Erika Almanza
Erika Almanza at Toyota Direct

Erika Almanza | Page 3

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.5
75 Reviews
4.5

75 Reviews

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75 Reviews of Erika Almanza

March 26, 2026

Dealership Rating
Employee Rating

Nice experience. Have a very nice service and customer care area. Great job giving me feedback on potential issues. More

by mboyce05
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Service Communication
Recommend Dealer
Yes

March 23, 2026

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Thank you for getting me in an out service got me done in an hour really appreciate the team More

by theresacumberlander22
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Recommend Dealer
Yes

March 19, 2026

Dealership Rating
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Good and professional work done. Friendly and hospitable environment. Will always recommend toyota to family, friends and colleagues. More

by ericay10th
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Recommend Dealer
Yes

March 10, 2026

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I had a wonderful 10k mile tune up! It was a very busy Saturday but the lobby was very comfortable with great seating options, plenty of drink options and hot popcorn! I made myself rig More

by mcatwell23
Recommend Dealer
Yes
Mar 13, 2026

Toyota Direct responded

Thank you for the feedback

February 28, 2026

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Employee Rating

Isatou was kind and knowledgeable. She was always rerurned my calls promptly. Thank you for a great experience! More

by meljen79
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Recommend Dealer
Yes

February 04, 2026

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Everything is always easy and convenient. The staff are all nice and customer service is great! More

by huntermi.taylor
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Recommend Dealer
Yes

Other Employees Tagged: Clifford Williams

January 22, 2026

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They have excellent service, perfect customer care and fast service too, they are the best. More

by Shema Muhoza
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Recommend Dealer
Yes

December 26, 2025

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Employee Rating

Great Job, the team did was very responsive and took care of all the details More

by pwooster2003
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Recommend Dealer
Yes

December 02, 2025

Dealership Rating
Employee Rating

Thank you so much for the help! Always Great service! Really appreciate that! Happy Holidays! More

by Amy
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Recommend Dealer
Yes

November 24, 2025

Dealership Rating
Employee Rating

We asked them to diagnose the issues with the Brakes. They recommended the break oil change to fix the issue. We had them chane it. However, the problem still persist. More

by Moin maniar
Service Price Transparency
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Recommend Dealer
No
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