Elisha Lone
Elisha Lone at Gordie Boucher Ford Lincoln of Janesville
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Elisha Lone | Page 50

Service Writer

Gordie Boucher Ford Lincoln of Janesville

2727 US-14
Janesville, WI 53545

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4.8
537 Reviews

Dealership Experience

7 yrs

Industry Experience

22 yrs

Languages Spoken

English English

4.8

537 Reviews

Write a Review

537 Reviews of Elisha Lone

March 31, 2020

Dealership Rating
Employee Rating

Great service department! Elisha Lone always goes above and beyond for me. She is always upbeat and positive. I think people like her make it a great experience. Please keep up More

by Rockitman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Borchardt

Mar 31, 2020

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for the review, Mark!

March 27, 2020

Dealership Rating
Employee Rating

Trust worthy We have always received excellent service for our vehicles. Always kept us up to date on what was being done and the time schedule it would take. More

by JKRIESEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Warne, Tim Lewis

Mar 31, 2020

Gordie Boucher Ford Lincoln of Janesville responded

We are glad we were able to be transparent and informative throughout your service visit with us!

March 25, 2020

Dealership Rating
Employee Rating

Great team to deal with . Service is always great. Process was quick and efficient. Waiting area is always clean. Love checking out the new gt500! More

by ttegt70
Recommend Dealer
Yes
Mar 31, 2020

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for the review!

March 24, 2020

Dealership Rating
Employee Rating

Had an appointment for an oil change, and tire pressure sensor checkup. The service tech was rude from the time I got out of my vehicle. she never notified me when my vehicle was finished. I was there a to More

by MARIACHUY28
Recommend Dealer
No
Mar 24, 2020

Gordie Boucher Ford Lincoln of Janesville responded

I am very sorry to hear about your experience, and can assure you that this is unusual in our department. I would really appreciate the opportunity to talk to you and find a resolution. Please call me at 608-754-5511 or email me at sean.tompkins@boucher.com. Thank you! Sean Tompkins Service Manager

March 23, 2020

Dealership Rating
Employee Rating

Excellent customer service, friendly and informative staff every time - Thank you Ben and (Elisha) in the past. Even the wiser gentleman who sometimes moves cards is just as nice - he leads by example a More

by Morton22
Recommend Dealer
Yes

Other Employees Tagged: Ben Stewart

Mar 25, 2020

Gordie Boucher Ford Lincoln of Janesville responded

We are so happy to hear you were provided with exceptional customer service while visiting us here at Boucher! Please let us know if there is anything else we can do for you! We look forward to seeing you again in the future!

Jun 08, 2021

Morton22 responded

*cars (not cards - autocorrect). I appreciate your response!

March 19, 2020

Dealership Rating
Employee Rating

I had an oil change and tire rotation done. The service advisor was friendly and competent. My truck was done in a timely manner. Thank you. More

by MORGS1971
Recommend Dealer
Yes
Mar 19, 2020

Gordie Boucher Ford Lincoln of Janesville responded

We are glad you were provided friendly and quality service! Thanks for the review!

March 14, 2020

Dealership Rating
Employee Rating

Every thing went as family I have been using this service for 20 years ,I now work with Elisha and she takes care of everything as if it was her own car. Mike B. More

by MLBMRB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Vance, Sean Tompkins

Mar 16, 2020

Gordie Boucher Ford Lincoln of Janesville responded

Your continued patronage is very appreciated, Mike! Please reach out if there is anything else we can assist you with!

March 13, 2020

Dealership Rating
Employee Rating

Very helpful My husband just passed away in February, and this was the first time I had to have our Edge serviced by myself. Service person was very understanding More

by Susan S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 16, 2020

Gordie Boucher Ford Lincoln of Janesville responded

Susan, thank you so much for sharing! If there is anything else we can do for you, please don't hesitate to contact us!

March 11, 2020

Dealership Rating
Employee Rating

This dealership was honest to my accnowledgement & Joe Warne was a great salesom to work with. I would buy another vehicle from here in the future. More

by Jblawncare12
Recommend Dealer
Yes

Other Employees Tagged: Joe Warne

Mar 16, 2020

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to leave this review! We appreciate your kind words and are thrilled to hear Joe was able to assist you throughout your car buying experience!

March 05, 2020

Dealership Rating
Employee Rating

Professional teamwork It was a pleasure to watch the entire team work together to resolve the issue with my vehicle from the service writer to the service manager. More

by DFREWIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Service manager - Shane (?)

Mar 05, 2020

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing your positive service experience with us!

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