Emma Urquia

I really appreciate it all the kindness and sincerity and purchasing the car cause it was a huge expense purchasing the car cause it was a huge expense More

by SALLYMROGERS Verified Customer Verified Customer

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They are very customer focused for sure! I am back for my second Subaru. Love the car! I am back for my second Subaru. Love the car! More

by JBOND.CGCI Verified Customer Verified Customer

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Subaru Gwinnett has the friendliest staff! As an LGBTQ couple, we chose this dealership over another one that was closer to our home because we felt genuinely welcome here. As an LGBTQ couple, we chose this dealership over another one that was closer to our home because we felt genuinely welcome here. More

by BRANDY.WHITE0791 Verified Customer Verified Customer

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Two separate and terrible experiences with the sales department. Sold my ex a car for our 16-year-old that is now garbage after 2000 miles, and they now refuse to do anything about it. He paid $12,500 f department. Sold my ex a car for our 16-year-old that is now garbage after 2000 miles, and they now refuse to do anything about it. He paid $12,500 for it, and they offered to buy it back for $3000. It has multiple issues that they refuse to own. Any dealership that would sell a dangerous car to a first-time driver deserves to be investigated. About a month ago, I also tried to buy a new or slightly used car at this dealership. My car was in the shop, and they gave me a low-ball offer for my car and inflated the cost of the cars I was considering, citing "tariffs" on cars that were on the lot and not yet affected. I bought my car new from them 10 years ago, and it was a great experience. Not this time. They have no customer loyalty and do not care to keep my business. Completely shady and unethical. Avoid at all costs. I do recommend the service department - Issa and both Mikes in the service department make up for the criminal ways of the sales department, both new and used. Buy your car elsewhere. More

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Very good experience. Very professional staff. Blake was very professional and helpful very knowledgeable he made the whole experience very good. Very professional staff. Blake was very professional and helpful very knowledgeable he made the whole experience very good. More

by MFISYSTEM Verified Customer Verified Customer

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Very professional dealership. No pressure sales Blake was very professional and knowledgeable. Made me feel very comfortable. I will definitely recommend his service. No pressure sales Blake was very professional and knowledgeable. Made me feel very comfortable. I will definitely recommend his service. More

by MFISYSTEM Verified Customer Verified Customer

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Excellent and professional service by all! Everyone was very polite and helpful! Will continue to use Subaru of Gwinnett for all my vehicle needs! Everyone was very polite and helpful! Will continue to use Subaru of Gwinnett for all my vehicle needs! More

by ERDOC007 Verified Customer Verified Customer

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Great and easy experience working with this dealership - would be happy to buy from them again. would be happy to buy from them again. More

by KOONTZN0 Verified Customer Verified Customer

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My experience at this dealership was amazing. It was a very pleasant atmosphere, the staff was very inviting, and knowledgeable. It was a very pleasant atmosphere, the staff was very inviting, and knowledgeable. More

by MRCDNJR Verified Customer Verified Customer

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I used the Sam's TrueCar website to locate various dealerships. Emma went way above and beyond on communications and reassured me along the way that, although there were delays in getting a new car, t dealerships. Emma went way above and beyond on communications and reassured me along the way that, although there were delays in getting a new car, the price and offerings were not going to change. The car is great, the people were great. The price was better than the other Subaru dealerships and the provided me a loaner, while I waited for my car to be ready. Except for the minor delay, I could not be happier. :) More

by JOHNK626 Verified Customer Verified Customer

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