Elizabeth French

Norm Reeves Honda staff has been helpful during a very stressful time. We appreciate what you’ve done for us giving us a fair deal on a loaner when we needed it. Thank you! stressful time. We appreciate what you’ve done for us giving us a fair deal on a loaner when we needed it. Thank you! More

by Mark deRiso Verified Customer Verified Customer

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I've had my 2016 HR/V serviced here since I bought it new. I'm always satisfied with the work done and the service managers are top notch! 93K on the car and I love it. new. I'm always satisfied with the work done and the service managers are top notch! 93K on the car and I love it. More

by Dfwump Verified Customer Verified Customer

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Angel was super. The other service people were terrific, as well. It was a very comfortable visit. Thanks! The other service people were terrific, as well. It was a very comfortable visit. Thanks! More

by JD Verified Customer Verified Customer

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Terrible customer service and extremely unprofessional management running the place. Manager Elizabeth French stormed off mid-conversation because she didn’t know how to handle a problem. management running the place. Manager Elizabeth French stormed off mid-conversation because she didn’t know how to handle a problem. More

by Dreeminbig Verified Customer Verified Customer

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Service and attention to detail exceeding our expectations very knowledgeable about our needs and concerns expectations very knowledgeable about our needs and concerns More

by legg239 Verified Customer Verified Customer

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Great experience fast and efficient, great customer service very pleased with my visit at norm reeves Honda of NRH service very pleased with my visit at norm reeves Honda of NRH More

by santos reyes Verified Customer Verified Customer

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I asked Tommy and Elizabeth to simply get my car running again. I explained to them that this was my family’s only vehicle. They came back with a quote for $11,000 on a 2011 Pilot. $5k of the repairs we’re again. I explained to them that this was my family’s only vehicle. They came back with a quote for $11,000 on a 2011 Pilot. $5k of the repairs we’re “red list” items that had to be done according to Norm Reeves Honda in order for it to be road ready again. I refused to believe it would take $5000 to repair my vehicle. I towed to a mechanic in Lewisville (Lewisville Mitsubishi). They found a piece of trash blocking an air sensor causing the cechile to not have the correct mixture of oxygen and fuel. They cleaned the trash off and vase out the engine air intake and put in a new filter and it ran with no problems. Total cost of repair less than $100. Highly disappointed in Norm Reeves and their evaluation of my vehicle. It seemed they were only out to take advantage of my situation and make a lot of extra money along the way. I would NEVER recommend Tommy or Norm Reeves Honda of North Richland Hills to anyone. More

by HUDSONBUCK77 Verified Customer Verified Customer

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Never had a problem here. Always can get a convenient appointment time for service. Good people Always can get a convenient appointment time for service. Good people More

by KeehrwV Verified Customer Verified Customer

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My Service Advisor (Cody Brian) did an excellent job of looking out for me as a customer. He provided me with all pertinent information for the service that I was in for, provided transport accommodations looking out for me as a customer. He provided me with all pertinent information for the service that I was in for, provided transport accommodations and had the "best" attitude pertaining to it all. Way to go Cody! More

by Palmer Verified Customer Verified Customer

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The employees of Norm Reeves Honda treat you as if you were a family member. were a family member. More

by camp.judy Verified Customer Verified Customer

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