Eric Senatore | Page 3

Lester Glenn Subaru responded

Hi PGTAVELLA, Thanks for sharing your experience! We’re thrilled to hear that our team, Nicole, Bert, and everyone, made such a positive impression and went above and beyond for you! It’s wonderful to know you feel supported and valued as part of the Lester Glenn Subaru community! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hey MMCD7, Thanks for sharing your experience! We’re glad to hear that our service team provided friendly, knowledgeable support and that you had a great experience. We truly appreciate your recommendation and kind words! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hey GUSFABIAN1949, Thanks for sharing your experience! We’re glad to hear that our team provided fast, friendly, and helpful service. It’s wonderful to know you love both our service and sales staff, and we truly appreciate your feedback! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hey JREBELO1494, Thanks for sharing your experience! We’re glad to hear our team provided clear, concise communication and kept you informed throughout the process. It’s wonderful knowing you had a pleasant experience with no surprises! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hey Jim, Thanks for sharing your experience! We appreciate your feedback regarding the changes in our oil change program. We understand how important these services are to our customers and will keep your input in mind as we continue to improve our offerings. Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hey Rick, Thanks for sharing your experience! We're glad to hear that our service team kept you updated throughout your visit and made the entire process smooth and on time. It’s wonderful knowing that our efforts to provide clear communication and efficient service made your experience positive and stress-free! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hey ISABELA0, Thanks for sharing your experience. We're glad to hear you appreciate the smooth service process and attention to detail from our team. It’s great to know our efforts to make maintenance visits easy and effective are making a difference. Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi CHIEF6200, Thanks for sharing your experience! We’re thrilled to hear that Mario was respectful, knowledgeable, and genuinely attentive to your needs. Our team takes pride in providing personalized service, and it’s wonderful to know that his care made a positive impression. We look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi Tracker1998, Thank you for sharing your feedback. We understand your concern regarding the 3% credit card fee. This fee is not set by Lester Glenn but is imposed by credit card companies on businesses that accept their cards as a convenience to customers. We do offer alternatives: cash, debit card, or check, so you can avoid this charge entirely. We hope this clarifies the situation and appreciate your understanding. Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi Nancyw, Thanks for sharing your experience! We’re happy to hear our team was professional, helpful, and provided the support you needed, including transportation while your vehicle was being serviced. We appreciate your feedback and look forward to serving you again! Happy Driving, The Lester Glenn Subaru Team