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Ernesto Cabrera
Ernesto Cabrera at Precision Honda

Ernesto Cabrera

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

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4.4
36 Reviews

Dealership Experience

2 yrs, 4 mos

Industry Experience

2 yrs, 4 mos

4.4

36 Reviews

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36 Reviews of Ernesto Cabrera

September 11, 2025

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Employee Rating

Buen servicio al cliente , el tiempo acordado fue el indicado por el joven del servicio, solo no tenían agua gratis para los clientes , tuve que pedir al manager de piso. More

by Estefana
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Recommend Dealer
Yes
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September 10, 2025

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Like the new waiting area and the availability of drinks and snacks and the WIFI More

by noemail23
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Workmanship
Service Time
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Recommend Dealer
Yes
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Sep 10, 2025

Precision Honda responded

noemail23, Thank you for taking the time and leaving us a review !Thank you so much for your feedback! We're glad you like the new waiting area and are enjoying the added touches like drinks, snacks, and Wi-Fi. We want to make sure every part of your visit is comfortable and convenient, so it’s great to hear it's making a difference.-Dennis Alejo GSM

September 08, 2025

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Great customer service friendly service from Ernesto to help out with all needs for my Honda service More

by Ernesto
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Recommend Dealer
Yes
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Sep 08, 2025

Precision Honda responded

Ernesto, Thank you so much for your kind words! We're glad to hear that Ernesto provided you with great customer service and was able to assist with all your Honda service needs. He truly cares about our customers, and we’ll be sure to pass along your feedback.-Dennis Alejo GSM

September 08, 2025

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Arrived at service driveway. And I took 30 min for someone to check me in. More

by no26
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Recommend Dealer
Yes
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August 29, 2025

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Guermillo is a great service advisor and his mechanic team too! Been a long time customer and will continue to be! More

by rvaldez248
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Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

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Aug 29, 2025

Precision Honda responded

rvaldez248, thank you for taking the time and leaving us a review ! We are glad Guillermo and our mechanics are providing you with the best service! We are glad to hear you are one of our loyal customers , we look forward to continue servicing you !-Dennis Alejo GSM

August 28, 2025

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-my service experience was HORRIBLE. COMMUNICATION SKILLS with every staff member i encountered was terrible. Un-organized. I wad embarrassed for them. My initial service guy was not a More

by mividaloca_65
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 28, 2025

Precision Honda responded

mividaloca_65, thank you for your feedback. We aim to provide a 5-star experience to everyone who visits us. If you are willing, we would like the opportunity to speak with you directly to discuss your experience. Please contact us at 562-929-7000 thank you. Julia Golding Customer Experience Manager.

August 28, 2025

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Employee Rating

The new facility is very spacious and state of the art. The service management team is close by which brings comfort. More

by MARIAHERNAN
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Recommend Dealer
Yes
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Aug 29, 2025

Precision Honda responded

MARIAHERNAN, Thank you so much for sharing your experience with our new facility! We’re delighted to hear that you find the space both spacious and state-of-the-art our goal was to create a modern, comfortable environment, so it's wonderful to know it's resonating. Having our service management team nearby is all about ensuring prompt, high-quality care, and we're glad that brings you added comfort. I would like to get more information on how we can earn a 5 star I see you did give us a 3 star.-Dennis Alejo GSM

August 25, 2025

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I made an appointment for 3:30pm on a Thursday. I got there they took my vehicle and an hour and a half later I get a call from the service advisor that there are no technicians to work on my car. More

by emmazava24
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Recommend Dealer
No
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August 25, 2025

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Friendly helpful beautiful new place clean and bright and the convenience little store is a nice feature More

by alicemart27
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Workmanship
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Recommend Dealer
Yes
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Aug 25, 2025

Precision Honda responded

alicemart27, Thank you for taking the time and leaving us a review ! Thank you for the great feedback! We're so glad you enjoyed the friendly service, our clean and bright new facility, and the added convenience of the little store it's the small touches that make a difference.-Dennis Alejo GSM

August 22, 2025

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Employee Rating

Good place to take your car for a service, will come back again next tome More

by Maggieamayamd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 22, 2025

Precision Honda responded

Maggieamayamd, Thank you for taking the time to leave us a review ! We’re glad to hear you had a positive experience with us. It means a lot that you trust us with your vehicle, and we’ll be here whenever you need us next. Looking forward to seeing you again!-Dennis Alejo GSM

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