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Emily Salcido
58 Reviews
Languages Spoken
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58 Reviews
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58 Reviews of Emily Salcido
July 21, 2025
Advantage Chevrolet is a nice departure from your typical dealership service departments. Many local dealership service centers in this area have horrible customer service, but not Advantage. They were commu dealership service departments. Many local dealership service centers in this area have horrible customer service, but not Advantage. They were communicative, punctual, thorough and very nice. I am happy we bought our car there and we will continue to do business with them. More
by CPATNO0
Verified Customer
July 17, 2025
Emily Salsido Serv. Adv. Thanks for your help. The issue with the break pedal, along with the water pump was corrected on my Chevy Silverado. Adv. Thanks for your help. The issue with the break pedal, along with the water pump was corrected on my Chevy Silverado. More
by rodriguezjesus1978
July 17, 2025
Everything that I asked for was not done unless it was charged to me, which was not correct. I purchased a car. I haven’t been back for any issues but yet they want to charge for charged to me, which was not correct. I purchased a car. I haven’t been back for any issues but yet they want to charge for More
by brendamiller9733
July 17, 2025
Excellent quality care of your customers, and the issues revolving my vehicle was taken care of properly. revolving my vehicle was taken care of properly. More
by dlpsr1985
Other Employees Tagged: Kathy Reidl, Marcy Frye , Jocelyn Keys
July 11, 2025
I asked for a couple additional things to be looked at and they were not even touched when something is asked to be looked at and used car or new car bought from the facility. It should be done. and they were not even touched when something is asked to be looked at and used car or new car bought from the facility. It should be done. More
by brendamiller9733
June 27, 2025
Emily is WORTHLESS. Work seems to be done well. But when your only connection to service is a representative who refuses to return calls or have the car ready when she p Work seems to be done well. But when your only connection to service is a representative who refuses to return calls or have the car ready when she promises it is hard to give a positive review. After all the that, she hands me the keys to the wrong car and then can’t find my own. Never again. More
by BOBGRAFER
June 14, 2025
Ms. Salcido was a good service advisor. However, I was sent the wrong diagnostic pictures from another customer, I didn’t realize that it was not mine so I sent Ms. Salcido and email 2x so she can send me sent the wrong diagnostic pictures from another customer, I didn’t realize that it was not mine so I sent Ms. Salcido and email 2x so she can send me the diagnostic images of my car. I called but up to this time, she hasn’t responded to my email. Felipe the manager also sent me a text and was hoping to hear from him, nonetheless he also did not respond so he can at least check why my email or concern was not responded to but he didn’t. The mechanic also did not communicate to Ms. Emily ( accdg to her) that my wiper blade was not ordered, I kept waiting and was told by Emily that it has to be ordered from which I have been waiting for a long time and was told that it will only take a few minutes and my car will be done. After that, the wrong size of the wiper blade was delivered so they have to reorder again. The second one when they have to reorder the wiper blade, it was already the right size. It didn’t take the mechanic a long time and it was placed at a short period of time. Otherwise, I can say Ms Emily was nice and she communicated with me about the delay. It was just about the email and the office call that she didn’t respond. I hope the manager Felipe is also sensitive to the customer’s concern so he can make a service recovery. Still waiting for the response this time More
by madylene7
Other Employees Tagged: Felipe Alfaro
June 10, 2025
I paid you guys over $2000 for you to look at my car you fixed three doors in the driver door feels like it’s still gonna pull off. I paid over $200 for you to do an inspection on my rear and suspension to fixed three doors in the driver door feels like it’s still gonna pull off. I paid over $200 for you to do an inspection on my rear and suspension to tell me there’s nothing wrong yet as I go over these bumps I still hear the noise I want some answers. I expect a phone call please. More
by seanmulton
May 17, 2025
I was charged for ten quarts of oil, my car capacity is eight quarts. I spoke with Emily and she informed me that my next oil change would be at no charge. Emily handled it well. eight quarts. I spoke with Emily and she informed me that my next oil change would be at no charge. Emily handled it well. More
by robert3814
Dealership Inventory (273 Vehicles)
2025 Chevrolet Silverado 2500
new
Lakeshore Blue Metallic exterior
Automatic
Four-wheel Drive
