole process and very efficient to notify me about anything about the truck More

by Rosalio Pacheco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dakota Schmaling

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Sep 01, 2023

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for our service department, Rosalio! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 31, 2023

Dealership Rating
Employee Rating

Sales and service very good to me. I have bought 5 new trucks from there. More

by MIKEJENSON1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Lewis, Dakota Schmaling

Helpful
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Sep 01, 2023

Gordie Boucher Ford Lincoln of Janesville responded

It's great to hear that we were able to help you out, Mike. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville!

August 29, 2023

Dealership Rating
Employee Rating

Everyone I have dealt with has been awesome. They get me in and out asap with quality work. More

by candyfaust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Lewis

Helpful
Report | Print
Aug 29, 2023

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon!

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