Eric Thompson
Eric Thompson at Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville
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Eric Thompson | Page 2

Product Specialist

Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville

2115 Mentor Ave
Painesville, OH 44077

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4.9
65 Reviews

Hi! My name is Eric Thompson. I live with my girlfriend Jill and our 15 and 16 year old daughters Katie and Taylor. I have lived in Painesville my whole life and went to Harvey High school where I played varsity basketball. I am proud to be part of this community and I look forward to meeting you when you stop in whether it is for sales, parts or service! If there is anything I can do for you feel free to call, TEXT or email!

4.9

65 Reviews

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65 Reviews of Eric Thompson

January 24, 2023

Dealership Rating
Employee Rating

They were fair and honest no games played and they were one of cheapest in the area I drove 125 miles to make the deal nobody in my area would even come close to their pricing,I would highly recommend them More

by corky.heisler
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Al Uber , Larry Orozco

Jan 26, 2023

Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville responded

Hi Corky, thank you so much for your positive comments about Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville! Thanks again for the recommendation, and have an amazing day!

January 15, 2023

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Employee Rating

Awesome every time I buy a car from Eric I have a good experience and Al in finance is awesome too More

by danielcogswell59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Uber

Jan 19, 2023

Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

February 16, 2022

Dealership Rating
Employee Rating

Eric was very responsive, but was unable to compete with the price I received. Really don't appreciate the 15 word minimum. More

by jeff.yutzy
Recommend Dealer
Yes
Feb 18, 2022

Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville responded

"Thank you for your feedback. We are sorry that your experience at Ganley Village Chrysler Dodge Jeep Ram Fiat did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better."

February 06, 2022

Dealership Rating
Employee Rating

Eric is outstanding and responsive, as well as knowledgeable. I highly recommend him and Ganley Village. More

by Matt Gruden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 10, 2022

Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville responded

Hi Matt, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 04, 2022

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Employee Rating

Disappointing. I asked for more details on the car’s included options and they suggested I contact the local MB dealership for the information. Any dealer can find a facsimile of the window sticker for More

by jjmattson30
Customer Service
Friendliness
Price
Recommend Dealer
No

January 14, 2022

Dealership Rating
Employee Rating

This was something I never thought I would ever do, purchase a car sight unseen 100's of miles away off the internet. Fortunately I came in contact with Eric on the phone. After many phone calls and te More

by billjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 16, 2022

Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 09, 2021

Dealership Rating
Employee Rating

Eric did a fantastic job finding me the Wrangler Willys I wanted. It was a smooth process from test drive to lease signing. i am very happy in my new Jeep! More

by kevin sanderson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Kukwa , Katie Kovacic

May 10, 2021

Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville responded

Thank you so much for sharing what a smooth experience you had from start to finish at Ganley Village Chrysler Dodge Jeep Ram Fiat, Kevin. If there is anything additional we can be of assistance with, please do not hesitate to let our team know.

April 15, 2021

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Employee Rating

We had a great experience today. Our salesman Eric Thompson was professional and not the least bit pushy and finance Al was great too! They made our lease transaction so easy and quick. We will be ret More

by Elyn912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Justin Taylor, Al Uber

Apr 16, 2021

Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville responded

Thank you for visiting Ganley Village Chrysler Dodge Jeep Ram FIAT! We're happy to hear our sales team were able to provide you with a knowledgeable, comfortable, and pressure free buying experience for your new car. We hope to see you again in the future.

April 14, 2021

Dealership Rating
Employee Rating

Super friendly and helpful here. Nice local dealership feel. Internet sales doesn’t hesitate to communicate with you and the team genuinely tries to get to know you. More

by Sirvolley
Recommend Dealer
Yes

Other Employees Tagged: Alexander (Stan) Swanson

Apr 15, 2021

Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville responded

Thank you so much for your review! We are glad we could make your car buying experience something to remember. We'll be sure to let everyone who helped you know how awesome they are and well they did with your experience! We know how important it is to genuinely know you to make sure we are matching you with the right car for you!

December 11, 2020

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Employee Rating

I felt that with my experience Eric Thompson was more about getting the sale than working for his customer. Mike Thomas, Rick Campola and another salesman Nick were more helpful and willing to work for t More

by spalinkas21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Rick Campola , Mike Thomas

Dec 12, 2020

Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville responded

Hello, Thank you for your feedback. We always strive for an outstanding level of customer service experience across all Departments and I would like to learn more about the details of your impression. Please reach out to me at your earliest convenience and provide your preferred contact details. Once this information is received, I will be in contact within the next 24-48 hours. Best, Sarah LaPuma Business Development Manager Ganley Village CDJRF slapuma@ganleyauto.com (440) 210-5449

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