Eric Duke
Eric Duke at Parks Ford Lincoln of Gainesville

Eric Duke

Service & Parts Director

Parks Ford Lincoln of Gainesville

3333 North Main Street
Gainesville, FL 32609

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4.7
67 Reviews
4.7

67 Reviews

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67 Reviews of Eric Duke

December 24, 2025

Dealership Rating
Employee Rating

The place to do business with. Always friendly. Great communication. Parts staff and sales staff top notch also. Thank you More

by Charles Williams
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

December 11, 2025

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The service expected completion time was longer than I was originally told. My appointment was the 1st time slot for that morning. I was told since I was scheduled for an inspection, it would take about a More

by kenneth.johnson00
Recommend Dealer
No
Dec 12, 2025

Parks Ford Lincoln of Gainesville responded

Hi Kenneth, There seems to have been some miscommunication. Our goal is to provide you with the accurate expectations. Feel free to contact me to go over your visit. I can be reached at 352.372.4251 ext 64702 or via email at gacevedo@parksofgainesville.com. All the best and Happy Holidays! Gerald Acevedo Service Manager

November 03, 2025

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Great service your service tech was great and I’ll request for him back for the next time More

by DRINKBUD3160
Service Price Transparency
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Recommend Dealer
Yes

October 23, 2025

Dealership Rating
Employee Rating

Michelle Cameron has always been of a highly rated employee over our continued relationship with Parks over the last 15 years More

by thomasldailey
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ari Flores, Luciano Nunez , Michelle Cameron

October 23, 2025

Dealership Rating
Employee Rating

Amazing , mr. duke and his team are A-1 professionals and handle everything with care & integrity . Love yal More

by RICKERTSAMUEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 17, 2025

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I had a 3:30 appointment I was out of there at 6:00 wasn't happy about that but the service was good More

by rhaines4443
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Recommend Dealer
Yes

September 15, 2025

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Service was excellent . Will definitely go back again. Also will recommend to all my friends. More

by chickman57
Service Price Transparency
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Recommend Dealer
Yes

September 06, 2025

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Employee Rating

Friendly, polite, professional. These three things are what I look for in a Ford dealer. I found it with you all. Keep up the good work. More

by michael_a_walrath
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

August 23, 2025

Dealership Rating
Employee Rating

This service department at this dealership was horrible. No one returns phone calls. They did not want to file my warranty claim for paint at Hyundai. Even tho the warranty ended up being approved. Will not More

by CBARLEY81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

August 16, 2025

Dealership Rating
Employee Rating

Service staff was first rate. They greet you right away, answer all your questions, and are very thorough, friendly and professional. More

by Muss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donna Houlahan

Aug 16, 2025

Parks Ford Lincoln of Gainesville responded

Thank You so much for taking the time out of your busy day to provide such a great review. It is so appreciated. We strive to provide the best service possible. Please feel free to call with any questions or concerns you have. Donna Houlahan-Service Director 352-372-4251

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