Erin Kundert | Page 4

Amazing Customer Service all the way! First of all I want to thank Erin for her patience and perseverance. from when i started to inquire about a new 2018 Volvo XC60 she was there all the First of all I want to thank Erin for her patience and perseverance. from when i started to inquire about a new 2018 Volvo XC60 she was there all the time to provide me with the necessary details until we were able to agreed to a selling price. I was looking for a brilliant red color with the vision system package and she found me one!! we communicate mostly by email and I appreciate that as I hate the phone! so she was very accommodating. One we seal the deal, George took the "ball to the end zone", he delivered the car to me and he was very helpful and detailed to explain all the features of the car. he helped me to set up my Volvo on Call app and service, he followed through the process of getting the registration and plates. everybody at Kundert Volvo was very helpful. My only complaint and the reason didn't give the five stars was at the end when I thought we were getting all done then we were brought in with the finance manager and it was when we were offered additional coverage for the car. even though all made sense and we could argue may be needed, I did not appreciate we had to wait until the end to know about the additional protection options that Volvo offered for their cars. We could have added this to the negotiations and maybe agreed to added to total amount paid/financed, etc. Nonetheless, everything else was done very professionally and friendly. never felt pressure or stressed and that was the amazing part of working with Erin and George. The make a great team!! Advice: Don't wait until the end to offer the additional coverage for the cars. If they make sense, bring it up and added to the negotiation process. Will save time and will make the whole experience with Kundert Volvo even greater! I am really enjoying my 2018 Volvo XC60! More

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Kundert Volvo I got my first Volvo at the Kundert dealership 10 years ago. I want to thank the staff at this dealership for all of their quality service and prompt I got my first Volvo at the Kundert dealership 10 years ago. I want to thank the staff at this dealership for all of their quality service and prompt attention to any matter at hand. Looking forward to driving many more Kundert Volvo's! Just the best car and customer service ever! More

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Very happy with my lease experience. George made the usually torturous car leasing experience a pleasant and quick process. I got a great deal on the Volvo S60 for my mother. She's very h George made the usually torturous car leasing experience a pleasant and quick process. I got a great deal on the Volvo S60 for my mother. She's very happy with the car and the price she got on it. George and manger Erin respected my time and hard earned money which is a rare thing nowadays at car dealerships. No silly games at Kundert at hasbrouck heights. George was able to answer all my questions and made this leasing experience pleasant. I currently have infiniti lease but am strongly considering switching over to volvo in hasbrouck heights just because of the good customer service. Just shows how high price tag and name brand doesn't equal good customer service and respectful salespeople. thanks again George. More

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Great! George and the whole VOLVO team are great. My whole leasing experience with Volvo was pleasant from the beginning. Took me less than 2 hours to dri George and the whole VOLVO team are great. My whole leasing experience with Volvo was pleasant from the beginning. Took me less than 2 hours to drive a new car More

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Just leased a beautiful 2018-XC60 The Volvo team of Jay, Frank and Erin were very pleasant, professional and efficient. Jay especially, is very patient and knowledgeable. Thank You The Volvo team of Jay, Frank and Erin were very pleasant, professional and efficient. Jay especially, is very patient and knowledgeable. Thank You Kundert Volvo Korina More

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Kundert Service Center Team The Service Center Team at Kundert Volvo is exceptional! Whenever my car needs service, I am greeted with a smile by a patient and attentive service p The Service Center Team at Kundert Volvo is exceptional! Whenever my car needs service, I am greeted with a smile by a patient and attentive service professional who strives for excellence in customer service. This dealership truly gives you a feeling of family. I've had 3 Volvo's and am looking forward to #4! I would recommend this dealership to anyone! More

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George was great! George was very kind, honest and super helpful in helping us with our very first lease with Volvo. We would certainly refer friends and family to George was very kind, honest and super helpful in helping us with our very first lease with Volvo. We would certainly refer friends and family to this dealership. Erin was also great at handling all of our paperwork. More

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Excellent Experience The team at Kundert Volvo surpassed my expectations. They went above and beyond to ensure all of my needs were met when I purchased my new car. They The team at Kundert Volvo surpassed my expectations. They went above and beyond to ensure all of my needs were met when I purchased my new car. They had a tremendous stock of vehicles to choose from and worked with me to make sure the vehicle fit my exact specifications. I highly recommend working with George and Erin! More

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Great dealership, excellent staff, wonderful experience. Loved everything about our experience. Salesperson, Philippe Lubin was very friendly, informative and best of all, not pushy. If there is one thing Loved everything about our experience. Salesperson, Philippe Lubin was very friendly, informative and best of all, not pushy. If there is one thing that is a total turn off to us, is a pushy salesperson. Frank the sales manager was very warm & welcoming, and Erin in finance was great More

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Finding the right car for me I came to kundert Volvo to purchase a new car. Mr. George Miranda was an excellent salesperson. His knowledge, expertise, kindness, and patience great I came to kundert Volvo to purchase a new car. Mr. George Miranda was an excellent salesperson. His knowledge, expertise, kindness, and patience greatly impressed me. He really listened to me and helped me find the best car to fit my needs. I was greatly interested in safety and performance and these were key issues and making me decide to buy a Volvo. Also, Erin Kundert in financing was very pleasant and accommodating, explaining the whole process to me, making me feel like a valued customer. My husband and I had purchased a Volvo there many years ago and that was one of the reasons I returned once again to kundert. Mike Mazzaro, service manager, was another reason I decided to purchase my car at kundert. Purchasing a new car can be very stressful and the whole kundert team made the process as smooth as possible for me. I hope to enjoy my new Volvo for many years to come. More

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