Eric Duke
Eric Duke at Parks Ford Lincoln of Gainesville

Eric Duke

Service & Parts Director

Parks Ford Lincoln of Gainesville

3333 North Main Street
Gainesville, FL 32609

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4.7
62 Reviews
4.7

62 Reviews

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62 Reviews of Eric Duke

September 17, 2025

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I had a 3:30 appointment I was out of there at 6:00 wasn't happy about that but the service was good More

by rhaines4443
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Recommend Dealer
Yes

September 15, 2025

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Service was excellent . Will definitely go back again. Also will recommend to all my friends. More

by chickman57
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Recommend Dealer
Yes

September 06, 2025

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Friendly, polite, professional. These three things are what I look for in a Ford dealer. I found it with you all. Keep up the good work. More

by michael_a_walrath
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Recommend Dealer
Yes

August 23, 2025

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This service department at this dealership was horrible. No one returns phone calls. They did not want to file my warranty claim for paint at Hyundai. Even tho the warranty ended up being approved. Will not More

by CBARLEY81
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Recommend Dealer
No

August 16, 2025

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Service staff was first rate. They greet you right away, answer all your questions, and are very thorough, friendly and professional. More

by Muss
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Recommend Dealer
Yes

Other Employees Tagged: Donna Houlahan

Aug 16, 2025

Parks Ford Lincoln of Gainesville responded

Thank You so much for taking the time out of your busy day to provide such a great review. It is so appreciated. We strive to provide the best service possible. Please feel free to call with any questions or concerns you have. Donna Houlahan-Service Director 352-372-4251

June 11, 2025

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Very fast service and great service department clerk that assisted me. The area to wait is very well kept clean and plenty of space to do work or watch TV More

by Bluelightning
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Recommend Dealer
Yes

Other Employees Tagged: Cody Curtis, Donovan Plank, Nick Burke, Harold Valez, Brad Ford, Luciano Nunez , Christain Butler, Levin Hickman, Carlos Montijo

Jun 12, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We’re glad you enjoyed our clean and comfortable waiting area. We appreciate your business and look forward to seeing you again. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012 mmuldoon@parksofgainesville.com

June 05, 2025

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You guys were willing to take my Hyundai Kona in and do a diagnostic check even it was purchased from Southeast agency. Determined battery at fault. Apparently SE agency had a AAA used battery put in befo More

by rjsaal
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Recommend Dealer
Yes

Other Employees Tagged: Gerald Acevedo

June 02, 2025

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Very friendly, efficient, and explained everything in detail. We will definitely be bringing our Ford back to have it serviced here. More

by wigglesworthpainting
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Recommend Dealer
Yes

Other Employees Tagged: Cody Curtis

Jun 02, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We're glad you had a friendly and efficient experience and that everything was clearly explained. We look forward to taking care of your Ford again in the future! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 19, 2025

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Bill has always given us value advice for the maintence of our MKS. He has cosnsistently gave us clear and accurate suggestion for the care of our vehcles. He is very knowledgeable and comunicates clearly More

by Lmandese14
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Recommend Dealer
Yes

Other Employees Tagged: Bill Stoufer

May 19, 2025

Parks Ford Lincoln of Gainesville responded

Thank you so much for your continued trust over the past 25 years! We’re grateful for your kind words about Bill—he truly is a valued member of our team, and we’re proud to have him represent Parks Ford and Lincoln. We look forward to providing you with the same excellent service for many more years to come. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012

April 05, 2025

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Great experience. Technician was very fast and service technician explained everything well. Will be back. More

by Rbullara3
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Donna Houlahan, Cody Curtis, Nick Burke, Brad Ford, Gerald Acevedo, Michael Muldoon , Christain Butler, Levin Hickman, Carlos Montijo

Apr 05, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your experience! We're glad to hear everything was handled quickly and clearly. We look forward to serving you again! Michael Muldoon Service Manager 864-918-7012

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