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Everett Clunie
Everett Clunie at Lithia Hyundai of Reno

Everett Clunie | Page 3

Lube Techician

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

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4.6
82 Reviews
4.6

82 Reviews

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82 Reviews of Everett Clunie

October 06, 2024

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Employee Rating

The service department is by far the best I've ever dealt with. Guaranteed I will go back for all of my cars service needs! More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Trisha Stone

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Oct 07, 2024

Lithia Hyundai of Reno responded

Amy, we're delighted to hear that our service department at Lithia Hyundai of Reno has earned your trust! We look forward to assisting with all your future car service needs.

July 22, 2024

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Employee Rating

Professional, polite, and accurate pricing. Will return will return for future service. Enjoyed talking with the service writer. More

by C. H. Moyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 23, 2024

Lithia Hyundai of Reno responded

C. H., we're delighted to hear you had a positive experience with our team at Lithia Hyundai of Reno! Looking forward to assisting you again in the future!

July 14, 2024

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Employee Rating

Quick and knowledgeable and polite, kept me updated on the progress of my car. Easy process when picking up my car! More

by rosmaryw11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Holly Jensen, Devin Rogers

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Jul 15, 2024

Lithia Hyundai of Reno responded

Rosmary, we're delighted to hear that our team at Lithia Hyundai of Reno provided a smooth and informative experience for you. Thanks for the great feedback!

June 20, 2024

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Employee Rating

Polite people who were very helpful. Took their time with me and made me feel comfortable. More

by Tcerda2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith , Chantel Hughes, David Lennox

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Jun 21, 2024

Lithia Hyundai of Reno responded

Hello there! Thank you for choosing Lithia Hyundai of Reno. We truly appreciate your support and hope to see you again down the road.

June 17, 2024

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Employee Rating

Fantastic service this time around. Car got fixed under warranty and got a loaner while I waited. Thanks guys! More

by bennie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Cuong Ngo, Donald Ostrom, Hai Ngo, Otto Sandoval-Carpio, Bryan Mazariegos, Trisha Stone , Chantel Hughes, Matt

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Jun 18, 2024

Lithia Hyundai of Reno responded

Bennie, we're glad to hear you had a great experience with our service team at Lithia Hyundai of Reno. Thanks for the review!

June 06, 2024

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Employee Rating

Lance and the rest of the team are always very helpful and keep my service on track. Great team More

by 279JBUNCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Cuong Ngo, Donald Ostrom, Hai Ngo, Jeremy Olsen, Otto Sandoval-Carpio, Bryan Mazariegos, Drea McGiffin , Matt Franceschini

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Jun 06, 2024

Lithia Hyundai of Reno responded

Thank you for the review! We appreciate your support. We will be sure to pass along your kudos to Lance and the Lithia Hyundai of Reno team. Until next time, safe travels!

June 02, 2024

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Employee Rating

Excellent follow through! Makes me feel like family. They send me many texts with care tips and reminders when and what service is due. Love my car!!!!!!!! More

by DIRD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trisha Stone , Luke

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Jun 03, 2024

Lithia Hyundai of Reno responded

We're delighted to hear that you feel like family with us at Lithia Hyundai of Reno! It's great knowing our care tips and service reminders are helpful. Enjoy your car, and thanks for the fantastic review!

April 30, 2024

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Employee Rating

Great so far when it comes to service. Lifetime oil change is definitely a must. But the sales time definitely try to super low-ball the cost of the vehicle when buying back. More

by BADSHAH_GDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith , Matt Franceschini

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Apr 30, 2024

Lithia Hyundai of Reno responded

We appreciate your feedback! It's great to know you're enjoying our lifetime oil change service at Lithia Hyundai of Reno. We always aim for transparency in all transactions, and we'll take note of your comment about the buyback process. Should you have any additional questions, please feel free to give us a call.

April 18, 2024

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Employee Rating

They overcharge for services. Even if you're still covered under the warranty they find a way to manipulate More

by Kiaayobain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lance Smith, Cuong Ngo, Donald Ostrom, Hai Ngo, Jeremy Olsen, Bryan Mazariegos, Drea McGiffin , Matt Franceschini

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Apr 18, 2024

Lithia Hyundai of Reno responded

Kiaayobain, I'm sorry you feel as though The Service Team didn't go to bat for you with your warranty company. The dealership is not the final arbiter of what is covered and what is not covered, all we do is diagnose the problem and relay the facts to the warranty company, the decision is entirely theirs. That said, it's always our hope the issue you're experiencing is a covered repair. We don't want you to have to come out of pocket to fix your car, especially if it's still under warranty. I don't know if your advisor offered to submit the claim to Hyundai for "Good Will" coverage, but if you would like to discuss it I can be reached at 775-682-3352 or SRobert@Lithia.com. Respectfully yours, SCOTT ROBERT |CUSTOMER RELATIONS MANAGER |LITHIA HYUNDAI OF RENO Phone: [775] 682-3352 | Fax: [775] 823-5514 | Email: SRobert@Lithia.com  Address: 2620 Kietzke Lane Reno Nevada 89502

January 17, 2024

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Employee Rating

Absolute worst auto service dept I have ever encountered in my 80 years. Don't answer the phone, don't call back when a voice message is sent. Appointments out by 30 days or more. I would recommend that ab More

by GTHULES
Service Time
Service Communication
Recommend Dealer
No
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Jan 19, 2024

Lithia Hyundai of Reno responded

Hello, Thank you for reaching out and expressing your concerns. I apologize that you have had difficulty getting in contact with our team. Providing our customers with open and frequent communication is one of our highest priorities. I would appreciate the opportunity to speak with you directly so that we may work towards turning your experience around and earning your trust. Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

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