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Elizabeth French
Elizabeth French at Norm Reeves Honda Superstore North Richland Hills

Elizabeth French

Service Manager

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

Contact Me
4.5
222 Reviews

Dealership Experience

4 yrs, 7 mos

Industry Experience

19 yrs, 5 mos

4.5

222 Reviews

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222 Reviews of Elizabeth French

December 15, 2025

Dealership Rating
Employee Rating

I have one issue. I failed to mention to my service advisor to check my rear windshield wiper. I may have been sold the wrong wiper. It’s making a thumping noise and More

by Marylouazua
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Wright , Denise ?

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Dec 15, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hi Mary Lou, we're glad your visit was mostly positive, but we'd like to earn that fifth star. Feel free to contact us about that windshield wiper. Our team can take a look.

December 08, 2025

Dealership Rating
Employee Rating

Service is good. Repair costs expensive, even with coupon discount! Same day service excellent!! Service technicians kind and professional. Uber availability excellen More

by Ascer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 08, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Ascer, your review reads like a full-service win: prompt, kind, and professional, plus Uber support! We’re so glad our team made your visit go smoothly.

December 02, 2025

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Employee Rating

excelente equipo de trabajo en todos los departamentos sin preferencia todos te atienden por igual More

by llorentealejandro332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Hannah Pearson, Michael Lindley, Nate Franklin, Tristian Rivas, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

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Dec 03, 2025

Norm Reeves Honda Superstore North Richland Hills responded

¡Nos alegra escuchar tus amables palabras! Para nosotros es importante que todos los visitantes se sientan bienvenidos, así que nos alegra que hayas sentido ese cariño. ¡Vuelve a visitarnos cuando quieras!

November 25, 2025

Dealership Rating
Employee Rating

Quick service. Had me in and out before the scheduled maintenance time. Will return again. More

by stokesjameel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Hannah Pearson, Michael Lindley, Michael Wright, Nate Franklin, Allen Vinson, Mario Vasquez, Angel Flores, Scott Gerlikoviski

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Nov 25, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Your experience shows that fast service doesn’t have to sacrifice friendliness. We’re thrilled we could get you in and out efficiently while keeping you smiling. Can’t wait to see you again!

November 14, 2025

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Employee Rating

It was very good service and helpful . They were helping and fast service.I recommend people go over there and take service More

by Tejkhatiwada1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Hannah Pearson, Michael Lindley, Nate Franklin, Tristian Rivas, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

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Nov 17, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We’re so glad to hear you had a quick, helpful experience! Our team works hard to make service fast and easy, and we’re thrilled you’d recommend us. Next time, you can even take advantage of our Express Service to get in and out even faster!

November 07, 2025

Dealership Rating
Employee Rating

Very clean facility and courteous and friendly advisors. Reasonable timing and very informative about my vehicle More

by antone_87starks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Garcia

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Nov 10, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Antone, our team takes pride in keeping the facility welcoming and clean for every guest. Friendly advisors are here to provide all the information you need about your vehicle. We’re thrilled the timing and service met your expectations and appreciate your feedback!

November 04, 2025

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Employee Rating

I brought my car in for service looking for a new service center for maintenance. The staff was polite and was quick to address any concerns I had, and really seemed to want to accommodate the customer and b More

by michael.d.choquette
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French

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Nov 05, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Michael, from the way you describe it, your visit felt like checking into a first-class service lounge! Our team was thrilled to make you feel valued, comfortable, and ready for future journeys. We can’t wait to welcome you back for another smooth pit stop.

October 30, 2025

Dealership Rating
Employee Rating

Clean, nice salesman. No pressure to buy. Up front answers to questions. Would buy again. More

by rlkaveritt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Michael Lindley, Nate Franklin, Angel Flores, Scott Gerlikoviski, Macon Huntsinger, Katie Kim, Nicholas Craddock, Justin Ford

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Oct 31, 2025

Norm Reeves Honda Superstore North Richland Hills responded

It’s frightfully rare to have such a smooth experience, and we’re glad you did! Thanks for the kind words, and we’d love to see you again when it’s time for another spook-tacular deal.

October 23, 2025

Dealership Rating
Employee Rating

Clean,fast,nice people,try there best to help you. there open on weekends and doing the week. More

by tonianelson955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Franklin, Angel Flores, Zach Taylor

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Oct 24, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We’re happy to hear you had a great experience with our team and appreciated the convenience of our hours. We’d also love to learn more about how we can improve and make your next visit even better. Please feel free to reach out to our Service Manager, Richard Meneely, at richard.meneely@normreeves.com directly so we can continue to grow from your feedback.

September 30, 2025

Dealership Rating
Employee Rating

Anytime I visit no matter the issue i always leave happy with all questions answered! More

by Pretty_Nikol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zackary Frausto

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Sep 30, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Leaving with all questions answered and a smile? That’s the kind of quest we love helping our customers complete! Thank you so much for letting us be your guide, and if you think of anything else we can do for you, just let us know.

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