Erick Bravo
Erick Bravo at Toyota of Lancaster

Erick Bravo

Service Adviser

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.7
523 Reviews
4.7

523 Reviews

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523 Reviews of Erick Bravo

July 16, 2025

Dealership Rating
Employee Rating

All the salesman very nice all the melancholy there doing very well and great jo9 More

by atiaata1
Service Price Transparency
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Recommend Dealer
Yes

July 15, 2025

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very good . price seem a bit high .other things look pretty nice for me . thanks to them. More

by masum
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Recommend Dealer
Yes

Other Employees Tagged: Kelly Adcock, Gus Alatorre

Jul 15, 2025

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

July 15, 2025

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Very good service a very respectful and polite willl highly recommend to everyone thank you More

by Santa perez
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Recommend Dealer
Yes
Jul 15, 2025

Toyota of Lancaster responded

We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

July 10, 2025

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Employee Rating

I have had issues since the start, with the extra warranties no one ever knew the correct way to proceed. Always gave me the run around . I have only taken my car to Toyota of Lancaster for Maintenan More

by ARGELIAMENENDEZ
Service Price Transparency
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Recommend Dealer
No
Jul 10, 2025

Toyota of Lancaster responded

I’m sorry to hear about the issues you’ve faced. We would be happy to review the specific incident in more detail with you so that we can better understand what happened and how we might improve going forward. Please feel free to reach out TO US AT (661) 952-2103.

June 29, 2025

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Erick Bravo is a fantastic service advisor who demonstrates a high level of care and consideration for the customer and ensures no question or concern goes unanswered. More

by none25
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Recommend Dealer
Yes
Jun 30, 2025

Toyota of Lancaster responded

Thank you for your positive review! We're happy you had a good experience and are always looking for ways to improve—feel free to share any suggestions!

June 20, 2025

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Employee Rating

Staff was super friendly and helpful… completed the re-calls on my moms Toyota Corolla in a timely manner…overall great service… Thank you! More

by rusticorange77
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Recommend Dealer
Yes
Jun 23, 2025

Toyota of Lancaster responded

We’ve passed your wonderful review onto our team. Thanks so much for taking the time to leave a review. Our customer’s feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit one of our stores. Thanks for choosing us!

June 17, 2025

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Employee Rating

Toyota of Lancaster treated me great. Great experience, salesman was terrific and very knowledgeable. Thank you More

by 44ensign20bravo
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rodrigo Rojas, Edgar Bravo

Jun 17, 2025

Toyota of Lancaster responded

Thank you for taking the time to leave such a thoughtful review. We’re delighted to hear that Rodrigo Rojas provided you with outstanding service. Rodrigo consistently goes above and beyond to ensure our customers have a positive experience, and your feedback is a great affirmation of their hard work.

June 11, 2025

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Employee Rating

Feels like the service center is always too busy. Feels like the service center should be more attentive. For the most part I have experienced good vehicle service. More

by DWIGHT_RAMIREZ
Service Price Transparency
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Recommend Dealer
Yes
Jun 12, 2025

Toyota of Lancaster responded

Thank you for your review. We're pleased to have been able to assist you, though it's clear we have areas to improve. We're committed to excellence and would greatly value any further feedback you could provide. Ensuring your complete satisfaction is important to us, and we hope to have the opportunity to demonstrate this in the future.

June 09, 2025

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Employee Rating

I had no appointment scheduled, it was a last minute emergency thing to get my car checked. I was glad I wasn't turned away. More

by DCGROSSO68
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Eddie Gonzalez

Jun 09, 2025

Toyota of Lancaster responded

These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.

Jun 10, 2025

Toyota of Lancaster responded

We can't wait to welcome you back!

Jun 09, 2025

DCGROSSO68 responded

Just keep providing great customer service and I'll be back for more.

June 06, 2025

Dealership Rating
Employee Rating

This shop is the bomb-dot-com. All service personnel were super nice and helpful. Rating A+++ More

by colbertrf
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 06, 2025

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

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