Elisha Lone | Page 50

Great service. Went in for oil change and mechanic found a leak in the oil pan. Replaced oil pan two days later under warranty and got a free oil change. a leak in the oil pan. Replaced oil pan two days later under warranty and got a free oil change. More

by GRESKOCLAN326 Verified Customer Verified Customer

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Tune Up As always great service from Elisha, got my Edge in right away and took care of the issues. Tech very courteous and polite. Explanation on service w As always great service from Elisha, got my Edge in right away and took care of the issues. Tech very courteous and polite. Explanation on service well communicated. Gordie always does everything they can to take care of me and my family. More

by HOMETOWNEXTERIORS.WI Verified Customer Verified Customer

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Customer Service Like No Other Elisha is an MVP!!! We're from the Chicago suburbs and while we were in Janesville for a youth sports tournament, our Expedition became undrivable. Th Elisha is an MVP!!! We're from the Chicago suburbs and while we were in Janesville for a youth sports tournament, our Expedition became undrivable. This happened over a weekend and I had no idea what we were going to do. Thank God for Boucher Ford and Elisha! Through their care line, she got in touch with me right away, EVEN ON A SUNDAY! Long story short, the engine needed to be replaced and Elisha did all the leg work and negotiations with our warranty company to make it as painless as possible. I couldn't imagine having gone through this without the care and attention that Elisha and the crew at Boucher Ford provided. Thank you all so very much! More

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Service Work The team (staff) there at Gordie Boucher Ford has always been there for us. It doesn't matter what we have needed. They have always treated us as fam The team (staff) there at Gordie Boucher Ford has always been there for us. It doesn't matter what we have needed. They have always treated us as family. Most of them we know by name and they know me by name. It's like seeing one BIG Family. I've been in their shoes before so I know what it can be like. I have NEVER seen anyone that has been treated unfairly in all my visits. I stop by now and then just to say Hi because the way I'm treated. Everyone been great to my entire family. For that reason alone I don't go anywhere else for my auto needs. If it's service or time to replace my auto they're to ones I chose to go see. I would like to Welcome new members of the staff that I haven't met yet. Thanks To All of You Terry Meade More

by MEADE Verified Customer Verified Customer

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Truck in for service As always, Elisha was amazing to work with, and my truck was done and looked great in perfect time. I always get great service from them!! Thank you As always, Elisha was amazing to work with, and my truck was done and looked great in perfect time. I always get great service from them!! Thank you!! :) More

by DONNA.GEORGESON Verified Customer Verified Customer

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Great service department! Elisha Lone always goes above and beyond for me. She is always upbeat and positive. I think people like her make it a great experience. Please keep up Elisha Lone always goes above and beyond for me. She is always upbeat and positive. I think people like her make it a great experience. Please keep up the good work! It is hard to find customer service like that anymore. Great job by the management. Mark T. More

by Rockitman Verified Customer Verified Customer

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Trust worthy We have always received excellent service for our vehicles. Always kept us up to date on what was being done and the time schedule it would take. We have always received excellent service for our vehicles. Always kept us up to date on what was being done and the time schedule it would take. More

by JKRIESEN Verified Customer Verified Customer

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Great team to deal with . Service is always great. Process was quick and efficient. Waiting area is always clean. Love checking out the new gt500! Process was quick and efficient. Waiting area is always clean. Love checking out the new gt500! More

by ttegt70 Verified Customer Verified Customer

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Had an appointment for an oil change, and tire pressure sensor checkup. The service tech was rude from the time I got out of my vehicle. she never notified me when my vehicle was finished. I was there a to sensor checkup. The service tech was rude from the time I got out of my vehicle. she never notified me when my vehicle was finished. I was there a total of 3 hrs waiting when it only took then 1hour to finish, I was very upset that this happened I just wasted 2hours waiting. She was so unprofessional. I hope this doesn’t happen again. I will not be scheduling any future appointments with this tech. More

by MARIACHUY28 Verified Customer Verified Customer

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Excellent customer service, friendly and informative staff every time - Thank you Ben and (Elisha) in the past. Even the wiser gentleman who sometimes moves cards is just as nice - he leads by example a staff every time - Thank you Ben and (Elisha) in the past. Even the wiser gentleman who sometimes moves cards is just as nice - he leads by example and that’s just another reason why I continue to return. More

by Morton22 Verified Customer Verified Customer

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