Good service.
Helpful staff. Work done quickly. Waiting area clean and comfortable
Problem was resolved in my favor.
Helpful staff. Work done quickly. Waiting area clean and comfortable
Problem was resolved in my favor.
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by PADCBALOG
Verified Customer
Verified Customer
Service Price Transparency
Jul 16, 2025 -
Lester Glenn Subaru responded
Hi PADCBALOG,
Thanks for sharing your experience! We're glad to hear the service was quick, the staff was helpful, and that your issue was resolved to your satisfaction! It’s great to know you found our waiting area clean and comfortable, too. We appreciate your feedback and look forward to serving you again!
Happy Driving,
The Lester Glenn Subaru Team
Our experience was excellent - from start to finish -
right up to your friendly and courteous cashier. Thank you.
right up to your friendly and courteous cashier. Thank you.
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by KCAMERON352
Verified Customer
Verified Customer
Service Price Transparency
Jun 26, 2025 -
Lester Glenn Subaru responded
Hi KCAMERON352,
Thanks for sharing your experience! We're so glad to hear everything went smoothly from start to finish, and that even your final interaction at the cashier's desk was friendly and courteous. We appreciate your kind words and hope to see you again soon!
Happy Driving,
The Lester Glenn Subaru Team
Always Great service.
Also Valet service to and from the home is a real plus.
Also Valet service to and from the home is a real plus.
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by MISELAINE7
Verified Customer
Verified Customer
Service Price Transparency
Jun 24, 2025 -
Lester Glenn Subaru responded
Hi Miselaine7,
Thanks for sharing your experience! We're happy to hear you consistently receive great service and that the valet service has been a valuable convenience for you. Providing an easy and stress-free experience is always our goal, and it’s great to know that it’s making a difference!
Happy Driving,
The Lester Glenn Subaru Team
The dealership has been very helpful in purchase and
service of the vehicle. I would recommend.
service of the vehicle. I would recommend.
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by GAILC125
Verified Customer
Verified Customer
Service Price Transparency
Jun 20, 2025 -
Lester Glenn Subaru responded
Hi GAILC125,
Thanks for sharing your experience! We're so glad to hear that you've found our team helpful throughout both the purchase and service of your vehicle. Providing support every step of the way is what we aim for, and your recommendation means a lot to us.
Happy Driving,
The Lester Glenn Subaru Team
Once again I was not disappointed with my service at
Lester Glenn Subaru. My service consultant, Eric Senatore, greeted me as I drove into the valet area. He promptly completed the paper work for the
Lester Glenn Subaru. My service consultant, Eric Senatore, greeted me as I drove into the valet area. He promptly completed the paper work for the service I was receiving. The service took a bit longer than expected because the lug nuts on the wheels would not cooperate. Eric kept me informed all the way...I appreciated all that he did for us. We really lucked out getting Eric assigned to us.
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by JEMONTANARI
Verified Customer
Verified Customer
Service Price Transparency
Jun 16, 2025 -
Lester Glenn Subaru responded
Hey JEMONTANARI,
Thanks for sharing your experience! We're so glad to hear that Eric took such great care of you throughout your visit. Even with the unexpected delay, it’s great to know he kept you informed and made the process as smooth as possible. We’re lucky to have him on our team, and lucky to have customers like you!
Happy Driving,
The Lester Glenn Subaru Team
It was a pleasure to work with Seth and Lester Glenn in
purchasing my new Forester. Love the car!
purchasing my new Forester. Love the car!
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by agkwallace
Jun 16, 2025 -
Lester Glenn Subaru responded
Hey agkwallace,
Thanks for sharing your experience! We're thrilled to hear you had a great time working with Seth and that you're loving your new Forester. Enjoy every mile ahead!
Happy Driving,
The Lester Glenn Subaru Team
Very welcoming.
Very knowledgeable. Very helpful. Good communication. They believe in brand loyalty and back their words up with action.
Very knowledgeable. Very helpful. Good communication. They believe in brand loyalty and back their words up with action.
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by NHBENNETT0
Verified Customer
Verified Customer
Service Price Transparency
Jun 16, 2025 -
Lester Glenn Subaru responded
Hey NHBENNETT0,
Thanks for sharing your experience! We're glad to hear that our team made you feel welcomed and supported every step of the way. It's great to know our commitment to brand loyalty came through loud and clear!
Happy Driving,
The Lester Glenn Subaru Team
The employees are extremely kind and knowledgeable.
It was a pleasure enjoying pop corn for my breakfast. Thank you for the wonderful experience 😊
It was a pleasure enjoying pop corn for my breakfast. Thank you for the wonderful experience 😊
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by TWOAVOCA
Verified Customer
Verified Customer
Service Price Transparency
Jun 13, 2025 -
Lester Glenn Subaru responded
Hey Twoavoca,
Thanks for sharing your experience! We're thrilled to hear you enjoyed not just the friendly and knowledgeable team, but also a little popcorn surprise with your visit, breakfast never tasted better! We're glad we could make your time with us both pleasant and memorable!
Happy Driving,
The Lester Glenn Subaru Team
Very comfortable waiting area with popcorn and coffee
available. Very polite staff with easy check in.
available. Very polite staff with easy check in.
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by RICKBOB247
Verified Customer
Verified Customer
Service Price Transparency
Jun 09, 2025 -
Lester Glenn Subaru responded
Hey Rickbob247,
Thanks for sharing your experience! We're glad you enjoyed the comfortable waiting area and the little touches like popcorn and coffee. It’s also great to hear our team made check-in smooth and easy!
Happy Driving,
The Lester Glenn Subaru Team
Work done was fine and customer rep was both patient and
very helpful. My question is: Why, when I bought a used car with 17,700 miles on it 11/24, was the 18,000 mile suggested service not completed? And
very helpful. My question is: Why, when I bought a used car with 17,700 miles on it 11/24, was the 18,000 mile suggested service not completed? And why, when they scheduled the appointment allegedly for my first oil change, did they not mention the 18,000 mile suggested service?
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by SUZ1120
Verified Customer
Verified Customer
Service Price Transparency
Jul 16, 2025 -
Lester Glenn Subaru responded
Hi Suz,
Thanks for sharing your experience! We're glad to hear the work completed was satisfactory and that your service representative was both patient and helpful. That said, we truly appreciate you bringing up your concern about the 18,000-mile service. It’s important to us that your vehicle maintenance is handled thoroughly and transparently.
We’d like to look into this further to make sure everything was handled properly and clarify why the service wasn't addressed during your visit. Please reach out to us at customercare@lesterglenn.com with more details so we can follow up directly and ensure your concerns are resolved.
Happy Driving,
The Lester Glenn Subaru Team
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