Erica Markiewicz
Erica Markiewicz at Spitzer Kia Cleveland

Erica Markiewicz

Finance Manager

Spitzer Kia Cleveland

3414 Brookpark Road
Cleveland, OH 44134

5.0
8 Reviews
5.0

8 Reviews

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8 Reviews of Erica Markiewicz

December 03, 2025

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Employee Rating

This dealership is very attentive to your needs. No hassles with salesperson. Third car we bought from them. More

by Toledo75_79_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2025

Spitzer Kia Cleveland responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 27, 2025

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Employee Rating

Freddy does not go above and beyond Making me return a car after 5 months and 10 k miles because the bank is basically stating the car was over priced so he wants me to put an additional 5000 down on top More

by john.sabo75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Freddy Mansour, George R. Woods

Dec 01, 2025

Spitzer Kia Cleveland responded

John, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

November 24, 2025

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Employee Rating

Luis was easy to work with and finance made getting the deal done easy, highly recommend More

by bakerdevyn12
Recommend Dealer
Yes

Other Employees Tagged: Luis Serrano

Nov 24, 2025

Spitzer Kia Cleveland responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 13, 2025

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Employee Rating

Had a great experience buying from here with George! Super friendly and never pushed for us to make a deal. Worked super hard to make our experience great and ensured any issues we had was taken care of More

by Kyle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 14, 2025

Spitzer Kia Cleveland responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Spitzer Kia Cleveland are glad to have you as a customer.

November 03, 2025

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Employee Rating

I will never go to another dealership because Spitzer Kia has the best deals and best customer service! More

by JHIMMELEIN1
Recommend Dealer
Yes

Other Employees Tagged: Matthew Sorma, Joshua Cole

Nov 04, 2025

Spitzer Kia Cleveland responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Kia Cleveland to be a positive one. Please don't hesitate to reach out if you need anything else.

October 31, 2025

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Walid was amazing! He talked to me treated me like friend/family and got me the price I was willing to pay monthly! I would recommend anyone buying a car to find him im More

by wilsmama12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cindy Smith, Walid Chaiban

Oct 31, 2025

Spitzer Kia Cleveland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Kia Cleveland.

October 29, 2025

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Employee Rating

I had an outstanding experience working with Freddy, the General Manager at Spitzer Kia. From the moment I walked in, he made me feel valued and taken care of. Freddy went above and beyond to ensure everyth More

by Tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 29, 2025

Spitzer Kia Cleveland responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 18, 2025

Dealership Rating
Employee Rating

Spitzer service techs are the best. Rachel was my tech and kept me well informed of the progress. She went out of her way to assist this “mature” lady. Thank you!! More

by R&L S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2025

Spitzer Kia Cleveland responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Kia Cleveland. We look forward to having you as one of our valued customers for many more years to come!

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