Erika Hodge
Erika Hodge at Heritage Toyota Owings Mills

Erika Hodge

F&I Manager

Heritage Toyota Owings Mills

9801 Reisterstown Rd.
Owings Mills, MD 21117

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4.9
105 Reviews

Dealership Experience

11 yrs, 2 mos

Industry Experience

14 yrs

4.9

105 Reviews

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105 Reviews of Erika Hodge

March 02, 2026

Dealership Rating
Employee Rating

Grace went out of her way 7am to 11pm. Sweet kind and attentive. Everyone else in the dealership was nice. A guy sung me a song. Erika was a witch to me More

by drdebcoop
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Grace Green

Mar 11, 2026

Heritage Toyota Owings Mills responded

Hello, we are so disappointed to learn of this situation you have described. Please contact our General Manager, John Holliday, jholliday@mileone.com, 410.753.8917 so that we may ensure your experiences with our dealership are more pleasant moving forward.

February 06, 2026

Dealership Rating
Employee Rating

We had been to several dealerships before coming here and almost made a really bad purchase... but boy are we glad that we met Mrs. APRIL. We had the best Experience Ever..and we are looking to purchase anot More

by gman49498
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 08, 2026

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 02, 2026

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Employee Rating

Absolutely AMAZING. 7th car, but first time financing. Ms. Hodge went out of her way until 9pm to make sure I got the best rate and payments. She explained everything do More

by ajohnvallario
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Walter McDonald, Gregory Nwaoha , Dmitry Chekhlatyy

Feb 05, 2026

Heritage Toyota Owings Mills responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Owings Mills so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

January 30, 2026

Dealership Rating
Employee Rating

April was a pleasure to work with, I would come back for a future purchase More

by adam.fassbender
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 04, 2026

Heritage Toyota Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

January 25, 2026

Dealership Rating
Employee Rating

Charles was very helpful when I got there to show me the used truck I wanted to look at. From there he worked with manager John and they were able to get me a better deal on a new truck. The next day Charl More

by Cj51969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Holliday, Walter McDonald, Charles Lucas , Dmitry Chekhlatyy

Jan 28, 2026

Heritage Toyota Owings Mills responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

January 24, 2026

Dealership Rating
Employee Rating

Charles was very knowledgeable on everything we asked and I would definitely recommend him for any car buying experiences you guys have/questions! More

by Justpat41
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Walter McDonald, Charles Lucas

Jan 26, 2026

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 13, 2025

Dealership Rating
Employee Rating

April helped me find a vehicle in my price range and with my circumstances. I recommend her and the dealership 100% More

by holleydeon27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 17, 2025

Heritage Toyota Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

November 29, 2025

Dealership Rating
Employee Rating

April listened to what I needed and wanted. She found a vehicle that suits me. April is a professional, kind and courteous woman; she is an asset to your company. Thank you April. Peace and Lig More

by cheryljohnson327
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Holliday, Walter McDonald, April Cromety Moore , Will Singley

Nov 29, 2025

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 17, 2025

Dealership Rating
Employee Rating

Apil Moore was very knowledgeable and helpful and pleasure and has a very nice manager More

by DorisJohnson363
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: April Cromety Moore

Nov 18, 2025

Heritage Toyota Owings Mills responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 30, 2025

Dealership Rating
Employee Rating

This was the best and easiest transaction ever. April is truly a professional, caring and easy to work with. I recommend her 100% More

by rdcrobbins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 31, 2025

Heritage Toyota Owings Mills responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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