Eric Fender

We have been customers at the BMW store for 8+ years. They seem to have a better selection than the dealerships where I live. They are reasonable with respect to pricing. We have always worked with Paul They seem to have a better selection than the dealerships where I live. They are reasonable with respect to pricing. We have always worked with Paul and appreciate his responsiveness. Eric, the finance manager and Susan, the “BMW genius” are clear in going over the paperwork and all the tech in the cars, respectively. Even though we are only there an hour or two every few years, they don’t make us feel like strangers. We plan to keep coming back. More

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It was a true pleasure to work with Tim Morrison, Eric, and Susan when I bought my new X5 at The BMW Store. The entire process was smooth and professional. I highly recommend this team to anyone. and Susan when I bought my new X5 at The BMW Store. The entire process was smooth and professional. I highly recommend this team to anyone. More

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All were great to deal with top to bottom! Left an object in my trade-in which they overnighted to me, and I think that is above and beyond. They were great to deal with, and negotiable; would Left an object in my trade-in which they overnighted to me, and I think that is above and beyond. They were great to deal with, and negotiable; would highly recommend them and I will be back when I want my next car. More

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I have bought 3 Mini’s from Cincinnati Mini (2008, 2014 & 2025) and can recommend them for both new and used purchases, Mini service is convenient and good. I have had all good experiences with them and staf 2025) and can recommend them for both new and used purchases, Mini service is convenient and good. I have had all good experiences with them and staff. More

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Great service and efficient buying process. Paul and the rest of the team was great to work with! Paul and the rest of the team was great to work with! More

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Everyone at the BMW store is great to work with. Super nice folks, very happy with my purchase. I liked the modern touch desk screen to sign the documents electronically. Very helpful information Super nice folks, very happy with my purchase. I liked the modern touch desk screen to sign the documents electronically. Very helpful information during the delivery process. More

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This was our first BMW purchase and it was truly a great experience. Amy Ludlum was great in answering all our questions and helping configure our vehicle. Super supportive and responsive in all aspects of experience. Amy Ludlum was great in answering all our questions and helping configure our vehicle. Super supportive and responsive in all aspects of the transaction. Susan Ward was excellent in explaining all the features to get us on the road. Eric Fender explained the finance portion well and the electronic document signature system was kind of fun. Ric Koresky helped make us feel special, too. Overall a fantastic experience with these friendly professionals at The BMW Store Cincinnati! More

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Paul Kolleck and his team took all of the hassle out of buying a new BMW. buying a new BMW. More

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Amy and the rest of the BMW deal were amazing! Bought and customized a brand new m340i and everything was perfect from the beginning to the end! Never felt pressured on anything and was kept in th Bought and customized a brand new m340i and everything was perfect from the beginning to the end! Never felt pressured on anything and was kept in the loop the entire time. When I picked up my car I even got an awesome swag bag of gifts. Probably the best dealership in Cincinnati! More

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There was no sales pressure whatsoever. Paul was professional, courteous, and thorough when we made the decision to purchase Paul was professional, courteous, and thorough when we made the decision to purchase More

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