Eric Senatore | Page 3

Lester Glenn Subaru responded

Hi RCUTTI0214, Thank you for your feedback! We're thrilled to hear that your experience was awesome and smooth! Nicole is dedicated to providing informative and timely service, and we're glad she could assist you! Making it easy to set appointments is important to us, and we're glad we could deliver on that front. If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi Krnbr, Thanks for your feedback! We're delighted to hear that Eric provided you with professional service and added some humor to your experience! We believe a positive attitude goes a long way, and we're glad Eric exemplified that during your visit! We'll be sure to pass along your kind words to him! If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi BAIL969, Thank you for sharing your experience with us! We're thrilled to hear that Eric provided fantastic service and went above and beyond to ensure that every detail was explained, your coupons were applied, and even backed up the car for you when you were ready to leave! Providing thorough assistance and ensuring customer satisfaction is what we aim for, and we're delighted that Eric delivered on that! We'll be sure to pass along your kind words to him. If you ever need anything else or want to share more about your experience, feel free to reach out. We appreciate your feedback and your trust in us! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi bennski, Thank you for sharing your experience! We're delighted to hear that Eric provided you with helpful, prompt, and courteous service! It's great to know that he went the extra mile by calling when the service was completed and even driving the car to the portico as a kind gesture. We'll be sure to pass along your kind words to Eric. If you ever need anything else or want to share more about your experience, feel free to reach out. Here's to many more smooth visits with us! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi PARKINSON.BOB, Thank you for your loyalty and for sharing your positive experience with us! We're thrilled to hear that you've been buying and servicing your vehicles with us for years and that you recommend us! Your support means a lot to us. If you ever need anything else or want to share more about your experience, feel free to reach out. Here's to many more years of happy driving with us! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi IJBROWER, Thank you for sharing your positive experience with us! We're delighted to hear that your service appointment was on schedule and that our service team was attentive and kept you up to date on the progress! Providing timely and attentive service is what we aim for. If you ever need anything else or want to share more about your experience, feel free to reach out. Here's to many more smooth visits with us! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi jrbambam, Thank you for sharing your experience with us! We're delighted to hear that you had a positive service visit and that everything was handled quickly, with friendliness and respect. It's fantastic to know that the job was done well and that you found the price to be right. If you ever need anything else or want to share more about your experience, feel free to reach out. We're here to assist you! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi MARKOSENK, We apologize for any inconvenience you experienced during your recent visit. Our goal is always to provide top-notch service and ensure customer satisfaction. We appreciate your feedback regarding the overfilled washer fluid and coolant, as well as the charges for shop fees and document retention fees. We understand that our service manager Bert has reached out to you to discuss this issue further! At your earliest convenience if you could give him a call back we would love to work with you towards resolving this issue to your satisfaction. We value your business and hope to have the opportunity to make things right! Thank you again, The Lester Glenn Subaru Team