"They work with you "
Walking into a preowned situation is scary. This is because you can spend thousands and your car crap out on you. Fortunately, Lou Fusz has a great certified program accompanied with employees that are there for YOU. Emmanuel was outstanding and the management team led by Jeff Strum backed him well. I appreciated the service and will buy my cars from them forever.
Other Employees Tagged:
They went above and beyond to make sure I got what I wanted. Easy to work with. Didn't try to rip me off like you get from most dealership
Other Employees Tagged:
"Great Experience "
- Marcus Redfield
I couldn't ask for a better experience than I had trading my vehicle in at Lou Fusz. I was stressed about trading my vehicle in and trying to find a new one and they did a great job communicating with me and helping me through the process. James Donahue kept in contact with me the entire time and Emmanuel helped me from the test drive through trade in. Couldn't recommend it more if I wanted.
"Emmanuel Alcasabas - Exceptional Service!"
Thank you for an exceptional sales experience! Emmanuel Alcasabas was efficient, courteous, and informative... I will be returning for my next auto purchase. Thank you.
Good staff...made it easy. No pressure. Repeat customer to lou fusz. Will probably come back for future purchases as have had good luck here
Emmanuel Alcasabas was great We explained our needs for a car and he gave us some options He is not pushy which we liked, so different from last sales person and why we did not go back to that dealer. I have been a GM guy most of my life and needed to change brands. Emmanuel helped us to make that decision We would recommend Emmanuel to anyone. Also Travis took extra time for the finance part of the deal. We were upside down on the trade in. Travis made several calls to find us the best terms. Thank you Emmanuel and Travis. Robert & Kathy McElfresh
"Purchase of a used car with an older trade-in."
- Thomas Brouster
We were treated with kindness and respect. Definitely would recommend Emmanuel and Lou Fusz to anyone looking to buy a car with a trade in.
"Great Salesperson = Great Experience"
Recently I found myself engaged in the daunting experience of an unexpected vehicle purchase.
After spending some time researching and reviewing online, visiting car lots after hours, and reaching out to a few dealers who had advertised vehicles I was interested in, I happened upon a great salesperson, and a great vehicle. Emmanuel Alcasabas turned a dreaded experience into a very positive experience for me. His kind and patient manner of customer service has changed my view of the cliché "used car salesman". I found and purchased the vehicle I wanted, but more importantly, I am sold on my salesperson, Emmanuel. For this reason I have sung the praises of my buying experience with Lou Fusz Toyota Preowned Center, and would not hesitate to send my family and friends to Emmanuel for their car purchase needs.
"Car buying experience"
- Jack D
I enjoyed my experience working with Emmanuel Alcasabas in purchasing my vehicle. I don't like sales people who try and pressure you into buying a car. Emmanuel didn't do that. He explained things and worked with me in a way that I felt comfortable with before I made my decision, which took several days. I appreciated his approach to handling the car sale and is probably the reason I bought the car over other dealerships I visited during my search.
"Finding our "new" car"
After a young driver demolished our trusty Ford Focus wagon back in Oct'17, we were up against it... trying to get all of our tasks and necessary trips accomplished. Very hard, in a car-centric city that St. Louis has become. Friends and family helped -- but it was always a struggle. Finally, we found a pre-owned agent at Lou Fusz at the Manchester/Lindbergh location who worked with our needs -- and budget!. -- Emmanuel Alcasabas stayed in there with us as we kept looking for the right vehicle. Finally we found it! Thank you, Emmanuel! Our "new" vehicle is doing well so far, and is much appreciated.