Eric Harrelson | Page 10

Service Eric Harrelson is great to work with. He provides excellent customer service. He always goes out of his way to help, whether with a rental car or a pi Eric Harrelson is great to work with. He provides excellent customer service. He always goes out of his way to help, whether with a rental car or a picture texted to me to show what is going on with the car. We have 3 Subarus and always ask for Eric. More

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Actually enjoyed the experience!! My husband and I recently purchased our first Subaru from Carl Schaeffer...kudos to Carl for his friendly service, helpful guidance, and patience thro My husband and I recently purchased our first Subaru from Carl Schaeffer...kudos to Carl for his friendly service, helpful guidance, and patience through the sales process. Since our purchase in March 2015, I have brought the car in twice for service. I wait while the work is being done, and I've found I actually enjoy doing that! (Never thought I'd say that...) Eric is my service manager. He's efficient, fast, knowledgeable, fun to talk with, and he seems glad to see me. I intend to convince my husband that I need to continue to get our Subaru serviced at this dealership. I also intend to ask for Eric on each visit. I trust he wants us to be happy--and safe--drivers of our Subaru. I thank him for taking care of us and our new blue Subaru. More

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I trust Eric and his colleagues 100%! We ONLY use the Dean Team Ballwin location to service our two VWs and one Subaru. Even as one of the VWs is getting quite old (165 K miles, 2003), I We ONLY use the Dean Team Ballwin location to service our two VWs and one Subaru. Even as one of the VWs is getting quite old (165 K miles, 2003), I always wonder when we should "stop fixing it". I love that old car and Eric understands what we want. We trust not only his opinion, but that of his colleagues as well. When my car needs to be replaced, I will buy form the Dean Team in Ballwin again for sure. Service goes hand-in-hand with sales; it is a team effort and the whole crew deserves this rating. More

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Amazing service manager, Eric Harrelson!! When we were looking for a car, we got excellent help in the process from Pete Ostlund, who was very knowledgeable and not pushy at all. He truly hel When we were looking for a car, we got excellent help in the process from Pete Ostlund, who was very knowledgeable and not pushy at all. He truly helped us find the right car. Since then, we have also purchased another Outback through our office and, from a private seller, a 2006 Subaru Baja. Eric Harrelson has been FANTASTIC at getting us in conveniently and expediently for routine maintenance, and when we had major repairs to do on the Baja and some warranty work on the Outback, he always makes sure we have a car to drive, even letting us use his one time!! He greets me by name when he sees me, and knew somehow that I am called "Dr Mark" by my patients and always greets me with this. I always ask specifically for Eric because he does an amazing job, and he is a key reason we will continue to have Subarus. SO thankful to have him as our service manager!!! More

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Awesome Great customer service! 5 Star! Future business garunteed! As soon as you walk in you are swarmed by friendly staff that will help you 110% or point y Great customer service! 5 Star! Future business garunteed! As soon as you walk in you are swarmed by friendly staff that will help you 110% or point you to the right person! More

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Prompt, Efficient, Personal Eric is prompt, courteous and friendly. He goes out of his way to address any concerns with the service in an efficient and timely manner. His motto Eric is prompt, courteous and friendly. He goes out of his way to address any concerns with the service in an efficient and timely manner. His motto is to ensure that the customer is leaves satisfied from the service center. Thanks Eric for keeping my 2005 Subaru Impreza (now over 175K miles!) in great shape over the last four years! Without Eric's help, I wouldn't have been able to travel so frequently, long distance between two states, or commute daily to work. Cheers More

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Efficient, fair, and very friendly! I have gone to the Dean Team for regular maintenance of my 2013 Volkswagen Passat TDI since I bought it new at the dealership. Eric Harrellson has hel I have gone to the Dean Team for regular maintenance of my 2013 Volkswagen Passat TDI since I bought it new at the dealership. Eric Harrellson has helped me most of the time, and now I ask for him by name. He appreciates that we drive over 75 miles to do business with the dealership, and is most helpful and friendly. I just never feel uncomfortable or anxious when I am there...Eric communicates very well, and that goes a long way to making you feel welcome and comfortable. More

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finally found the car i wanted at the price i wanted After visiting several other dealers, this is the place I bought my Buick Enclave. Great friendly helpful staff. NO pressure. Also visited the service After visiting several other dealers, this is the place I bought my Buick Enclave. Great friendly helpful staff. NO pressure. Also visited the service department because after you buy it, how will you be treated after the sale. Again, great friendly staff. Cant say enough about this dealer. Should have come here first. More

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Greatest Car Purcase Experience I have ever had. i purchased a Ford Ranger Truck, I was amazed at how friendly every one was. And how professional and helpful all of the employees were. It was a grea i purchased a Ford Ranger Truck, I was amazed at how friendly every one was. And how professional and helpful all of the employees were. It was a great experience, I will do business with them again. And I will refer them to all of my friends and family. Thank You for treating me so well. More

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A happy one! When looking for a Volkswagen I first went to a different dealership. After that one I went to Dean Team and saw and felt a big difference. The people When looking for a Volkswagen I first went to a different dealership. After that one I went to Dean Team and saw and felt a big difference. The people at Dean Team were very friendly, upbeat and courteous. They were quick to help and great at explaining things. I also didn't feel rushed for my decision. They made buying a new car a fun experience. More

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