Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Esperanza Romero

Overview Reviews (70)

Contact Me

View All Employees

< View All Employees

Esperanza Romero

Esperanza Romero | Page 2

Administration

Toyota of Downtown L.A.

1901 S Figueroa St
Los Angeles, CA 90007

Contact Me

5.0

70 Reviews

Overview Reviews (70)

5.0

70 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Esperanza Romero

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

70 Reviews of Esperanza Romero

May 05, 2024

Dealership Rating

Employee Rating

Fabian Franco phenomenal! My sales rep is what makes this dealership amazing. His care and patience made my sales buying experience outstanding. My sales rep is what makes this dealership amazing. His care and patience made my sales buying experience outstanding. More

by Rkaren0420

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Frank Lopez , Jonathan Lopez Camacho, Ricardo Rodriguez, Fabian Franco

May 07, 2024 -

Toyota of Downtown L.A. responded

Congratulations on your new vehicle, and thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Fabian was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Toyota of Downtown LA Team

May 03, 2024

Dealership Rating

Employee Rating

Thank you for salesman take good care and good service. My and I will come for next car. My and I will come for next car. More

by Kevindiep2

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Christopher Cokonis, Jonathan Lopez Camacho

May 07, 2024 -

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience, Kevin! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Toyota of Downtown LA Team

April 15, 2024

Dealership Rating

Employee Rating

Gary Kamoshida explained w/t every detail and very professional to understand and organize details to resolve my car problems .Not only Gary but many employees work together to resolve my car proble professional to understand and organize details to resolve my car problems .Not only Gary but many employees work together to resolve my car problems. I really honestly recommend not only Gary Kamosuda, but Toyota of Downtown L. A. ,EXCELENTE PROFESIONAL TOYOTA CAR DEALER. THANK YOU VERY MUCH. More

by Enrique0707

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gary Kamoshida, Miguel Serrano , Christopher Cokonis

Apr 17, 2024 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review, Enrique! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Toyota of Downtown LA Team

February 22, 2024

Dealership Rating

Employee Rating

I have a bad experience here at this car dealer and no recommendation to this place recommendation to this place More

by giovanni_agr

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Feb 26, 2024 -

Toyota of Downtown L.A. responded

Giovanni, we appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers and would appreciate the opportunity to gain more insight into your visit. Please contact us at your earliest convenience so we can work together to resolve this. Sincerely, The Toyota of Downtown LA Team

November 24, 2023

Dealership Rating

Employee Rating

Everyone there was very helpful and we got in and out of there to lease a vehicle in less time than I imagined. there to lease a vehicle in less time than I imagined. More

by annette7

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Nov 28, 2023 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review, Annette! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Toyota of Downtown LA Team

November 05, 2023

Dealership Rating

Employee Rating

Good customer service, very nice people and they where able to help us get our cars. able to help us get our cars. More

by vasquezmaritza2721

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Katherine Ayala, Maria Arroyo, Nelson Villalta, Yeni Escalante, Ervin Castellanos, Olga Ulin , Brandon Johnson, Carlos Pelayo, Ricardo Rodriguez

Nov 07, 2023 -

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Toyota of Downtown LA Team

June 30, 2023

Dealership Rating

Employee Rating

Very good customer service! I really like it also they’re so cool with my kids I really like it also they’re so cool with my kids More

by Merlín López

Verified Customer

Sales Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Christopher Cokonis

Jun 30, 2023 -

Merlín López responded

Best team !

May 21, 2023

Dealership Rating

Employee Rating

Muy bien excelente todo muy amables al atenderlos a uno muy buena recomendación para otras personas muy buena recomendación para otras personas More

by Jania mencos

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

May 23, 2023 -

Toyota of Downtown L.A. responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sincerely, The Toyota of Downtown LA Team

May 21, 2023

Dealership Rating

Employee Rating

She was so helpful and she explained everything. Thank you Toyota people for doing business Thank you Toyota people for doing business More

by miguelsantos38

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Maria Arroyo, Gary Kamoshida

May 23, 2023 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Toyota of Downtown LA Team

April 04, 2023

Dealership Rating

Employee Rating

Toyota of Downtown L. A. was very professional and helpful in their approach to ensuring that I found the proper vehicle for me. A. was very professional and helpful in their approach to ensuring that I found the proper vehicle for me. More

by Garmonj27

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Joao Kim

Apr 06, 2023 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Toyota of Downtown LA Team