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Faustino Lozano
629 Reviews
629 Reviews
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629 Reviews of Faustino Lozano
November 23, 2025
Very good service! They are always professional! Would give them my business in the future! They are always professional! Would give them my business in the future! More
by NANDOFER7719
Verified CustomerOther Employees Tagged: Sean Kim, Javier Olivares, Jae Lee, Jay Jussal, Javer Esquivel
November 22, 2025
Horrible. I called on Saturday 11/15 to ask if I still had free services the man I spoke to checked my account verified the car I had and then told me yes we h I called on Saturday 11/15 to ask if I still had free services the man I spoke to checked my account verified the car I had and then told me yes we had up to 35k miles or 3 years. So he transferred me back to someone else to schedule an appointment I scheduled my service for 11/19. Arranged for a babysitter and made time to take the car only for them to take the car in and try to start and then after the fact of taking it back tell me that I don’t have free services. I immediately told them no after telling them what happened and asked for my car back but they said it was being updated and had to wait. They wasted my time, felt like they just tried to get me in there to try and make me get a service there. My uncle worked corporate for Hyundai and we went to that dealership specifically to get my car there, but I told him my experience and will now go to another Hyundai he recommended with trustworthy people. More
by Judie15
Other Employees Tagged: Sean Kim, Javier Olivares, Jae Lee, Jay Jussal, Javer Esquivel
November 13, 2025
I loved the service, it was my firts service and was pretty fast and I loved that. Joey was a very like person pretty fast and I loved that. Joey was a very like person More
by GUTIERREZCAROLINA874
Other Employees Tagged: Larry Dee, Sean Kim, Javier Olivares, Jae Lee, Jay Jussal, Javer Esquivel , Joey
October 30, 2025
Javer Esquivel , Best customer service man ever! ! I will definitely come back to this dealer because of Mr. Esquivel. Thank you. ! I will definitely come back to this dealer because of Mr. Esquivel. Thank you. More
by CHRISSYLEE
Other Employees Tagged: Sean Kim, Javier Olivares, Jae Lee, Jay Jussal, Javer Esquivel
October 30, 2025
Fast and knowledgeable personnel. Car wash was a plus. Very easy on line appointment. I liked it. Car wash was a plus. Very easy on line appointment. I liked it. More
by rchavez626
Other Employees Tagged: Sean Kim, Javier Olivares, Jae Lee, Jay Jussal, Javer Esquivel
October 25, 2025
Fantastic service at the Puente Hills Hyundai. The staff is friendly and there is a nice lounge to wait in. The staff is friendly and there is a nice lounge to wait in. More
by lauraeluna304
Other Employees Tagged: Sean Kim, Javier Olivares, Jae Lee, Jay Jussal, Javer Esquivel
October 22, 2025
Good service 👍🏻 and employees are good, they accommodate customers in professional manners, nice accommodation while waiting for the transaction to finish. accommodate customers in professional manners, nice accommodation while waiting for the transaction to finish. More
by tiboy-celle
October 03, 2025
He had excellent experience in what he was going over when talking maintenance to me when talking maintenance to me More
by GRAY.ANTHONY92
Other Employees Tagged: Sean Kim, Javier Olivares, Jae Lee, Jay Jussal, Javer Esquivel
September 27, 2025
Met with Tino Lozano and he explained everything to me without confusing me! Service was EXCELLENT!! It was a 30,000 mile service appt, it was completed in a super timely manner of 2.5 hours! Once I drove without confusing me! Service was EXCELLENT!! It was a 30,000 mile service appt, it was completed in a super timely manner of 2.5 hours! Once I drove off the lot I could definitely feel the difference as my car sounded and drove super smoothly!! Extremely HAPPY with Puente Hills Hyundai. The Pomona Fwy Hyundai is waaay better than the 10 Fwy location. Just my opinion from experience! I will be back from now on Puente Hills Hyundai!!! More
by ptzgrl
Other Employees Tagged: Cashiers dept!! 👍🏽
September 16, 2025
Average. Car didn’t get washed. Way too many texts/emails. Reminders are good but numerous texts AND emails that I’m late for maintenance when my car is sitti Car didn’t get washed. Way too many texts/emails. Reminders are good but numerous texts AND emails that I’m late for maintenance when my car is sitting at the dealership is overkill. I appreciated the loaner since my car had to be kept but no one told me when I was going to need the loaner, I was a waiter and went to ask after 4 hours of waiting. No one called me when it was done either, I had to call 5 days later. I received no less than 3 reminders that my car was due for service during this time as well. You had my car. My advisor seemed like he was busy and hustling but was no where to be found most of the time. More
by LYNDYCOW
Other Employees Tagged: Cyrus Banzil , Someone in finance named Denny. I don’t know his last name but probably good that he’s no longer in finance. What a nightmare and I would never deal with him again. Took advantage of everything he could.
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