Elisha Lone
Elisha Lone at Gordie Boucher Ford Lincoln of Janesville
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Elisha Lone | Page 49

Service Writer

Gordie Boucher Ford Lincoln of Janesville

2727 US-14
Janesville, WI 53545

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4.7
541 Reviews

Dealership Experience

7 yrs

Industry Experience

22 yrs

Languages Spoken

English English

4.7

541 Reviews

Write a Review

541 Reviews of Elisha Lone

May 01, 2020

Dealership Rating
Employee Rating

Joe is great! He always provides a great experience at Gordie Boucher. My family has purchased quite a few vehicles through him now. The service department was also top notch, got my Escape taken care of More

by jamie0487
Recommend Dealer
Yes

Other Employees Tagged: Joe Warne

May 19, 2020

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing, Jaimie! We are glad we can always provide you with a positive experience!

April 26, 2020

Dealership Rating
Employee Rating

Alisha was super great!Great experienceThank you for Alisha was super great! Great experience Thank you for free front line health care deal!!! we needed an oil change so online looked up mazda since More

by REBHEN64
Recommend Dealer
Yes
May 04, 2020

Gordie Boucher Ford Lincoln of Janesville responded

Absolutely - we appreciate you!

April 21, 2020

Dealership Rating
Employee Rating

Tim always provides great service when we come in. Love the mustang on the showroom floor. My car looks good when we walk out of there. More

by DRAARON96
Recommend Dealer
Yes

Other Employees Tagged: Sean Tompkins, Tim Lewis, Randy Seichter , Ben Stewart

Apr 21, 2020

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the 5-stars!

April 21, 2020

Dealership Rating
Employee Rating

Oil Change and Tire Rotation Gordie Boucher always finds time to get me in for service when I need it Seemed to be taking proper precautions given the current Covid-19 situation. More

by FordF150Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 21, 2020

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for sharing!

April 21, 2020

Dealership Rating
Employee Rating

Best service team ever gordie bouche is the best service team ever I have bought 5 vehicles from this dealership I am a life time customer service department is top notch .truck is serviced with perfection. More

by JAMESDUHR
Recommend Dealer
Yes

Other Employees Tagged: Ben Stewart

Apr 21, 2020

Gordie Boucher Ford Lincoln of Janesville responded

We are so glad you are always satisfied with the service at Boucher, James!

April 20, 2020

Dealership Rating
Employee Rating

Oil Change and Tire Rotation The team at Gordie Boucher Ford did a great job with the tire rotation and oil change. Everyone was prompt and friendly. I would recommend them. I More

by TREID6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Tompkins, Tim Lewis, Randy Seichter , Ben Stewart

Apr 20, 2020

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the review! We look forward to your next service!

April 17, 2020

Dealership Rating
Employee Rating

Exceptional service and care. Thank you Gordie Boucher for treating Healthcare workers during the heat of Coronavirus. Your generosity was above and beyond. Your the best. More

by Catherineramsey38
Recommend Dealer
Yes
Apr 20, 2020

Gordie Boucher Ford Lincoln of Janesville responded

It was our pleasure, Catherine! We appreciate you!

April 16, 2020

Dealership Rating
Employee Rating

1600 in two weeks ,ball jointson a truck with 32000 shouldn't be worn out and to have e brake removed as the cheaper option is xx .just a xxxx design by Ford, it will be the last one I buy More

by TSCHILLER60
Recommend Dealer
No
Apr 16, 2020

Gordie Boucher Ford Lincoln of Janesville responded

I am very sorry to hear that your disappointed in your trucks performance, but from all of our interactions, I thought you were happy with the service that my team provided you, and were happy with the quality of work performed. Although you only have 32,000 miles on your truck, the fact that the suspension components are over 10 years old does allow time for seals, boots, and grease to deteriorate, causing the need for the replacement of components that rely on them. I would hope that you’ll reconsider the low rating that you gave US at Gordie Boucher Ford, as I truly believe that we provided excellent service, and that your frustration is more with the truck itself. If there is anything I can do, or you’d like to discuss further, please call me at 608-754-5511. Thank you! Sean Tompkins Service Manager

April 15, 2020

Dealership Rating
Employee Rating

Great service and great team that is working there. Elisha was a great service writer. I’ll be back to go thru elisha again for maintenance on my edge. More

by KRSTN_SALZWEDEL
Recommend Dealer
Yes

Other Employees Tagged: Sean Tompkins

Apr 20, 2020

Gordie Boucher Ford Lincoln of Janesville responded

We are thrilled Elisha provides you with great service!

April 11, 2020

Dealership Rating
Employee Rating

Great service. Went in for oil change and mechanic found a leak in the oil pan. Replaced oil pan two days later under warranty and got a free oil change. More

by GRESKOCLAN326
Recommend Dealer
Yes
Apr 20, 2020

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for sharing your positive service experience with us! We hope to see you back in the future!

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