Eric Sanders
Eric Sanders at Colonial Volkswagen of Medford

Eric Sanders

Parts Manager

Colonial Volkswagen of Medford

340 Mystic Avenue
Medford, MA 02155

Contact Me
5.0
12 Reviews

Dealership Experience

6 yrs, 10 mos

Industry Experience

29 yrs, 11 mos

5.0

12 Reviews

Write a Review

12 Reviews of Eric Sanders

January 09, 2026

Dealership Rating
Employee Rating

Another local dealer didn't want to process my ID. 4 software update due to issues they had with other cars. Colonial just got the job done, and quickly without error. What's more, the service rep ki More

by liebman.andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DiCostanzo, Frank DaSilva

Jan 09, 2026

Colonial Volkswagen of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

August 15, 2025

Dealership Rating
Employee Rating

great people, great attitude, great service! Would def recommend. Staff was cordial, knowledgeable and helpful and importantly super willing to help solve the issue - and all in good spirits and More

by Elchach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2025

Colonial Volkswagen of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

March 14, 2025

Dealership Rating
Employee Rating

My visit was quick and easy. They always take care of me and I can't see myself going anywhere else for service on my car. More

by SHANITAM76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DiCostanzo, Frank DaSilva

Mar 16, 2025

Colonial Volkswagen of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

December 19, 2024

Dealership Rating
Employee Rating

My Absolute Favorite Dealership … The Guys Here Ate Extremely Helpful, From The Front Desk To The Parts Department … Both Chris’ Are Amazing And I Appreciate The Way That Im Dealt With. Ive Had To Had More

by daijamdl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DiCostanzo, Frank DaSilva , CHRIS AND FRANKS … AMAZINGGG

Dec 21, 2024

Colonial Volkswagen of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Frank Dicostanzo Service Manager Frankd@vwmedford.com

December 08, 2024

Dealership Rating
Employee Rating

Great service. Amicables. Great explainers. Even helped with a nail in my wheel for free. More

by jgrg1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Colonial Volkswagen of Medford responded

Thanks for sharing about your experience with Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

November 13, 2024

Dealership Rating
Employee Rating

I love the service here. I took test drives on different brands. And they did a great job. More

by chengyanbo36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2024

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Frank Dicostanzo Service Manager Frankd@vwmedford.com

October 25, 2024

Dealership Rating
Employee Rating

Negotiations were pleasant and both sides were happy in the end. Everything was spelled out clearly. More

by ddohertys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Giacoppo, Stephanie Trevisone, Dave Jarvis , Jason Giacoppo

Oct 25, 2024

Colonial Volkswagen of Medford responded

Thanks for your feedback on your recent visit to Colonial Volkswagen of Medford. It's great to hear that we were able to assist you and that you had such a positive experience.

October 17, 2024

Dealership Rating
Employee Rating

Great service all around! !! Have been going there for years and my whole family has purchased Vokswagen’s from there More

by CMARSHACC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2024

Colonial Volkswagen of Medford responded

Thanks for sharing about your experience with Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

August 28, 2024

Dealership Rating
Employee Rating

They are very professional, friendly and helpful. Every time I have a problem with my lease or a question, I get help right away! More

by laura.mariomartins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2024

Colonial Volkswagen of Medford responded

Laura, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Volkswagen of Medford, we look forward to having you as a valued customer for many years to come! Frank Dicostanzo Service Manager Frankd@vwmedford.com

May 21, 2024

Dealership Rating
Employee Rating

Frank is very knowledgeable . Efficient , kind and a real gentleman . Very very helpful ! The best! More

by GNEEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DaSilva

May 21, 2024

Colonial Volkswagen of Medford responded

Thank you for your kind words for Frank! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

1

Dealership Inventory (262 Vehicles)

new 2025 Volkswagen ID. Buzz car, priced at $52,100
2025 Volkswagen ID. Buzz
new
Deep Black Pearl Effect exterior
Automatic
Rear-wheel Drive
new 2025 Volkswagen Jetta car, priced at $22,546
2025 Volkswagen Jetta
new
Platinum Gray Metallic exterior
Automatic
Front-wheel Drive
used 2015 Volkswagen Jetta car, priced at $10,991
2015 Volkswagen Jetta
used
Platinum Gray exterior
Automatic
Front-wheel Drive
new 2026 Volkswagen Atlas Cross Sport car, priced at $49,049
2026 Volkswagen Atlas Cross Sport
new
Silver Mist Metallic exterior
Unknown
All-wheel Drive
new 2025 Volkswagen Jetta car, priced at $23,136
2025 Volkswagen Jetta
new
Alpine Grey exterior
Automatic
Front-wheel Drive
used 2025 Nissan Kicks car, priced at $21,991
2025 Nissan Kicks
used
Canyon Bronze M exterior
CVT
All-wheel Drive