Ersilia Mercurio | Page 3

Amazing customer service. They work as a team and make the customer feel extremely welcome and comfortable. They work as a team and make the customer feel extremely welcome and comfortable. More

Helpful 1

Report | Print

Very good service People were very nice Would recommend to others Ersilia made it an easy process took care of everything made sure I had everything I needed answered all our questions recommend to others Ersilia made it an easy process took care of everything made sure I had everything I needed answered all our questions More

Helpful 0

Report | Print

I had a great experience working with Ersilia. She worked tirelessly to help find me a car at the lease price point that fit my budget. She answered all of my questions and was available to me at She worked tirelessly to help find me a car at the lease price point that fit my budget. She answered all of my questions and was available to me at anytime. She also prioritized my wants and needs in a vehicle and took her time explaining the full details of the car I chose. I would recommend anyone looking for a car to go to Rivera Toyota. More

Helpful 0

Report | Print

Transparent, patient, friendly dealership with great people. Felt comfortable from start to finish. Special thanks to CeeCee and Mariano for helping me find and drive off with the perfect Camry for me. people. Felt comfortable from start to finish. Special thanks to CeeCee and Mariano for helping me find and drive off with the perfect Camry for me. Highly recommend Rivera Toyota More

Helpful 0

Report | Print

Great experience at Rivera Toyota. Celia was a pleasure to work with and made the process easy. Celia was a pleasure to work with and made the process easy. More

Helpful 1

Report | Print

I’ve always had an outstanding experience with Rivera Toyota. I met Ersilia Mercurio several weeks ago during a routine service for my 2020 RAV4 hybrid. She approached me and told me about an incredible Toyota. I met Ersilia Mercurio several weeks ago during a routine service for my 2020 RAV4 hybrid. She approached me and told me about an incredible offer she could give me. At first I honestly thought that they just wanted to sell another vehicle, however, what she and the general manager proposed… Was an offer that I could not pass up. She ordered me a brand new 2023 RAV4 hybrid XSE. I was given an incredible trade in value for my old vehicle. Throughout the entire transaction… I sensed a great deal of honesty from her and the rest of the staff… I am now driving a beautiful, brand, new vehicle with many upgrades. I truly believe that Rivera Toyota’s goal is to develop relationships with every single customer and look after them every single step of the way, including the meticulous attention performed by their service department. Bravo Ersilia and Rivera Toyota! More

Helpful 0

Report | Print

Celia and the staff at Rivera Toyota were all very professional and easy to work with. Our transaction went smoothly. My family and I are very happy with our new Rav4 hybrid! professional and easy to work with. Our transaction went smoothly. My family and I are very happy with our new Rav4 hybrid! More

Helpful 0

Report | Print