Elizabeth Curry
Elizabeth Curry at Klaben Chrysler Jeep Dodge Ram

Elizabeth Curry | Page 5

Service Advisor

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

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4.9
191 Reviews
4.9

191 Reviews

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191 Reviews of Elizabeth Curry

January 16, 2026

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Employee Rating

Elizabeth was very kind and courteous. She made my time very pleasant. The whole service team is wonderful More

by JLUDLE
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Recommend Dealer
Yes

Other Employees Tagged: Josh McFarland

January 16, 2026

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Joe did a wonderful job of keeping me updated throughout the process. I would definitely recommend the dealership due to him alone! More

by bwt426
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard

January 13, 2026

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Friendly and prompt services checked the tires before the work was done, let me know they were in good shape! Called promptly to let me know my vehicle was ready! More

by esilverstrom
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Recommend Dealer
Yes

January 12, 2026

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Liz listens carefully to any issues impacting my Grand Cherokee makes sure everything is well explained when I get it back. More

by jemig
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Recommend Dealer
Yes

January 12, 2026

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Overall I'm satisfied with how my claim was handled. Elizabeth was very helpful. Thanks More

by rmrdan
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Recommend Dealer
Yes
Jan 12, 2026

Klaben Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience at our service facility. We truly appreciate your positive feedback regarding our team members, as well as your recommendation. That said, I want to acknowledge your concerns about the length of time it took to complete your vehicle repair. We should have done a better job communicating with you throughout that process, and I apologize for that shortcoming. Clear and timely communication is important to us, and your feedback highlights an opportunity for improvement. I would welcome the opportunity to speak with you directly to gain a better understanding of your experience. Your insight would be valuable in helping us identify what we could—and should—do differently moving forward. While many may view a 4-star review as acceptable, we continually strive to exceed our customers’ expectations, and when we fall short, we take it seriously. Unfortunately, I’m unable to determine your contact information based on the review, so I would appreciate it if you could reach out to me directly. I owe it to you to listen personally and to see if there is anything I can still do to assist you. Thank you again for your honest feedback. I hope to hear from you soon. Jeff Bryant 330-673-3139 ext. 409

January 11, 2026

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So far this dealership has been GREAT to work with. From Michael in sales, Joby in finance, and Liz in service. They have been a 5-star team. Next time I am looking for a car. I will go 40 minutes More

by Tony C
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joby Bacher , Mike Colombi

January 11, 2026

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They are kind and informative. They handled a difficult situation professionally. Liz kept me in the loop on the process of my vehicle. She has ALWAYS been professional with me and More

by dmorris12969
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Schultz

January 06, 2026

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Great service and everything was explained and they provided me with a loaner car for convenience. More

by JSCELZA0
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Recommend Dealer
Yes

January 02, 2026

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Elizabeth was great. Service department took great care in my needs and to the repairs of my vehicle. More

by Rich207
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Recommend Dealer
Yes

December 31, 2025

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Top notch service center with the highest level professionals working on your vehicle, you know it's going to get done right. More

by anthonyschmidt330
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard

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