Ernesto Cabrera
Ernesto Cabrera at Precision Honda

Ernesto Cabrera

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

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4.5
85 Reviews

Dealership Experience

2 yrs, 9 mos

Industry Experience

2 yrs, 9 mos

4.5

85 Reviews

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85 Reviews of Ernesto Cabrera

February 04, 2026

Dealership Rating
Employee Rating

Had to take my car in about 6 times to resolve the issue with my car. They also did an oil on my car and they forgot to put the screws back in and the splash shield was damaged while I drove on freeway. T More

by V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gihan Gutierrez

Feb 04, 2026

Precision Honda responded

V, we sincerely apologize for the multiple issues you’ve experienced with your vehicle service. This is far below the standard we strive to provide, and we understand how frustrating it must have been to bring your car in multiple times and then have additional issues arise. We take your concerns very seriously, and we would like the opportunity to make this right. Please contact me directly at 562-929-7011, ensure everything is fully resolved, and address any remaining concerns. Your feedback is important, and we want to restore your confidence in our service team. - Julia Golding Customer Relations

January 28, 2026

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Everything Was Amazing &’ Amazing Customer Service ! Super Clean &’ Fast ! Steven Was The Best , Helped Me So Much! More

by Pattyher9428
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Moran, Steven Cuevas

January 21, 2026

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The dealership is new and very nice! The service department had new people working this time than on previous visits. They were courteous and knowledgeable but did miss seeing the old st More

by Cricketcat
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Recommend Dealer
Yes
Jan 24, 2026

Precision Honda responded

Cricketcat, Thank you for your kind words! We’re glad you enjoyed our new dealership and that our service team provided courteous and knowledgeable support. We understand missing familiar faces can be tough, and we appreciate your loyalty through these changes. We look forward to welcoming you back again soon — — Precision Honda Team

January 07, 2026

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They treated us very well. I received a good deal on my new 2026 Civic Hybrid. Sales staff was great and the turnover of the new vehicle was seemless. More

by mbreeden
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Sam Lee , Jesse Betts, Gabe

Jan 07, 2026

Precision Honda responded

mbreeden, Thank you for choosing Precision Honda and sharing your experience ! We’re thrilled to hear that you were treated well and that you received a great deal on your new 2026 Civic Hybrid. Our sales team takes pride in making the entire process from purchase to vehicle turnover smooth and seamless, so it’s wonderful to know we delivered. Enjoy your new Civic!-Dennis Alejo GSM

January 07, 2026

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Employee Rating

I went in for an airbag sensor light diagnostic, was provided information regarding the repair and decided to move forward. Overall communication from advisor staff has room for improvement. My service More

by Kpach001
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernesto Vera

January 07, 2026

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Friendly team, professional, great customer service, very clean, Service GM VERY LOVELY PERSON. I don’t have anything bad to say More

by ericagonzalez44
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 07, 2026

Precision Honda responded

ericagonzalez44,Thank you for choosing Precision Honda and sharing your experience ! We’re thrilled to hear that our friendly and professional team, clean facility, and great customer service made such a positive impression. We truly appreciate the compliment about our Service GM and are grateful for your support. We look forward to welcoming you back again soon!-Dennis Alejo GSM

January 07, 2026

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Employee Rating

I wanted a copy of my invoice and paperwork similar to what I received in the past and was told multiple times it’s on my text link. I opened my link days later and it’s not showing up anymore. Which is w More

by MS_Rock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gihan Gutierrez

January 05, 2026

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Employee Rating

Great customer service loved the new location. Glad I was able to get an appointment was done super quick happy they provided a ride home. Meanwhile, my service was being done. More

by Daniela Lopez
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2026

Precision Honda responded

Daniela Lopez, Thank you for choosing Precision Honda and sharing your experience !! We’re so glad you enjoyed our new location and that we were able to get you in quickly. Providing efficient service and convenient options like a ride home is important to us, so it’s great to hear that made a difference for you.-Dennis Alejo GSM

December 31, 2025

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Employee Rating

Great customer service and was happy with my service. They offer deal for services and have a cool waiting area More

by ladyrocha02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gihan Gutierrez

Jan 01, 2026

Precision Honda responded

ladyrocha02, thank you for choosing Precision Honda and sharing your experience!We’re happy to hear you were pleased with your service and that our team provided great customer care. It’s also great to know you enjoyed the service deals and our waiting area we want every visit to be as comfortable and convenient as possible. We truly appreciate your support and look forward to serving you again! Happy Holidays from your friends at Precision Honda ! -Dennis Alejo GSM

December 26, 2025

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Employee Rating

Always good too visit great costumer service and their employees are professional appreciate the work More

by Kalaquita96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2025

Precision Honda responded

Kalaquita96, thank you for choosing Precision Honda and sharing your experience !We’re thrilled to hear you enjoyed your visit and appreciated our team’s service. We’ll be sure to share your feedback with our employees they’ll be glad to hear it! Happy Holidays from your friends at Precision Honda !-Dennis Alejo GSM

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