Dealership Experience
3 yrs, 11 mos
197 Reviews
Write a Review197 Reviews of Eric Laurendeau
November 22, 2025
The return of my car was delayed and communication on auto status by Eric was poor. When I was able to finally pick up my car, it would not start after I stopped for an appt after leaving the dealership. auto status by Eric was poor. When I was able to finally pick up my car, it would not start after I stopped for an appt after leaving the dealership. I called Eric and he asked when was the last time I checked my car battery and offered no help. When I brought my car in for service my battery was fine-never a problem. Since picking my car up, I've had to pay 90 for a jump and then buy a new battery + I found screws that were removed by the tech and left out under my hood. No idea where they are supposed to go. I will not go back to this dealership or recommend service from this dealership. More
Other Employees Tagged: Eric Laurendeau
November 15, 2025
The service has always been excellent along with the staff. The price stings a little but this should be on upper management. Ami give them a 100/100 though staff. The price stings a little but this should be on upper management. Ami give them a 100/100 though More
Other Employees Tagged: Bobby Howard, Crista Poynor, James Besemer, James Bollettieri, Brian Bouchard, Ed Danley, Dan Deitrick, Paula Williams, Amber Winters , Alexandar
November 14, 2025
Erik was great. Had a major issue with my car and they knew right away what to do and they even were able to find a way to where it was under warranty to fix it.. Had a major issue with my car and they knew right away what to do and they even were able to find a way to where it was under warranty to fix it.. More
November 11, 2025
Eric took GREAT care of me. He's so easy to work with and I'm coming back in a couple weeks for maintenance again. He gets me and what I need with appointments etc. your parts d He's so easy to work with and I'm coming back in a couple weeks for maintenance again. He gets me and what I need with appointments etc. your parts department could do a better job with what's needed because they didn't order the full parts I needed but Eric took care of it during my appointment and made it happen same day More
Other Employees Tagged: Eric Laurendeau
November 08, 2025
Made a waiting appointment and experienced a quick in and out so I was happy. The service tech explained what I would need soon on my vehicle so it’s good to plan for that 💸💸 out so I was happy. The service tech explained what I would need soon on my vehicle so it’s good to plan for that 💸💸 More
November 05, 2025
Great team and service. I use the Concierge option and it is so convenient. Good specials. I use the Concierge option and it is so convenient. Good specials. More
Other Employees Tagged: Bobby Howard, Crista Poynor, Randy Lewis, James Besemer, James Bollettieri, Brian Bouchard, Ed Danley, Dan Deitrick, Steve Fink
October 30, 2025
Service was very prompt and quick. Was in and out very easily and very quickly Was in and out very easily and very quickly More
Other Employees Tagged: Bobby Howard, Crista Poynor, Randy Lewis, James Besemer, James Bollettieri, Brian Bouchard, Ed Danley, Dan Deitrick, Steve Fink

