Eric Jellison | Page 8

We had a great buying experience when purchasing a car for our son! Our salesperson, Colton Lemon, was friendly and very knowledgable. Colton answered all our questions and we never felt rushed. We have w for our son! Our salesperson, Colton Lemon, was friendly and very knowledgable. Colton answered all our questions and we never felt rushed. We have worked with sales manager Eric Jellison before and appreciate his attention to detail and professionalism. Eric is trustworthy and makes the buying process easy! Everyone at Ferguson superstore was helpful We got a great deal and couldn’t be happier about our new car! More

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Kaveh has to be by far the best car salesperson I have ever dealt with. He took extra care to make sure all our questions were answered. He went over the details of the purchase agreement and was able t ever dealt with. He took extra care to make sure all our questions were answered. He went over the details of the purchase agreement and was able to answer all the questions we had. He discussed and demonstrated the features of the model of car we bought. He personally introduced us to the people in the dealership, and made us feel very comfortable. Kaveh deserves a higher rating than just 5 stars. More

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Kyle did his best to help me get the best deal, which made me stay with Ferguson to the end. He was consistent and considerate. He was firm on the company’s principles and values. He assured me about the made me stay with Ferguson to the end. He was consistent and considerate. He was firm on the company’s principles and values. He assured me about the available post-purchase services. One minor downside was that his response to my email was not prompt. If it was because he didn’t have the immediate answer, he could have addressed it right away, instead of waiting until I reminded him of the email. My overall experience was very positive and pleasant. P.S. I have a suggestion about the kindness of the staff. I noticed that almost no staff who passed by me in the open space when I was waiting for him on different occasions didn’t say hi to me or smile at me as customer, even though I was not his or her immediate customer(except one of the sales managers who commented on my hat). Another negative experience was that when I entered the showroom for the appointment with Kyle, nobody came to me to say hello or guide me to the right person I am looking for. I had to go to the office room and grab someone to ask about the whereabout of Kyle. It was a strange experience because I was the only customer in the showroom for a while (It was an icy morning). Staff’s proactive outreach to the non-immediate customers would be appreciated a lot. I hope not the indifference is the company’s established culture. More

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Rob was great very helpful very satisfied showed me three cars and he stayed late to help us. We are very happy with the car we chose. Thanks! cars and he stayed late to help us. We are very happy with the car we chose. Thanks! More

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Eric, Greg, and Kyle were great in finding the right car for me, they were also very thorough in explaining every step in the buying process and showing me how everything in my new Crosstrek works. Thanks a for me, they were also very thorough in explaining every step in the buying process and showing me how everything in my new Crosstrek works. Thanks again More

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What an amazing and fun experience. From start to finish I was made to feel the most important person. Each customer-facing representative seemed to have one objective, that being my complete and total sati I was made to feel the most important person. Each customer-facing representative seemed to have one objective, that being my complete and total satisfaction with my car. Chester Lohman personally went above and beyond to ensure every question was researched and answered and every preference noted and fulfilled. His personal cell phone is on a sticker in my car and I was encouraged to call anytime and expect a speedy response. I could go on and on...but will spare the reader and encourage you to find out for yourself: ask for Chester Lohman! More

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I literally had the best experience! John Allred and his manager, Eric, took the best care of me and HIGHLY recommend this dealership. They even let us drive the car to dinner to think about our purchase. H manager, Eric, took the best care of me and HIGHLY recommend this dealership. They even let us drive the car to dinner to think about our purchase. How awesome was that?!?!! I have a brand new car and zero interest and am a very happy new owner of a Subaru Outback. <3 More

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Very professional, explain in detail features Of the Very professional, explain in detail features Of the vehicle. Enjoyed doing business With Mike I I would highly recommend mike to any of my friend Very professional, explain in detail features Of the vehicle. Enjoyed doing business With Mike I I would highly recommend mike to any of my friends More

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Pleased with our new Crosstrek! This was our first time to buy a Subaru and at Ferguson it was a great experience! We appreciate Greg for working with us, and everyone involved for t This was our first time to buy a Subaru and at Ferguson it was a great experience! We appreciate Greg for working with us, and everyone involved for their friendly guidance and assistance through the car-buying process.. More

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Great experience! Art , Erick and the crew all worked very hard to make it a very special day they were great! They were friendly, courteous and I would highly recommend. very hard to make it a very special day they were great! They were friendly, courteous and I would highly recommend. More

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