Eric Lovo

Worked with Brittany Hill and Eric Lovo at BMW of Catonsville on a 2026 X5 M60i, and they earned the sale. I came out of a 2021 X5 xDrive40i and was in no rush for an upgrade. I'm a gearhead and a Catonsville on a 2026 X5 M60i, and they earned the sale. I came out of a 2021 X5 xDrive40i and was in no rush for an upgrade. I'm a gearhead and a very particular buyer looking for a very specific spec. The spec I wanted wasn't in their inventory, so Brittany and Eric searched nationally and sourced the exact spec I wanted via dealer trade. They were straight with me regarding price and when we hit an unfortunate delay affecting finance rates, they still worked with me to earn my sale. Two things I'd note for other buyers. They put everything in writing and explained the line items, including the Maryland excise calculation. And they were patient while I looked at close to a dozen cars across four states before circling back. Nobody pressured me - they are kind, honest people selling a luxury vehicle, making it a luxury experience. I shopped several BMW dealers in the region during this process, including a few that wouldn't discuss numbers over the phone or walked backward from their own offers. Catonsville was the most straightforward of the group, and they were the only ones who put in real work to find a specific car rather than trying to sell me what was already on their lot. My previous X5 had been serviced there since new (Keon at BMW Service is fantastic); this team has earned my business and brand loyalty for many years to come. More

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I shopped my 2026 X5 purchase across more than eight BMW dealerships before landing on BMW of Catonsville, and it wasn’t close — this team put together the best overall package of price, equipment, and expe dealerships before landing on BMW of Catonsville, and it wasn’t close — this team put together the best overall package of price, equipment, and experience by far. Steve Yang was our salesperson, and he was fantastic to work with. He was honest with us throughout, worked hard to get us the best possible deal, and kept us informed at every step of the process. There was never any pressure — just thoughtful, straightforward communication that made us feel like he was actually on our side, even while we were actively comparing offers elsewhere. Mark Sonn handled the finance side of things, and he was equally low-pressure. He walked us through all of our options clearly, answered every question, and made sure the closing process went smoothly without any surprises. Eric Lovo, the sales manager, was supportive throughout and made sure we felt good about the final numbers before we signed. It’s clear this team genuinely cares about getting customers a fair deal rather than just closing a sale — which is exactly why, after all that shopping around, this is where we ended up buying. Between Steve, Mark, and Eric, this was one of the smoothest car-buying experiences I’ve had. Highly recommend this dealership if you’re in the market for a BMW. More

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I recently purchased the vehicle from Jae. He was wonderful and very friendly. I will recommend to my friend and family who is in market for new BMW or used cars. He was wonderful and very friendly. I will recommend to my friend and family who is in market for new BMW or used cars. More

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Legitimately the best car-buying experience we’ve had. We walked in and Jae Lim was awesome from the start. I’ve known the sales manager, Eric Lovo, for years, and he’s one of the kindest, quickest, most We walked in and Jae Lim was awesome from the start. I’ve known the sales manager, Eric Lovo, for years, and he’s one of the kindest, quickest, most honest guys I know. He paired us with Jae, who was basically a carbon copy of that same kindness and honesty. They put together a deal that beat every other dealership we talked to, and there was zero hassle or back-and-forth nonsense. Just straightforward, easy, and genuinely enjoyable. We were there to get my wife her first BMW, which made the whole thing even more special, and we honestly could not have asked for a better experience. Eric and Jae absolutely crushed it. If you’re looking for a BMW, go see these guys. More

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This was hands down the absolute best car-buying experience I have ever had. Eric and Jae were both incredible from beginning to end. They made the entire process so easy, comfortable, and completel experience I have ever had. Eric and Jae were both incredible from beginning to end. They made the entire process so easy, comfortable, and completely stress-free. Buying a car can sometimes feel overwhelming or pressured, but I never felt that way with Eric and Jae. They were both so kind, patient, reassuring, and genuinely wonderful to work with. They took the time to answer every question, made sure I felt comfortable throughout the entire process, and never made me feel rushed or pressured. What stood out most was how well they took care of us. Eric and Jae made the whole experience feel effortless and actually enjoyable. I truly could not have asked for two better people to work with. I cannot recommend Eric and Jae enough. If you are looking for a car, ask for them—you will be in the best hands. They completely changed what I thought a car-buying experience could be. Absolutely 5 stars! More

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I recently visited BMW of Catonsville with hopes to buy a car. My experience with Steve Yang and Sam Choi couldn't have been better! Upon getting to the dealership, Steve greeted me with enthusiasm and car. My experience with Steve Yang and Sam Choi couldn't have been better! Upon getting to the dealership, Steve greeted me with enthusiasm and professionalism, allowing me to explore the lot on my own without any pressure. Upon finding a 330i XDrives I was interested in, Steve promptly assisted me with the utmost professionalism. Unfortunately, my first choice was a car that had already been sold. However, this did not deter Steve, as he and his team worked to find me an EXACT MATCH at another dealership, and had the car in the dealership for me the very next day. When I arrived to pick up my car, it was perfectly cleaned and detailed and beautifully displayed in the showroom. Steve made the day feel special, and I cannot thank him enough for that. Although the process of closing took some time, Steve and his team were courteous and friendly throughout the entire process, continuously checking to give me updates on when it would be my turn to meet with the financing team. He even offered to buy me and my significant other lunch to make up for the wait, which was more than generous. Once it was my turn to meet with the finance team, I worked with Sam Choi. Sam was transparent and direct with me throughout the entire process. He was knowledgeable and personable, and helped me pick the right option for me. He was an absolute professional in all stages, and made the closing process smooth. Overall, I highly recommend BMW of Catonsville. If you're in the market for a BMW, ask for Steve Yang and Sam Choi -- you won't regret it! More

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