Elizabeth Reyes
Elizabeth Reyes at Nissan of Torrance

Elizabeth Reyes

Customer Relations Manager

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

Contact Me
4.3
135 Reviews

Dealership Experience

6 yrs, 7 mos

Industry Experience

22 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.3

135 Reviews

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135 Reviews of Elizabeth Reyes

October 07, 2025

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Employee Rating

Friendly fast sarvice good work Perfect work clean nice peoples Best work like it your best More

by KSTO20
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Recommend Dealer
Yes
Oct 11, 2025

Nissan of Torrance responded

Hello, we are so pleased you enjoyed your visit to Nissan of Torrance! We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 03, 2025

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I am basing this review on previous experiences since my initial business with Nissan of Torrance back in 2022. These many encounters involved so many horrible experiences and interactions. Mainly from thei More

by Melee
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Recommend Dealer
No
Oct 07, 2025

Nissan of Torrance responded

We're sorry to hear about your past experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

July 18, 2025

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Employee Rating

helped me. with my car understanding how Nissan Gardena committed fraud using my account and providing me the information needed to report it to nissan corporate More

by JESSICAAMTZ1999
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Recommend Dealer
Yes
Jul 20, 2025

Nissan of Torrance responded

Hello Jessica, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 04, 2025

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Fraudulent dealer. Gave extremely grossly over estimate at an astonishing 20x over the actual cost to repair. More

by KHOIDLE
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Recommend Dealer
No
Jul 10, 2025

Nissan of Torrance responded

We are always looking for ways to improve and appreciate your input. If you would be willing, we would like to have you contact our manager at (310) 536-4000 x2225 to discuss your concerns further. We hope to hear from you soon. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 01, 2025

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The dealership looked clean and had a lot of space to wait for the cars. My biggest issue was with Marcel's lack of communication. He was nice enough but his follow-through was lacking. This put a needle More

by BeBetter
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Recommend Dealer
No

Other Employees Tagged: Marcell Saavedra

Jul 04, 2025

Nissan of Torrance responded

Hello, it is disappointing for us to hear that your experience was anything less than great. Thanks for bringing this matter to our attention as we are always looking for ways to improve our services. This has been addressed as we understand the importance of communication. We hope you are willing to give our team another opportunity. Thank you once again for your feedback as it allows us the opportunity to improve. Kind Regards, Elizabeth Reyes Customer Relations Manager

April 20, 2025

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Richard Burns is the best Service Advisor I’ve worked with. Having grown up in the Motor City, I have an above average understanding of cars. Richard has been honest, communicates clearly and is an exp More

by Dennis
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Recommend Dealer
Yes

Other Employees Tagged: Lily Bandea, Richard Burns

Apr 23, 2025

Nissan of Torrance responded

Hello Dennis, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. Your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 04, 2025

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Richard was very easy to work with and accommodating. He showed great communication and customer service. More

by KCJOHNSON217
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Recommend Dealer
Yes

Other Employees Tagged: Richard Burns

Mar 08, 2025

Nissan of Torrance responded

Hello, thank you; we appreciate your feedback! We are delighted to hear that Rick was communicative and provided an excellent customer service experience. Thank you again for the great review! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 14, 2025

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Best customer service experience with Chris as Service Advisor at Nissan Torrance, I would recommend all my friends and family to purchase their next car at Nissan Torrance. More

by THEALEE36
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Recommend Dealer
Yes
Feb 18, 2025

Nissan of Torrance responded

Hello Thea, we're so glad that we were able to go above and beyond your expectations! Thank you for the great review! Thanks again for taking the time to leave us this information about your recent visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 13, 2025

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Great service and an unexpected discount on what I ordered 👍 awesome truck and running boards More

by KDAWSON143
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Recommend Dealer
Yes
Feb 17, 2025

Nissan of Torrance responded

Hello Karl, congratulations on your brand-new Nissan Frontier and welcome to the Nissan of Torrance family. Glad you love your awesome truck. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 22, 2025

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I recently had the pleasure of purchasing a new Pathfinder, and I must say that my experience was nothing short of exceptional. From start to finish, the entire process was smooth, efficient, and e More

by gisellecanchola
Recommend Dealer
Yes

Other Employees Tagged: Jose Enriquez

Jan 23, 2025

Nissan of Torrance responded

Hello Giselle, congratulations on your brand-New Nisan Pathfinder and welcome to the Nissan of Torrance family. We truly appreciate your business and taking the time to tell us about your experience with our team. It is experiences like yours that keep our team motivated and focused on excellent cus tomer service. If you should ever be in need of further assistance our team is more than happy to assist you. Until next time, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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