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Elizabeth French
Elizabeth French at Norm Reeves Honda Superstore North Richland Hills

Elizabeth French

Service Manager

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.5
216 Reviews

Dealership Experience

4 yrs, 6 mos

Industry Experience

19 yrs, 4 mos

4.5

216 Reviews

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216 Reviews of Elizabeth French

November 04, 2025

Dealership Rating
Employee Rating

I brought my car in for service looking for a new service center for maintenance. The staff was polite and was quick to address any concerns I had, and really seemed to want to accommodate the customer and b More

by michael.d.choquette
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French

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Nov 05, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Michael, from the way you describe it, your visit felt like checking into a first-class service lounge! Our team was thrilled to make you feel valued, comfortable, and ready for future journeys. We can’t wait to welcome you back for another smooth pit stop.

October 30, 2025

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Employee Rating

Clean, nice salesman. No pressure to buy. Up front answers to questions. Would buy again. More

by rlkaveritt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Michael Lindley, Nate Franklin, Angel Flores, Scott Gerlikoviski, Macon Huntsinger, Katie Kim, Nicholas Craddock, Justin Ford

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Oct 31, 2025

Norm Reeves Honda Superstore North Richland Hills responded

It’s frightfully rare to have such a smooth experience, and we’re glad you did! Thanks for the kind words, and we’d love to see you again when it’s time for another spook-tacular deal.

October 23, 2025

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Employee Rating

Clean,fast,nice people,try there best to help you. there open on weekends and doing the week. More

by tonianelson955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Franklin, Angel Flores, Zach Taylor

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Oct 24, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We’re happy to hear you had a great experience with our team and appreciated the convenience of our hours. We’d also love to learn more about how we can improve and make your next visit even better. Please feel free to reach out to our Service Manager, Richard Meneely, at richard.meneely@normreeves.com directly so we can continue to grow from your feedback.

September 30, 2025

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Employee Rating

Anytime I visit no matter the issue i always leave happy with all questions answered! More

by Pretty_Nikol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zackary Frausto

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Sep 30, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Leaving with all questions answered and a smile? That’s the kind of quest we love helping our customers complete! Thank you so much for letting us be your guide, and if you think of anything else we can do for you, just let us know.

September 16, 2025

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Employee Rating

Great work on my car, I was kept informed the entire time of what was going on. More

by Oliviawilsonnw14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Wright

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Sep 17, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thank you, Olivia! We love that you felt fully informed throughout the service process! Knowing what’s happening at every step makes things easier, and we’re glad our team kept you in the loop. Thanks for trusting us with your car!

September 15, 2025

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Employee Rating

Very friendly environment thr Advisor made sure I understood anything that was being dont to my car or wanted to be done. More

by Rileydurrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Michael Lindley, Michael Wright, Nate Franklin, Rhett Valentine, Richard Sanchez, Tristian Rivas

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Sep 15, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Friendly environment? Check! ✅ Advisor guidance? Double check! ✅ We’re so glad the team made your service experience easy and comfortable.

September 13, 2025

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Employee Rating

Just would like to say what a great service manager you have if it wasn't for her I would have taken my business somewhere else. More

by charlesfree_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex

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Sep 15, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Sounds like Elizabeth and Alex kept everything steady when it mattered most! We’re glad your service experience hit the mark and appreciate your kind words. Please come back anytime, Charles.

September 11, 2025

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Employee Rating

I drive way out of my way to go there. I like the people and service received. More

by Sherrysays
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Williams

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Sep 12, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We’re honored you drive out of your way to see us! Elizabeth and Dennis will be thrilled to know their service made the trip worth it. Thanks for the recommendation. We’ll keep making the extra mile feel like the right one.

August 22, 2025

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Employee Rating

Perfect service professional and highly recommended for your business to be honest with fast waiting times that will make your business more successful More

by Susan Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Hannah Pearson, Michael Lindley, Nate Franklin, Tristian Rivas, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

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Aug 22, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Susan, thank you so much for the shout-out. We really appreciate it. Your honest feedback and continual support help us improve. Let us know if you need anything else from us!

August 19, 2025

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Employee Rating

As always the service center did a great job and completed the work in a reasonable time More

by Rrazvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Tavira

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Aug 20, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Consistency is the name of our game. We’re glad your visit was smooth and on schedule, and we’ll keep it that way.

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