Liz made car shopping Payless. Great personality and Wonder knowledge of the term and the vehicle. We be back again and will refer other people to Liz for a professional and excellent experience.
"Glad I decided to give Heritage Toyota another chance !"
My lease on my Camary was going to be up soon, and decided to start checking out vehicles. Went to another dealership, and they just sort of jerked us around. Went to Toyota and was put in touch with Elizabeth who listened to me and got me into the vehicle of my dream. She was patient , honest and upfront on everything. Both my husband and I enjoyed her knowledge of the vehicles and would highly recommend her. She's the best.
"Great Leasing Experience"
We just leased our second Corolla from Heritage and had a terrific experience. Liz Bockus was great to work with right from the initial conversation to the delivery of the new car. Matt Kraft made the negotiations so easy for us and Dennie Schindler was terrific with all of the paperwork. Overall the best experience we have ever had with any car dealer!
"Liz is Awesome!"
- Scott & Alice
Earlier this month we stopped in just look at cars as we were considering switching from a smaller car to a sedan or SUV. Liz was so helpful and friendly working with us to identify exactly what we wanted in a new vehicle. Her approach was relaxed with no pressure, she listened to what we wanted and identified which vehicles had the features we were looking for. We returned a few days later ready to purchase our new RAV4 Hybrid. We love our new vehicle and would highly recommend Liz to others looking for a new car.
"Good experience "
I’ve been looking for the right truck for a while, and been to a lot of dealerships. It’s was getting a bit monotonous and tedious dealing with various salesman and dealerships. I’d been into Heritage before to service my old Taco but had never purchased a car there. I was cruising the lot one day and Elizabeth flagged me down. I was expecting the same old stuff I had experienced at other dealerships, pushing for me to buy not what I wanted, and low balling me on my trade in, however I was pleasantly surprised. Elizabeth is new to the car sales world and I think that’s why she was very refreshing, no bull, just very straight forward. What she doesn’t know about trucks will come with experience and she makes up for it with being pleasant and honest. I had to negotiate my trade in but they were open to it and we came to a figure that was fair. Everyone I dealt with from Elizabeth to the finance guy was professional, honest, and kind. I did not finance my truck through the dealership, but that was not an issue at all. I financed through my own bank. I highly recommend this dealership, and definitely recommend Elizabeth. I’m very happy so far with my used Taco, It’s so nice being back in a truck again. Crossing my fingers because you just never know with used vehicles. However, it’s a Taco, I have high hopes.
I was Liz's first customer and I can tell she's going to be an excellent saleswoman as she gains experience and more product knowledge. I would certainly recommend her as she's going to find exactly what you want and make sure it fits your budget. Very personable and fun, you'll love the experience of buying your new or used car with Liz at Heritage!
"Top Notch Service"
It was a real pleasure working with Liz. We went in to browse for a new vehicle and a few hours later drove home with a new Toyota RAV4 Hybrid. We told Liz what we were looking for and she got us exactly what we wanted. She was very friendly and helpful. On my way home, I realized there was no power going to the radio and the lane departure function. It being a Saturday night and knowing the dealership is closed on Sundays, I called Liz on her cell. She responded immediately and was at my house bright and early on Sunday morning. Fortunately it was a simple fix which she was able to do. We could not have asked for better customer service.
- Captain RJV
Heritage had an excellent selection of used trucks from which I could evaluate. The dealership is clean, comfortable and staffed by friendly people who look and act professional. I was able to find a parking space when v=visiting but perhaps there could be a few more spaces av available during busy times.
I enjoyed working with Liz and after listing my desires for a used truck she found the perfect match. As Liz gains experience with trucks she will do well in sales. Her followup with details of the sale and vehicle preparation went fine and I am sure that as she gains experience that all details will be covered.
This has been a good experience both with Heritage Toyota and Liz Bockus.
"Great overall experience!"
- Hanna Howard
I really enjoyed working with Liz because she whole heartedly cares about getting you the best deal possible. She's super knowledgeable about Toyota vehicles. She narrowed down our options quickly after we told her our needs and priorities. My husband and I had lots of questions, and Liz was able to answer all of them quickly and easily. I really felt like she was on my side and wanted us to be 100% happy with our purchase. I highly recommend working with her!