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Erick Bravo
Erick Bravo at Toyota of Lancaster

Erick Bravo

Service Adviser

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.8
574 Reviews
4.8

574 Reviews

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574 Reviews of Erick Bravo

March 12, 2026

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Employee Rating

I am very happy with Toyota, when I brought my car in for first service I was surprised and happy how quick my car was serviced , Thank you Toyota More

by pattimuth661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Gawellek

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Mar 12, 2026

Toyota of Lancaster responded

Thank you for your kind review! 😊 We're so glad to hear that you were happy with your first service visit and that everything was completed quickly. Our team works hard to provide efficient and reliable service for our customers. Thank you for choosing Toyota—we truly appreciate your support and look forward to seeing you again for your next visit! 🚗

March 10, 2026

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Employee Rating

Quick service, professional and courteous associates, that's why I keep coming back ! Friendly and always kept me updated as to current status of vehicle! More

by gonzales93536
Recommend Dealer
Yes

Other Employees Tagged: Erick Bravo

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Mar 11, 2026

Toyota of Lancaster responded

Thank you for your great review! We're glad to hear that our team provided quick, professional, and courteous service. Keeping our guests informed and making sure they feel welcomed is very important to us. We truly appreciate your continued trust and look forward to taking care of you and your vehicle on your next visit!

March 09, 2026

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I totally don’t work here and am totally not writing this for brownie points More

by Yo mama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, U.B. Dominguez, Kiara Santos, Melissa Larios, Douglas Velasco, Annie Vodegel, Gus Alatorre

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Mar 11, 2026

Toyota of Lancaster responded

Thank you for your review! We appreciate you taking the time to share your feedback. We’re always glad to hear from our customers and hope you had a great experience with our team. If there’s ever anything we can assist you with, we’re always here to help!

March 03, 2026

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I just want to share my concerns regarding the extra car services we’re paying for. Honestly, they don’t feel worth the additional monthly cost. For example, the windshield service — I had a chip repaired, More

by brendaclassof1998
Recommend Dealer
No

Other Employees Tagged: Erick Bravo

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Mar 03, 2026

Toyota of Lancaster responded

Thank you for taking the time to share your concerns with us. We truly appreciate your feedback and are sorry to hear that your recent experiences have not met your expectations. Regarding the windshield repair, chip repairs are designed to seal the damage and help prevent it from spreading; however, we understand that the remaining visible hairline crack can be frustrating. We would be happy to have our team reassess the repair to ensure it was completed properly and discuss any additional options that may be available to you. We also appreciate your comments about the overall value of the additional service coverage. Your point about not receiving a basic wash or vacuum during regular service visits is completely understandable. We strive to provide a level of care that reflects the investment our customers make, and your feedback helps us evaluate where we can improve. Your satisfaction is important to us, and we would welcome the opportunity to review your coverage in detail and ensure you’re receiving the full benefits available.

February 16, 2026

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Employee Rating

Service/shop are xxxx poor and took 3+ weeks to do a long block R&R after having the new engine at the shop, clearly lacking expertise, they also said there was nothing wrong with my truck pre sale inspectio More

by FRIENDGEORGE00
Recommend Dealer
No

Other Employees Tagged: Erick Bravo

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February 15, 2026

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Very cool all people give me a great ideas Every one are amazing and respectful thank you More

by martinezmarco287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, U.B. Dominguez, Kiara Santos, Melissa Larios, Douglas Velasco, Annie Vodegel, Gus Alatorre

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Feb 16, 2026

Toyota of Lancaster responded

Thank you so much for your kind words! We’re thrilled to hear that our team was able to provide helpful ideas and that everyone made you feel respected and welcomed. That’s exactly the experience we strive to create for every customer. We truly appreciate you and look forward to seeing you again!

February 13, 2026

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Employee Rating

Entire process was very easy. My car was returned to me with a seat in the exact position. I left it in! More

by YOSEMITEBOY18
Recommend Dealer
Yes

Other Employees Tagged: Erick Bravo

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Feb 13, 2026

Toyota of Lancaster responded

Thank you so much for your kind review! We’re happy to hear the entire process was easy and that your vehicle was returned just the way you left it. Our team takes pride in treating every vehicle with care and respect. We truly appreciate your trust in us and look forward to assisting you again in the future!

February 11, 2026

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Employee Rating

Great customer service Overall experience was great and all personnel involved were very knowledgeable and professional. More

by billpuckett
Recommend Dealer
Yes

Other Employees Tagged: Erick Bravo

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Feb 12, 2026

Toyota of Lancaster responded

We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

February 02, 2026

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Employee Rating

Easy check-in process, and vehicle was ready at time promised. Appreciated the same-day service. More

by richardlevel23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 03, 2026

Toyota of Lancaster responded

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

January 20, 2026

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The service staff were very friendly, the prices were reasonable, and it was excellent overall. More

by dachenglu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, U.B. Dominguez, Kiara Santos, Melissa Larios, Douglas Velasco, Lester Diaz, Emma Haddad, Annie Vodegel, Gus Alatorre

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Jan 20, 2026

Toyota of Lancaster responded

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

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