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Emily Salcido
Emily Salcido at Advantage Chevrolet of Hodgkins
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Emily Salcido

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.5
45 Reviews

Languages Spoken

English English

Spanish Spanish

4.5

45 Reviews

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45 Reviews of Emily Salcido

April 17, 2025

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Employee Rating

Emily was very professional and knowledgably repair where not well done, had to take vehicle More

by omarmartinez2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Owen Suarez

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Apr 18, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback, Omar. I appreciate your acknowledgment of our team member's professionalism and knowledge at Advantage Chevrolet of Hodgkins. However, I understand your concerns regarding the quality of the repairs. Please feel free to reach out to me directly so I can discuss this with you further. Your satisfaction is important to us. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

April 15, 2025

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Employee Rating

Great people to do business with, customer friendly and very knowledgeable about what your vehicle needs, will definitely keep doing business with them More

by roccomininni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro, Owen Suarez

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Apr 15, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with us at Advantage Chevrolet of Hodgkins. Our team is dedicated to providing excellent customer service and ensuring your vehicle's needs are met. We look forward to serving you again in the future! Sincerely, Mo Muhsen General Manager mmuhsen@advantagedealer.net 708-215-2403

April 10, 2025

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Employee Rating

Stuff is friendly, but takes too long find the problem. They forgetting to call clients. More

by ROBKE84
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 11, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. We appreciate you taking the time to share your experience. It's great to hear that you found our staff friendly, but I understand your concerns about communication and efficiency. We aim to provide timely service, and your input will help us improve. Please feel free to reach out to us directly at Advantage Chevrolet of Hodgkins if you have any further suggestions or need assistance. We look forward to serving you better in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

April 03, 2025

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Employee Rating

Customer service is not what it once was. Also upset that they don’t care about the loyal customers they’ve had. This is my they’d Chevy from here and my last. I paid $80 for just the pool ch More

by Js
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 04, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. I understand that you are disappointed with your recent experience at Advantage Chevrolet of Hodgkins, particularly regarding the customer service and the oil change pricing. I value our loyal customers and your comments are important to us. I invite you to reach out directly so we can address your concerns further and work towards a better experience for you. Thank you for bringing this to my attention. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

February 21, 2025

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Employee Rating

Always have done excellent work! ...Customer Service ..Fantastic...continue support Great Service! And expertise! Dedication More

by sexydreadz32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Roberts, Felipe Alfaro

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Feb 25, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your fantastic review! We truly appreciate your kind words about the excellent customer service and dedication you've experienced at Advantage Chevrolet of Hodgkins. We're committed to providing great service and expertise, and we are thrilled to hear that you are satisfied. We look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

February 20, 2025

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Emily was professional and communication was outstanding. I would use Advantage anytime I need service. More

by mmalusa19
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Workmanship
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Recommend Dealer
Yes
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Feb 20, 2025

Advantage Chevrolet of Hodgkins responded

Thank you, Emily, for your wonderful review! We truly appreciate your kind words about our professional service and communication at Advantage Chevrolet of Hodgkins. We're delighted to hear that you would choose us again for your service needs. We look forward to seeing you next time! Sincerely, Mo Muhsen General Manager mmuhsen@advantagedealer.net 708-215-2403

February 12, 2025

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Employee Rating

Good! Job was performed accurately in quick time. Emily was very knowledgeable, friendly and courteous. More

by f2f2me2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 14, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I'm thrilled to hear that Emily provided you with knowledgeable, friendly, and courteous service at Advantage Chevrolet of Hodgkins. Your satisfaction is our top priority, and I appreciate your kind words. I look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

February 04, 2025

Dealership Rating
Employee Rating

Emily is a great employee explained everything great personality,attitude Service was done faster than usual More

by Lsuarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 06, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We’re thrilled to hear that our team member provided excellent service and that you were pleased with the speed of your service at Advantage Chevrolet of Hodgkins. We appreciate your kind words and hope to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

January 24, 2025

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Employee Rating

Emily was very friendly and knowledgeable. She did a great job working with my 3rd party extended warranty company to get a repair covered. Her technician did a great job diagnosing and solved More

by gravste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 27, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your thoughtful review! I appreciate your kind words about our team at Advantage Chevrolet of Hodgkins, especially regarding the work done with your extended warranty. It’s great to hear that our technician effectively diagnosed the issue and that you were pleased with the communication and timeliness of the repairs. I look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

January 23, 2025

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Employee Rating

Great communication and excellent service. I was offered a loaner due to the possibility of a lengthy repair. More

by DBR4423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Owen Suarez

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Jan 24, 2025

Advantage Chevrolet of Hodgkins responded

Thank you so much for your kind words! I'm thrilled to hear that you had a positive experience with our communication and service at Advantage Chevrolet of Hodgkins. Offering a loaner is just one way we strive to make your visit as smooth as possible, especially during repairs. I look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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